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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 129798 times)

Offline stooges44

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Re: Amex Extended Warranty
« Reply #945 on: February 06, 2018, 12:58:46 PM »
Doesn't Amex cover that, should be an option when filing a claim, return protection has that for sure.
CMIIW

I thought return protection is only within 90 days?
If it's not free shipping it's not worth it.

Offline davidrotts63

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Re: Amex Extended Warranty
« Reply #946 on: February 06, 2018, 01:25:27 PM »
I thought return protection is only within 90 days?
It is, but they cover return shipping, so I was thinking extended warranty may also
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Offline leeboy

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Re: Amex Extended Warranty
« Reply #947 on: February 12, 2018, 01:02:54 PM »
I created a claim for my dell xps laptop and Amex asked me for a Repair Estimate from an authorized facility per the Original MFG Warranty. Anyone know of a good shop in brooklyn. Can't seem to find any dell authorized facilities

Offline davidrotts63

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Re: Amex Extended Warranty
« Reply #948 on: February 12, 2018, 01:04:05 PM »
I created a claim for my dell xps laptop and Amex asked me for a Repair Estimate from an authorized facility per the Original MFG Warranty. Anyone know of a good shop in brooklyn. Can't seem to find any dell authorized facilities
Best Buy Geek Squad
I'll tell you later

Offline sguitarist18

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Re: Amex Extended Warranty
« Reply #949 on: February 14, 2018, 07:57:21 AM »
Bought a phone a year and a half ago on my SPG, and closed it recently...phone broke, and they denied the claim because account is closed. Their response seems to say I can re-open the account and then it would be covered? Anyone familiar with this?

Any other options?

Offline davidrotts63

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Re: Amex Extended Warranty
« Reply #950 on: February 14, 2018, 06:52:35 PM »
Bought a phone a year and a half ago on my SPG, and closed it recently...phone broke, and they denied the claim because account is closed. Their response seems to say I can re-open the account and then it would be covered? Anyone familiar with this?

Any other options?
why not reopen?
I'll tell you later

Offline Israelw

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Re: Amex Extended Warranty
« Reply #951 on: February 27, 2018, 03:13:18 PM »
Anyone know how the extended warranty from the CC companies works in conjunction with any purchased extended warranties, if at all? I am purchasing kitchen appliances and am going be purchasing the extended warranties (5 years post manuf. warranty, so 6 years total). Does anyone know how the extended warranty from my CC (Chase Ink Business Preferred) will play into effect? Will i get 7 years of warranty protection, or will the extended year from my CC overlap with the extended warranty I purchased?

TIA!

Offline hvaces42

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Re: Amex Extended Warranty
« Reply #952 on: March 04, 2018, 12:08:15 PM »
Any way to get a cracked phone screen covered? Phone is on "Lease" from Sprint.
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Offline Essen est zich

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Re: Amex Extended Warranty
« Reply #953 on: April 26, 2018, 12:01:21 AM »
I created a claim for my dell xps laptop and Amex asked me for a Repair Estimate from an authorized facility per the Original MFG Warranty. Anyone know of a good shop in brooklyn. Can't seem to find any dell authorized facilities

I'm in the process of the claim for a Dell laptop as well. Were you in the original Dell warranty when you submitted the claim? Also what was the outcome of your claim?

Offline Essen est zich

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Re: Amex Extended Warranty
« Reply #954 on: April 26, 2018, 11:03:13 AM »
If anyone has experience with submitting a claim with Amex for a hardware issue for a laptop please pm me. Thanks

Offline noturbizniss

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Offline Dan

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Re: Amex Extended Warranty
« Reply #956 on: June 04, 2018, 12:04:44 PM »
He's wrong about Apple Care. That's not part of the original manufacturer warranty.

I don't think there are any electronics that carry more than a 1 year warranty, but CMIIW.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #957 on: June 04, 2018, 12:15:34 PM »
He's wrong about Apple Care. That's not part of the original manufacturer warranty.

I don't think there are any electronics that carry more than a 1 year warranty, but CMIIW.
Someone commented on that and he removed it
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Offline myi

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Re: Amex Extended Warranty
« Reply #958 on: June 04, 2018, 03:10:12 PM »
Bought an $50 alarm clock from Amazon, should I ship back to company for $6 to repair or try claiming the amount from amex to purchase a new one? Or will it be easier to claim the $6 for the shipping fees?
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Offline Zalc

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Re: Amex Extended Warranty
« Reply #959 on: June 10, 2018, 05:26:10 PM »
He's wrong about Apple Care. That's not part of the original manufacturer warranty.

I don't think there are any electronics that carry more than a 1 year warranty, but CMIIW.
ZTE shipped a unheard of 2 year warranty on their top tier Axon phones, with free advance exchange Shipping, even covering Accidental damage for a $80 deductable.

Shame that they couldn't keep themselves from lying to the US Govt... Twice.
We'll see if they ever get back in to the high end smartphone game in the US, and if anyone will trust them.