Arkia to start flying to U.S.

[yochai]

when i did it with united i simply sent an email pursuant to israeli law blah blah blah and they sent it. Not sure how it will go with arkia tho

I’ve sent emails to [email protected] regarding several delays, and never received a response…

[jr611]

I’ve sent emails to [email protected] regarding several delays, and never received a response…

well I guess we know how seriously they take it lol

[bmw]

needed to cancel a booking i made jan 31. according to website terms as long as cancelled 14 days out you get full refund.
i emailed them and received refund confirmation within a day

[SHL]

well I guess we know how seriously they take it lol

needed to cancel a booking i made jan 31. according to website terms as long as cancelled 14 days out you get full refund.
i emailed them and received refund confirmation within a day

Specifically for the NYC route
They are matching elal

[Travel Lover]

needed to cancel a booking i made jan 31. according to website terms as long as cancelled 14 days out you get full refund.
i emailed them and received refund confirmation within a day

Did you get a refund to original payment method or voucher ?

[bmw]

Did you get a refund to original payment method or voucher ?

original payment

The refund of $ will be made to the card you used when booking within 21 working days

[Travel Lover]

original payment

The refund of $ will be made to the card you used when booking within 21 working days

Do you know is this only when booking direct with airline, or also if booking thru other portals ?

I've seen many days they have one ways for $436 on Capital one travel, but on Arkia's website its double.

[bmw]

mine was arkia direct

[esh]

when i did it with united i simply sent an email pursuant to israeli law blah blah blah and they sent it. Not sure how it will go with arkia tho

Thank you! I emailed Arkia just as you did with united and they are sending me 3460 Shekel each pass. Waiting to see it in my account

[Mr. CC]

Thank you! I emailed Arkia just as you did with united and they are sending me 3460 Shekel each pass. Waiting to see it in my account

A pass or cash?

[esh]

Bank trasnfer. 3460 each passenger

[Abebee]

If flight is delayed prior to flight are you eligible for compensation?

[TzviR]

If flight is delayed prior to flight are you eligible for compensation?

Not if they let you know 14+ days prior

[yg99]

I got the same email for a different date.

What is the rationale for doing this?
Original flight was an afternoon flight and changed to an ungodly hour in middle of the night.

[yfr bachur]

I got the same email for a different date.

What is the rationale for doing this?
Original flight was an afternoon flight and changed to an ungodly hour in middle of the night.

Likely wet lease staffing issues i would presume.

[CHAIM999]

All Thursday flights JFK-TLV they have it as Thu 10:30a - Fri 4:00a, however after booking it is on the ticket Thu 4:00p - Fri 9:30a !!!!

[esh]

All Thursday flights JFK-TLV they have it as Thu 10:30a - Fri 4:00a, however after booking it is on the ticket Thu 4:00p - Fri 9:30a !!!!

interesting. A few weeks ago i think it was showing departing JFK in the afternoon ariving late morning.

[bmw]

arkia adds business class . i see flights in june they are selling 2 cabins and advertising lie flat beds in business class

[jr611]

arkia adds business class . i see flights in june they are selling 2 cabins and advertising lie flat beds in business class

so I guess they leased another plane?

[fresar]

so I guess they leased another plane?

They are changing wet lease company to Gullivair