Verizon Shakedown

[Sowhat]

My daughter called Israel not knowing that we didnt have a long distance plan in place.  By the time I called to put a plan in place, I see that $135 in calls were made at $5.17 a minute.  I know that Verizon used to allow one to backdate the date of the plan implementation, but they are giving me a very hard time now.  I also know Verizon acts like a complete %^&&$^#* when it comes to bills, but this is insane.  20% is all they will discount.  Any thoughts?

[ahecht37]

dont really have an answer for you, but recently had a lot of trouble with a Verizon bill as well. it helps to huca, some reps are nicer than others. i managed to get an $800 overcharge down to 400 as of now, i still haven't given up yet, but that 400 took me a few phone calls and one of them was 2 hrs long (1 agent) and the others were all at least 30 mins. good luck

[Dan]

EECB

[Sowhat]

Supervisor called me and agreed to knock off about $85 of the $135.

[george]

EECB

?

[ahecht37]

?

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