Feature length article on The Points Guy in the NYTimes Magazine:
https://www.nytimes.com/2021/01/05/magazine/points-guy-travel-rewards.htmlOnly the first half is on TPG. The second half is a pretty interesting history on mileage programs and how we got to where we are today.
"Pretty much every player at this level disliked Brian Kelly and The Points Guy for one reason or another, including, but not limited to: being a sellout, beating them to the punch, getting in bed with the credit-card companies, advocating for suboptimal deals, masquerading as a consumer advocate, taking credit for a community he did not create and giving a face to a subculture that would rather remain anonymous."