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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 244891 times)

Offline sky121

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Re: Amex Extended Warranty
« Reply #960 on: June 10, 2018, 07:43:29 PM »
He's wrong about Apple Care. That's not part of the original manufacturer warranty.

I don't think there are any electronics that carry more than a 1 year warranty, but CMIIW.
I think LG is currently offering 2 year on some of their new devices.
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Offline yelped

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Re: Amex Extended Warranty
« Reply #961 on: June 10, 2018, 08:16:48 PM »
I think LG is currently offering 2 year on some of their new devices.
If you like beta testing devices.... ::)
ZTE shipped a unheard of 2 year warranty on their top tier Axon phones, with free advance exchange Shipping, even covering Accidental damage for a $80 deductable.

Shame that they couldn't keep themselves from lying to the US Govt... Twice.
We'll see if they ever get back in to the high end smartphone game in the US, and if anyone will trust them.
HTC used to have Uh Oh protection for accidental drops and water damage with deductible, but that ended with the U11, and they're basically out of the smartphone market these days. What a shame.

Offline sky121

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Re: Amex Extended Warranty
« Reply #962 on: June 10, 2018, 08:18:39 PM »
If you like beta testing devices.... ::)HTC used to have Uh Oh protection for accidental drops and water damage with deductible, but that ended with the U11, and they're basically out of the smartphone market these days. What a shame.
And it was pretty much useless because I dropped my naked HTC phones multiple times and nothing ever cracked. :)
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Offline yelped

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Re: Amex Extended Warranty
« Reply #963 on: June 10, 2018, 08:24:59 PM »
And it was pretty much useless because I dropped my naked HTC phones multiple times and nothing ever cracked. :)
I actually did have to use it, but I did get preferential treatment due to my being an external tester for them. They even did it for my spouse's U11 after they stopped the Uh Oh protection without charging me for it.

Offline sky121

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Re: Amex Extended Warranty
« Reply #964 on: June 10, 2018, 08:44:03 PM »
I actually did have to use it, but I did get preferential treatment due to my being an external tester for them. They even did it for my spouse's U11 after they stopped the Uh Oh protection without charging me for it.
Wow, that's nice.
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Offline Mordyk

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Re: Amex Extended Warranty
« Reply #965 on: June 26, 2018, 03:49:01 PM »
how serious is amex with comparing manufacturers warranty? i have a $1500 claim but im not sure if the original manufacturer would cover it... seems like a confusing area.  Thanks
#TYH

Offline Mordyk

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Re: Amex Extended Warranty
« Reply #966 on: July 06, 2018, 09:18:05 AM »
how serious is amex with comparing manufacturers warranty? i have a $1500 claim but im not sure if the original manufacturer would cover it... seems like a confusing area.  Thanks
bump.
#TYH

Offline Mordyk

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Re: Amex Extended Warranty
« Reply #967 on: July 11, 2018, 11:29:08 PM »
bump.
Bump. Amex is now asking for a repair estimate.  Only way to get an estimate is if i ship the bike and pay for disassembly. Will cost min. $350 to get a quote.  Will amex force me to do this? Or any ideas how to get away with it?
#TYH

Offline yelped

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Re: Amex Extended Warranty
« Reply #968 on: July 11, 2018, 11:46:52 PM »
Bump. Amex is now asking for a repair estimate.  Only way to get an estimate is if i ship the bike and pay for disassembly. Will cost min. $350 to get a quote.  Will amex force me to do this? Or any ideas how to get away with it?
No local store who can give the estimate?

Offline Mordyk

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Re: Amex Extended Warranty
« Reply #969 on: July 11, 2018, 11:47:35 PM »
No local store who can give the estimate?
Tried that.  They weren't being helpful. Maybe i should reached out to some other stores
#TYH

Offline davidrotts63

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Re: Amex Extended Warranty
« Reply #970 on: July 11, 2018, 11:49:48 PM »
Tried that.  They weren't being helpful. Maybe i should reached out to some other stores
BB&B (bike blade and ball, not the real BBB) won't give one?
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Offline Mordyk

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Re: Amex Extended Warranty
« Reply #971 on: July 11, 2018, 11:51:16 PM »
BB&B (bike blade and ball, not the real BBB) won't give one?
They referred me to a repair company that i need to ship my bike to
#TYH

Offline aygart

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Re: Amex Extended Warranty
« Reply #972 on: July 11, 2018, 11:53:46 PM »
They referred me to a repair company that i need to ship my bike to
They won't pay shipping?
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Offline Mordyk

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Re: Amex Extended Warranty
« Reply #973 on: July 18, 2018, 12:59:41 PM »
i got an estimate of $600 for repair of $1400 item. will amex give reimbursement of repair or full item?
#TYH

Offline Crazy tools

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Amex Extended Warranty
« Reply #974 on: September 05, 2018, 12:26:58 AM »
Amex recently updated the T&C to provide up to an additional 2 years coverage.
Any idea if this is even on purchases made prior to the change?
Claim rep said it only on future purchases but language says nothing about that.
I’m about 3.5 years out of an item that has a 2 year warranty. I previously wasn’t eligible but with this change I may be.

Offline Jerseysteve

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Re: Amex Extended Warranty
« Reply #975 on: October 28, 2018, 06:17:59 PM »
I am purchasing a piece of furniture that comes with a 1 year manufacturer warranty (Ashley) - which is the best credit card to use for extended warranty Chase CSR? Amex Platinum? or Citi card? Will they cover wear and tear?

TY 

Offline greatluck

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Re: Amex Extended Warranty
« Reply #976 on: November 12, 2018, 01:47:48 PM »
Got something with a 6 month warranty it  broke after 6 months filed a extended warranty claim was denied the adjuster said he called the store they have said that they have a one-year warranty but the store refused to fix it for me saying the only have A 6 month warranty anything I can do?

Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #977 on: November 12, 2018, 02:18:43 PM »
Got something with a 6 month warranty it  broke after 6 months filed a extended warranty claim was denied the adjuster said he called the store they have said that they have a one-year warranty but the store refused to fix it for me saying the only have A 6 month warranty anything I can do?
Call them both back. Get it in writing from the store. Get the name of the person you speak to.
Call back amex and tell them what happened. It should be a pretty clear policy one way or another.
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Offline Essen est zich

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Re: Amex Extended Warranty
« Reply #978 on: December 11, 2018, 03:28:04 PM »
Has anyone purchased their silk kapote with Amex and wore it often enough that it got worn out within 2 years and claimed this benefit and got their money back?
Shloffen Shloft Zich

Offline etech0

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Re: Amex Extended Warranty
« Reply #979 on: December 11, 2018, 10:18:40 PM »
Would the extended warranty work for a laptop that got extremely slow? It's kind of a hard thing to prove or diagnose...
Workflowy. You won't know what you're missing until you try it.