Topic Wiki

CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 159016 times)

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8227
  • Total likes: 900
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex Extended Warranty
« Reply #900 on: November 16, 2016, 12:26:30 PM »
Update: I did that, and just got an email that I'm getting a credit. Thanks again!
Glad I could help.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline eliraps

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2010
  • Posts: 756
  • Total likes: 2
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: ORD
Re: Amex Extended Warranty
« Reply #901 on: November 21, 2016, 01:57:59 PM »
took my phone out of case and cot crack on the back of phone. If i file i claim will they likely tell me to go get it fixed? (90 days are almost up)

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8227
  • Total likes: 900
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex Extended Warranty
« Reply #902 on: November 21, 2016, 02:05:48 PM »
took my phone out of case and cot crack on the back of phone. If i file i claim will they likely tell me to go get it fixed? (90 days are almost up)
They'll ask for a repair estimate from a verified repair shop.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7272
  • Total likes: 115
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: Amex Extended Warranty
« Reply #903 on: November 21, 2016, 06:36:06 PM »
It's purchase protection not extended warranty
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline eliraps

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2010
  • Posts: 756
  • Total likes: 2
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: ORD
Re: Amex Extended Warranty
« Reply #904 on: November 21, 2016, 11:15:59 PM »
It's purchase protection not extended warranty
So you're saying they won't ask for a repair estimate?

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8227
  • Total likes: 900
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex Extended Warranty
« Reply #905 on: November 21, 2016, 11:17:46 PM »
So you're saying they won't ask for a repair estimate?
No, they will, you just posted in the wrong thread.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline eliraps

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2010
  • Posts: 756
  • Total likes: 2
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: ORD
Re: Amex Extended Warranty
« Reply #906 on: November 21, 2016, 11:18:55 PM »
Got it. Apologies

Offline Swati770

  • Dansdeals Silver Elite
  • **
  • Join Date: Nov 2013
  • Posts: 74
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Brooklyn
Re: Amex Extended Warranty
« Reply #907 on: December 05, 2016, 11:35:44 AM »
Hi
I bought a $550 HP printer just a drop over a year ago i'm out of warranty I started an extended warranty claim with AMEX and they are requesting a repair estimate. how does this work:
#1 is there a chance they will reimburse without even going down to get a quote?
#2 when reimbursing if the quote to repair is lower then a new item will they refund me the amount of the estimate or the entire purchase price?
TIA

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8227
  • Total likes: 900
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Amex Extended Warranty
« Reply #908 on: December 05, 2016, 11:37:18 AM »
Hi
I bought a $550 HP printer just a drop over a year ago i'm out of warranty I started an extended warranty claim with AMEX and they are requesting a repair estimate. how does this work:
#1 is there a chance they will reimburse without even going down to get a quote?
#2 when reimbursing if the quote to repair is lower then a new item will they refund me the amount of the estimate or the entire purchase price?
TIA
Definitely need a repair estimate and YMMV about what they'll refund you.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline rileywiles23

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5340
  • Total likes: 65
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amex Extended Warranty
« Reply #909 on: December 07, 2016, 02:45:04 PM »
Is there anyone who gives a better warranty protection then amex?
Amd what's the best amex card to use for extended warranty ?
Life is as good as you make it...

Online Zalc

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1419
  • Total likes: 30
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Amex Extended Warranty
« Reply #910 on: December 08, 2016, 03:19:16 AM »


Does this apply to the Extended Warranty as well?

I mistakenly submitted a claim while still covered by the manufacturer. Can I submit again after the manufacturer's warranty runs out (if it a different part fails after the manufacturer's warranty finishes)?

Bump?

Offline Swati770

  • Dansdeals Silver Elite
  • **
  • Join Date: Nov 2013
  • Posts: 74
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Brooklyn
Re: Amex Extended Warranty
« Reply #911 on: December 08, 2016, 10:25:36 AM »
Definitely need a repair estimate and YMMV about what they'll refund you.

Thanks for your response.
on average how long after one sends in all required paperwork will they receive a response from AMEX with the outcome of the claim (denied/accepted)

TIA

Offline Swati770

  • Dansdeals Silver Elite
  • **
  • Join Date: Nov 2013
  • Posts: 74
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Brooklyn
Re: Amex Extended Warranty
« Reply #912 on: December 12, 2016, 01:02:34 PM »
Thanks for your response.
on average how long after one sends in all required paperwork will they receive a response from AMEX with the outcome of the claim (denied/accepted)

TIA
BUMP

Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7272
  • Total likes: 115
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: Amex Extended Warranty
« Reply #913 on: December 13, 2016, 12:47:38 PM »
BUMP
Sometimes in a day or two, sometimes 2-3 weeks. depends how backed up they are
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline izrib2

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jun 2010
  • Posts: 27
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amex Extended Warranty
« Reply #914 on: December 25, 2016, 07:58:11 PM »
I bought a cell phone on eBay and filed a purchase protection claim and got denied because it's an auction site do I have any hope appealing has anyone had a similar situation? Thanks