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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 244156 times)

Offline Shmelly

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Re: Amex Extended Warranty
« Reply #820 on: December 24, 2015, 10:13:38 AM »
Am I the only one that dealt with a rejection from Amex?
Everyone here only had positive experiences? :)
I was rejected once, I resubmitted the claim 2 days later and it was approved.
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Offline rs242

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Re: Amex Extended Warranty
« Reply #821 on: December 28, 2015, 11:53:17 PM »
Just a quick question I recently bought a dyson vacuum for $250 on my Spg do I need to hold onto the receipt or if I ever need just tell them I bought it with my Amex and find the charge?

Offline David R

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Re: Amex Extended Warranty
« Reply #822 on: January 10, 2016, 12:32:25 PM »
Just a quick question I recently bought a dyson vacuum for $250 on my Spg do I need to hold onto the receipt or if I ever need just tell them I bought it with my Amex and find the charge?
If you want to be on the safe side, keep it. Some cards let you upload it to Amex right away.

Online etech0

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Re: Amex Extended Warranty
« Reply #823 on: January 10, 2016, 12:33:33 PM »
Just a quick question I recently bought a dyson vacuum for $250 on my Spg do I need to hold onto the receipt or if I ever need just tell them I bought it with my Amex and find the charge?
Snap a picture, or scan it to your computer.
Workflowy. You won't know what you're missing until you try it.

Offline elimmm

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Re: Amex Extended Warranty
« Reply #824 on: January 11, 2016, 08:02:48 AM »
anyone knows of an authorized laptop repair (for HP) in israel, that AMEX will recognize for repair estimate?

Offline sky121

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Re: Amex Extended Warranty
« Reply #825 on: January 11, 2016, 09:08:51 AM »
anyone knows of an authorized laptop repair (for HP) in israel, that AMEX will recognize for repair estimate?
Generally any estimate will do.
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Offline NI

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Re: Amex Extended Warranty
« Reply #826 on: January 13, 2016, 11:38:57 PM »
Purchased an iphone6 with my Starwood Amex, do I gain anything from purchasing apple care?

Offline David Smith

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Re: Amex Extended Warranty
« Reply #827 on: January 13, 2016, 11:42:02 PM »
Purchased an iphone6 with my Starwood Amex, do I gain anything from purchasing apple care?
Amex is known for not covering iPhones, no?
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Offline WAM

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Re: Amex Extended Warranty
« Reply #828 on: January 14, 2016, 01:34:51 AM »
Purchased an iphone6 with my Starwood Amex, do I gain anything from purchasing apple care?

Amex is known for not covering iPhones, no?

If they do cover iPhones, Amex's warranty is an extended warranty. Let's say you purchase Apple Care. Your warranty from Apple would be 2 years, followed by 1 additional year of Amex extended warranty. This gives you a total of 3 years, instead of 2 years if you don't get Apple Care.

Offline NI

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Re: Amex Extended Warranty
« Reply #829 on: January 14, 2016, 10:32:28 PM »
How would I find out if they do cover? 2 years is definitely sufficient for me...thanks!

Offline Luvtotravel

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Re: Amex Extended Warranty
« Reply #830 on: January 18, 2016, 10:59:38 PM »
can i open a purchase or return protection claim on a cancelled card?
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Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #831 on: January 19, 2016, 09:59:11 PM »
can i open a purchase or return protection claim on a cancelled card?
Did you read the terms?
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Offline CS91

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Re: Amex Extended Warranty
« Reply #832 on: January 21, 2016, 11:45:38 AM »
Am I only covered if I paid for the item completely with my Amex card?

Offline yitzyul

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Re: Amex Extended Warranty
« Reply #833 on: January 21, 2016, 12:00:17 PM »
Does Amex cover appliances such as a washing machines?

Offline Emkay

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Re: Amex Extended Warranty
« Reply #834 on: January 21, 2016, 01:17:44 PM »
Does Amex cover appliances such as a washing machines?
The T&C are in English and a link can be found in the wiki for you to browse

Offline yitzyul

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Re: Amex Extended Warranty
« Reply #835 on: January 22, 2016, 01:45:47 PM »
The T&C are in English and a link can be found in the wiki for you to browse
True! Howver figured if anyone here has any experience, would be allot easier then searching thru 25+ pages of fine print

Offline eliraps

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Re: Amex Extended Warranty
« Reply #836 on: January 30, 2016, 06:45:31 PM »
Submitted a claim for my OnePlus One phone. The only proof of purchase that I received is the PayPal receipt. (PayPal was the only payment method accepted).

The text on the receipt is:
"Merchant
DA SHENG INTERNATIONAL TRADE CO., LIMITED
support@oneplus.net"

Just received a denial letter from Amex:

"Under the DESCRIPTION OF COVERAGE section of Extended Warranty, it states:
..."Extended Warranty will extend the terms of the original manufacturer's warranty for a
period of time equal to the duration of the original manufacturer's warranty, up to three (3)
additional years on warranties of five (5) years or less that are eligible in the United States
of America."... Our records indicate your warranty is not valid in the United States of
America.
Extended Warranty will extend the terms of the original manufacturer's warranty for a period of
time equal to the duration of the original manufacturer's warranty, up to one (1) additional year
on warranties of five (5) years or less that are eligible in the United States of America. OnePlus
only offers warranties on phones purchased on oneplue.net."

I bought the phone from with an invite last December from what I believe was the only site to buy the phone from.

Any advice?

Offline eliraps

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Re: Amex Extended Warranty
« Reply #837 on: February 03, 2016, 05:58:52 AM »
Submitted a claim for my OnePlus One phone. The only proof of purchase that I received is the PayPal receipt. (PayPal was the only payment method accepted).

The text on the receipt is:
"Merchant
DA SHENG INTERNATIONAL TRADE CO., LIMITED
support@oneplus.net"

Just received a denial letter from Amex:

"Under the DESCRIPTION OF COVERAGE section of Extended Warranty, it states:
..."Extended Warranty will extend the terms of the original manufacturer's warranty for a
period of time equal to the duration of the original manufacturer's warranty, up to three (3)
additional years on warranties of five (5) years or less that are eligible in the United States
of America."... Our records indicate your warranty is not valid in the United States of
America.
Extended Warranty will extend the terms of the original manufacturer's warranty for a period of
time equal to the duration of the original manufacturer's warranty, up to one (1) additional year
on warranties of five (5) years or less that are eligible in the United States of America. OnePlus
only offers warranties on phones purchased on oneplue.net."

I bought the phone from with an invite last December from what I believe was the only site to buy the phone from.

Any advice?

Update:
I spoke to them. Because the name on the Paypal account is "DA SHENG INTERNATIONAL", they assumed that it was not purchased from "oneplus.net".
I explained their mistake and they credited the account,

Offline Amusch

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Re: Amex Extended Warranty
« Reply #838 on: February 22, 2016, 01:44:24 PM »
Any chance that Amex will refund me for a Groupon I bought 4 days ago (Groupon general policy is 3 days)? I don't see anything explicitly against it in T&C, but I can see it being unclear. Anyone have thoughts or experience on this?

Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #839 on: February 22, 2016, 06:27:41 PM »
Any chance that Amex will refund me for a Groupon I bought 4 days ago (Groupon general policy is 3 days)? I don't see anything explicitly against it in T&C, but I can see it being unclear. Anyone have thoughts or experience on this?
did you buy an actual item?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!