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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 244063 times)

Offline eternity88

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Re: Amex Extended Warranty
« Reply #1040 on: November 03, 2022, 09:29:40 PM »
So for the extended warranty for the field "ITEM COST WITH TAXES(USD)" do I put the actually charge that posted to my amex card or the amount on reciept? I got a partial refund for my purchase for my ipad because I did a trade in so the actual amount charged to amex card was around $200

Offline Aben

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Re: Amex Extended Warranty
« Reply #1041 on: November 08, 2022, 07:56:10 PM »
Looking to purchase Dining room chairs and wondering which card if any would be best to put it on. For Purchase protection and extended warranty.. Would AMEX be better then Chase sapphire reserve? Or best to stick with AMEX.. (I would use AMEX Everyday preferred)

Offline eternity88

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Re: Amex Extended Warranty
« Reply #1042 on: November 11, 2022, 09:29:31 PM »
I prefer amex

Offline greatdeals

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Re: Amex Extended Warranty
« Reply #1043 on: November 22, 2022, 09:52:11 PM »
How does extended warranty work?
Mg son purchased an electric bike and is having problems with it I
Put it on my amex card  what will amex do?

Online 6girls

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Re: Amex Extended Warranty
« Reply #1044 on: November 23, 2022, 10:47:28 AM »
 
How does extended warranty work?
Mg son purchased an electric bike and is having problems with it I
Put it on my amex card  what will amex do?
Open a claim online. They will likely ask for a repair estimate.

Offline FlyingBoat

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Re: Amex Extended Warranty
« Reply #1045 on: November 23, 2022, 03:53:18 PM »
How does extended warranty work?
Mg son purchased an electric bike and is having problems with it I
Put it on my amex card  what will amex do?

Possibly an eBike wouldn't be covered due to the exclusion terms involving "motorized vehicles". But I would still submit it, and get back to us and let us know!

It may be dependent on the person processing the claim. For example, for Amex return protection, one person called in and was told eBikes aren't covered due to their being a "motorized vehicle", but I in fact have had several covered through return protection. Conversely, I wasn't covered for some buggy attachments to a hover board due to there being parts for a "motorized vehicle", though the hover boards themselves were covered by a different Amex processor.

So, I am wondering as well if Amex would cover an eBike for warranty, and am hoping they would!

You perhaps would want to call it a bike instead of an ebike. However, if the problems are with the electrical portion of the bike, then this will likely be apparent in the problem and repair description.

From what I have read on bike forums, ebikes in general aren't covered for CC extended warranties,.

Offline greatdeals

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Re: Amex Extended Warranty
« Reply #1046 on: November 24, 2022, 10:44:50 PM »
What happens if you purchase something on the amex card but later close it can you still
File a claim?

Offline sguitarist18

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Re: Amex Extended Warranty
« Reply #1047 on: November 25, 2022, 07:22:50 AM »
I don't think so.

Offline HoKo

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Re: Amex Extended Warranty
« Reply #1048 on: November 25, 2022, 11:54:01 AM »
What happens if you purchase something on the amex card but later close it can you still
File a claim?

I recall seeing somebody post about this scenario recently. I would suggest you read through the past couple months of this thread

Offline FlyingBoat

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Re: Amex Extended Warranty
« Reply #1049 on: November 25, 2022, 05:42:59 PM »
What happens if you purchase something on the amex card but later close it can you still
File a claim?

Yes, absolutely, as long as you still have an amex card open.

I just did this a couple of months ago. My card had been closed for years. The item I purchased had a 3 year warranty. I received coverage for the item in the 4th year by Amex when it broke down.
I needed to do a little more leg work for it. I happened to still have the old card# so I was able to help them find it.

Also, they at first did a credit to that old card number. I suspect after some time, Amex would have sent me a check for the negative balance on the closed account.
But, I called in to the War Prot # and they removed the credit and sent me a check.
« Last Edit: November 25, 2022, 05:54:12 PM by FlyingBoat »

Offline sguitarist18

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Re: Amex Extended Warranty
« Reply #1050 on: December 02, 2022, 01:24:19 PM »
Filling out a form for extended warranty for a laptop purchased on an AMEX Business Gold card - since it's a business card, it should still be covered even though it's for business use, correct?

T&C say that the clause excluding items for professional use is removed for Open Cardmembers, so I think that's what it means but want to be sure.

Offline Thingywingy

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Re: Amex Extended Warranty
« Reply #1051 on: June 14, 2023, 07:12:29 PM »
One of my Airpods (Pro 2) suffered water damage and the volume is significantly muffled. It is within a year of purchase. Will apple cover? If not, will Amex? Does it depend on whether it was my fault?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline myi

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Re: Amex Extended Warranty
« Reply #1052 on: June 21, 2023, 10:38:08 PM »
One of my Airpods (Pro 2) suffered water damage and the volume is significantly muffled. It is within a year of purchase. Will apple cover? If not, will Amex? Does it depend on whether it was my fault?
Apple will cover.
My wife more than once washed her airpods in the laundry. Sent them back and both times gave me a new pair.

Call or chat and start a claim. Tell them it sounds muffled and you tried everything to clean them and reconnect them. Tell them you want to ship it back to them(apple) vs a repair facility. You'll get a overnight label and box send to you, and within the week you'll get them back. No need to come onto amex. Apple is very helpful.
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Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline Thingywingy

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Re: Amex Extended Warranty
« Reply #1053 on: September 14, 2023, 03:10:38 PM »
I made a deposit on glasses with a non-Amex card and paid for the remainder with my Amex. Glasses fell and lenses cracked. Does Amex policy cover it?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Thingywingy

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Re: Amex Extended Warranty
« Reply #1054 on: October 02, 2023, 07:41:15 PM »
If the item itself does not include a warranty, Amex will not cover at all?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline eternity88

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Re: Amex Extended Warranty
« Reply #1055 on: October 03, 2023, 05:10:52 AM »
no they will not

Online yungermanchik

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Re: Amex Extended Warranty
« Reply #1056 on: December 28, 2023, 02:41:56 PM »
If you split payment with a different card, will AmEx cover?
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