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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 244964 times)

Offline bigauto

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #280 on: January 07, 2014, 03:50:17 PM »
I just got claim get closed but didn't get a reply of wether it was rejected or approved. Any way to tell if it was one way or the other?

Offline Crazy tools

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #281 on: January 07, 2014, 04:16:44 PM »
I just got claim get closed but didn't get a reply of wether it was rejected or approved. Any way to tell if it was one way or the other?
You'll get an email before dawn.

Offline bigauto

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #282 on: January 07, 2014, 07:07:38 PM »
If i haven't received a credit after the case is closed, does that mean its most likely rejected?

Offline Crazy tools

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #283 on: January 07, 2014, 07:32:35 PM »
If i haven't received a credit after the case is closed, does that mean its most likely rejected?
Not sure why you would think that. If it only showed closed today then you'll get your email. Just be patient.

Offline udip3146

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #284 on: January 07, 2014, 08:44:43 PM »
Money does not come easy :) they did buckle down. Years ago I was able to easily claim up to 300 dollars without them asking for anything. :-

Offline plainbachur

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #285 on: January 08, 2014, 03:23:38 AM »
Money does not come easy :) they did buckle down. Years ago I was able to easily claim up to 300 dollars without them asking for anything. :-
-1 just this week got approved with just faxing receipt

Offline noturbizniss

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #286 on: January 09, 2014, 11:32:11 AM »
Would eye glasses be covered if they come with a 1 year warranty.?
READ THE DARN WIKI!!!!

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Offline HP58

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #287 on: January 09, 2014, 02:06:43 PM »
Would eye glasses be covered if they come with a 1 year warranty.?
Only if they broke in the second year.

Offline trying123

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #288 on: January 27, 2014, 12:12:46 AM »
im looking on amex site where to file for the purchase protection on my item tht broke within 90 days i cant find the page
can anyone link pls

Offline moish

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #289 on: January 27, 2014, 02:55:59 AM »
im looking on amex site where to file for the purchase protection on my item tht broke within 90 days i cant find the page
can anyone link pls
https://www295.americanexpress.com/onlineclaim/

Offline trying123

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #290 on: January 27, 2014, 01:46:25 PM »
thanx a milion

Offline upside down

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #291 on: January 29, 2014, 07:14:51 AM »
I bought my laptop 2 years and 3 months ago and it came with a one year warranty. Is there any chance they would still cover me for a repair ?

Offline HP58

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #292 on: January 29, 2014, 02:15:04 PM »
I bought my laptop 2 years and 3 months ago and it came with a one year warranty. Is there any chance they would still cover me for a repair ?
Doesn't hurt to try, but there really isn't a reason for them to cover you, it's past their extra year.

Offline SPGCont

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #293 on: January 30, 2014, 10:38:57 AM »
Anyone ever get a partial credit for warranty claim?

Filed claim for $500 got a $75 credit

what's that about ?

Offline ckmk47

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #294 on: January 30, 2014, 12:33:21 PM »
Anyone ever get a partial credit for warranty claim?

Filed claim for $500 got a $75 credit

what's that about ?
Did you only pay $75 on your Amex?  Did you already file warranty claims reaching  their total amount allowed per year (IDK what that is)?
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Offline SPGCont

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #295 on: January 30, 2014, 12:39:21 PM »
Did you only pay $75 on your Amex?  Did you already file warranty claims reaching  their total amount allowed per year (IDK what that is)?

Full amount paid on amex card

max claim is $10k, up to 50k per year - absolutely nowhere near that

Only thing i can think of was that the "repair estimate charge" was $75, and repairs were $400 or so...

Could it be they refund only estimate charge ??

so weird!
« Last Edit: January 30, 2014, 12:42:47 PM by SPGCont »

Offline ckmk47

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #296 on: January 30, 2014, 01:39:50 PM »
Full amount paid on amex card

max claim is $10k, up to 50k per year - absolutely nowhere near that

Only thing i can think of was that the "repair estimate charge" was $75, and repairs were $400 or so...

Could it be they refund only estimate charge ??

so weird!
If those are the numbers, resubmit.  Or do it through cs? and have them help you resubmit?
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Offline AI-TRAVEL

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #297 on: January 30, 2014, 08:41:31 PM »
I just got denied for a claim bec i tried to fix the item (ipad) myself which stopped the manufactures warranty hence stopping amexs warranty. I told them that i didn't stop the manufacturers warranty bec i tried to fix it after a year (apples warranty is only a year), therefore amex warranty should still apply. will they go for this?

Offline HP58

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #298 on: January 31, 2014, 12:21:42 AM »
I just got denied for a claim bec i tried to fix the item (ipad) myself which stopped the manufactures warranty hence stopping amexs warranty. I told them that i didn't stop the manufacturers warranty bec i tried to fix it after a year (apples warranty is only a year), therefore amex warranty should still apply. will they go for this?
Don't they only cover what the company's warranty would've covered?

Offline yoss6400

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Re: AMEX Purchase & Return Protection / Extended Warranty
« Reply #299 on: February 25, 2014, 08:27:40 PM »
Just filed a claim about a $70 shirt that shrunk while washing and i got a form to fill out plus a need to fax a store receipt and a repair estimate , i didn't save the receipt and the store where i bought it does not have the best service to give me  a backdated receipt , what are my options
"Credit Cards delaying arguments for 30 Days"