Hello Mobile

[ae123]

Data hasn't been working for the last 24 hours.
Any idea what's going on?

[Essen est zich]

Data hasn't been working for the last 24 hours.
Any idea what's going on?

Something along the lines of the network is shutting down.

[Essen est zich]

Something along the lines of the network is shutting down.

https://www.reddit.com/r/qlink_hellomobile/comments/1g9uc2t/yes_qlink_and_hello_mobile_are_shutting_down_if/

[bznt]

Although I activated all my SIM cards. I still get emails that my lines will be disconnected. They are not indicating which line.
I contacted them via X. And was assured that my lines are good.  There is no issues

[cozmohoot]

I got the new sim and activated it, haven't had issues.
What was odd is that to login to my account online I needed to use a slightly different path for the web url.
Otherwise it gave errors when trying to do anything on the my account page

[ae123]

Although I activated all my SIM cards. I still get emails that my lines will be disconnected. They are not indicating which line.
I contacted them via X. And was assured that my lines are good.  There is no issues

After upgrading my sims we stopped getting those messages.

[ae123]

Something along the lines of the network is shutting down.

@JOJO2020 insists that if we upgrade our sims everything will be fine.

[ae123]

https://www.reddit.com/r/qlink_hellomobile/comments/1g9uc2t/yes_qlink_and_hello_mobile_are_shutting_down_if/

Techloq blocks reddit.
Even after requesting them to unblock I can only see the original post not any comments.

[TimT]

After putting in new sims voicemail needed to be reset from scratch and apparently saved VM’s are lost.

[ae123]

I got the new sim and activated it, haven't had issues.
What was odd is that to login to my account online I needed to use a slightly different path for the web url.
Otherwise it gave errors when trying to do anything on the my account page

Our issues of data are after upgrading to the new sims. For the first 2 weeks it was fine. It just stopped Saturday night.
As for the website, we haven't checked yet.

[ae123]

After putting in new sims voicemail needed to be reset from scratch and apparently saved VM’s are lost.

Same experience here.

[cozmohoot]

Techloq blocks reddit.
Even after requesting them to unblock I can only see the original post not any comments.

instead of requesting that link you should be able to request the complete qlink thread.

[Joeymc]

Last week (after switching to the new esim) international calls stopped working. Now they seem to be working again

[bznt]

Last week (after switching to the new esim) international calls stopped working. Now they seem to be working again

Do they have the same terms as before ? 10 numbers per month ?

[Joeymc]

Do they have the same terms as before ? 10 numbers per month ?

I didn't know there was a limit

[ae123]

Data hasn't been working for the last 24 hours.
Any idea what's going on?

Turns out they claim we used up our data allotment for the month & therefore our data stopped.
This is very suspicious, as in the past we never exceeded 25% of our monthly allotment yet now they say we fully used it up in one week!
I think something about the new sim is causing the issue.

[ae123]

Also, we can no longer send or receive MMS.

[ae123]

We received calls today from 7746748101 & 7164938835 saying our number will be disconnected today, press 1 for English, 2 for Chinese.
After pressing 1, it just repeats the same message.
Spam or real?

[Jojo202]

Actually hoping they get dinged badly enough on trustpilot to ruin their homepage (under 4 stars and it will turn Yellow) Join in if you were negatively affected. They should at least be upfront about their issues and mention when you order a sim card that they are not shipping for an unspecified amount of time,,

 

[ae123]

International calling not working after sim upgrade.