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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 242622 times)

Offline Essen est zich

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Re: Amex Extended Warranty
« Reply #980 on: December 11, 2018, 10:28:48 PM »
Would the extended warranty work for a laptop that got extremely slow? It's kind of a hard thing to prove or diagnose...
I just made a claim for my laptop. They require you to go to a authorized technician and for him to examine the laptop to diagnose it. I have a Dell and was directed to go to microcenter. I paid $40 for 
him to look at it. This 40 that I paid is reimbursed as part of the claim.

So if you think that the technician will report that you need a new hard drive Amex Will prob give you the amount for that part and the labor.
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Re: Amex Extended Warranty
« Reply #981 on: December 11, 2018, 10:31:20 PM »
I just made a claim for my laptop. They require you to go to a authorized technician and for him to examine the laptop to diagnose it. I have a Dell and was directed to go to microcenter. I paid $40 for 
him to look at it. This 40 that I paid is reimbursed as part of the claim.

So if you think that the technician will report that you need a new hard drive Amex Will prob give you the amount for that part and the labor.
I have no idea what the technician will say. I'm still kind of hoping that I can figure out the problem and possibly fix it. No clue if it's a hardware or software issue.

I'm going to spend some time in the Computer Troubleshooting thread before I get to actually filing a warranty claim :)
« Last Edit: December 11, 2018, 10:54:29 PM by etech0 »
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Re: Amex Extended Warranty
« Reply #982 on: February 03, 2019, 09:06:14 AM »
Buying a new laptop, is there a difference in warranty between the Amex Everyday card and other Amex cards? Hesitant about buying on Platinum or my Gold in the event I cancel those cards.

Offline ludmila

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Re: Amex Extended Warranty
« Reply #983 on: February 03, 2019, 10:50:59 PM »
Buying a new laptop, is there a difference in warranty between the Amex Everyday card and other Amex cards? Hesitant about buying on Platinum or my Gold in the event I cancel those cards.
There is an Amex web page showing all the benefits of each card, I was surprised to see my Simply Cash offered same benefits as the BP.
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Offline sams

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Re: Amex Extended Warranty
« Reply #984 on: July 09, 2019, 07:37:41 PM »
Anyone know if Amex extended warranty form needs to be filled out by technician after the repair? Or can it be done before?

Offline Thingywingy

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Re: Amex Extended Warranty
« Reply #985 on: July 29, 2019, 01:30:35 PM »
I searched the thread regarding eBay purchases and found conflicting responses...is there an explicit policy from Amex regarding this? Is there a difference if the item was purchased new or used?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline knightfan17

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Re: Amex Extended Warranty
« Reply #986 on: August 19, 2019, 01:19:28 PM »
I'm looking to purchase a washer and dryer on my Amex.  The appliances come with a 1 year manufacturer warranty, and the store is offering to sell me a warranty that covers the appliances for 5 y total years (1 year manufacturer + 4 year secondary warranty).  If I put the purchase on AMEX, would the 1 year extended from AMEX start in year 6, or would it start at the end of year 1.

I called Amex with the same question, and received conflicting information from different reps.  Has anyone had a similar situation?  I'm just trying to decide if it even makes sense to purchase the extended warranty.

Offline ruru1000

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Re: Amex Extended Warranty
« Reply #987 on: August 20, 2019, 09:36:36 AM »
I'm looking to purchase a washer and dryer on my Amex.  The appliances come with a 1 year manufacturer warranty, and the store is offering to sell me a warranty that covers the appliances for 5 y total years (1 year manufacturer + 4 year secondary warranty).  If I put the purchase on AMEX, would the 1 year extended from AMEX start in year 6, or would it start at the end of year 1.

I called Amex with the same question, and received conflicting information from different reps.  Has anyone had a similar situation?  I'm just trying to decide if it even makes sense to purchase the extended warranty.
I would assume after the 1 year simply because the 4 year warranty is not from the manufacturer. Even if it were to be from the manufacturer, I'd think you'd have a hard time making a claim if the regular warranty is 1 year.

Offline grodnoking

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Re: Amex Extended Warranty
« Reply #988 on: September 10, 2019, 12:11:00 PM »
If I buy something on amazon worth $350 and I use 349 dollars worth of points and $1 will I get amex warranty on it? And what if I use just points, because the way it works is it charges you and then makes a deposit on your CC to that amount when you use points?
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Offline Pad18

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Re: Amex Extended Warranty
« Reply #989 on: September 10, 2019, 12:42:54 PM »
Does Amex EP protection cover a screen of a phone ?
*It's still u >:(nder manufacturer warranty, but they don't cover it

Offline grodnoking

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Re: Amex Extended Warranty
« Reply #990 on: September 10, 2019, 02:07:04 PM »
If I buy something on amazon worth $350 and I use 349 dollars worth of points and $1 will I get amex warranty on it? And what if I use just points, because the way it works is it charges you and then makes a deposit on your CC to that amount when you use points?
Apparently I can use the points against the bill, so I can pay the full amount and then credit the same amount of points against the bill and will have all the amex protections. And I'll get 5% back on the purchase. I've been redeeming these points wrong the whole time
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Offline Mo2

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Re: Amex Extended Warranty
« Reply #991 on: September 10, 2019, 09:43:19 PM »
Apparently I can use the points against the bill, so I can pay the full amount and then credit the same amount of points against the bill and will have all the amex protections. And I'll get 5% back on the purchase. I've been redeeming these points wrong the whole time
I assume you talking about the Amez Amazon Biz card. (Not MR points)
Yes, the better value is to redeem points as statement credit as opposed to direct redemption on Amazon as you won't lose the extra 5%
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Offline grodnoking

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Re: Amex Extended Warranty
« Reply #992 on: September 10, 2019, 09:45:50 PM »
I assume you talking about the Amez Amazon Biz card. (Not MR points)
Yes, the better value is to redeem points as statement credit as opposed to direct redemption on Amazon as you won't lose the extra 5%
Yes. Thank you for confirming this.
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Re: Amex Extended Warranty
« Reply #993 on: June 10, 2020, 05:35:20 PM »
Does anyone know if Amex warranty would cover today's woot deal (shark vacuums?)

Woot says:
Quote
A "factory reconditioned" item was returned, inspected, and restored to fully working condition by the original manufacturer or a certified partner. Each product comes backed by an assigned manufacturer warranty OR our very own (90 Day) Woot Warranty. It's as close to new as you can get without technically being "new".
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Offline davidd75

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Re: Amex Extended Warranty
« Reply #994 on: June 11, 2020, 12:42:33 PM »
If a manufacture/seller provides a 12 month warranty on item but does not cover return shipping fee during that 12 month period, can amex help in that situation?

Offline davidd75

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Re: Amex Extended Warranty
« Reply #995 on: June 11, 2020, 03:49:53 PM »
Dan mentioned in a past post that amex extended warranty even covers any return shipping fees associated with this benefit.  Is this accurate as amex benefits team told me shipping costs associated with this benefit is not covered?

Offline davidd75

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Re: Amex Extended Warranty
« Reply #996 on: June 11, 2020, 03:53:54 PM »
actually it appears I may have wrongly assumed this as I think Dan said it only by return protection benefit

Offline Yo ssi

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Re: Amex Extended Warranty
« Reply #997 on: June 11, 2020, 04:36:55 PM »
Does anyone know if Amex warranty would cover today's woot deal (shark vacuums?)
I believe they officially only cover it's if it's refurbished by original manufacturer, but they have great service and aren't usually particular.
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Re: Amex Extended Warranty
« Reply #998 on: June 11, 2020, 06:13:49 PM »
I believe they officially only cover it's if it's refurbished by original manufacturer, but they have great service and aren't usually particular.
Great, thanks!
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Offline Essen est zich

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Re: Amex Extended Warranty
« Reply #999 on: June 26, 2020, 10:43:16 AM »
I purchased a laptop in 2017 and had an issue with it which I got money back with extended warranty. I have a new issue with the laptop now. If I put a second claim in for extended warranty but they approve of it?
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