Author Topic: to dispute or not to dispute  (Read 6243 times)

Online gingyguy

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Re: to dispute or not to dispute
« Reply #45 on: April 15, 2018, 02:52:04 PM »
Dispute away. Once asked Reb Nechemia Goldstein (i beleive thats who it was, he was a posek that learnt in sadigur) in Yerushalayim about this kind of scenario, he did not want to pasken without hearing both sides. He did tell me as a general rule once a store accepts the credit card agreement they are bound by the terms including all the rules they have regarding disputes.
i believe  you are referring to Rav Zalman Nechemia Goldberg , who sits in sadigur. he is a renowned posek as well as a son in law of Rav Shlomo Zalman Auerbach
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Online gingyguy

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Re: to dispute or not to dispute
« Reply #46 on: April 15, 2018, 02:55:23 PM »
as a side point a local merchant once told me he hopes most people dont know that a dispute costs him money because otherwise he is not mochel them. he said very often people make a dispute for not being allowed to make a return even though the return policy is posted
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Offline David R

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Re: to dispute or not to dispute
« Reply #47 on: April 15, 2018, 03:12:41 PM »
as a side point a local merchant once told me he hopes most people dont know that a dispute costs him money because otherwise he is not mochel them. he said very often people make a dispute for not being allowed to make a return even though the return policy is posted
That could happen unintentionally. If the purchaser is trying to file a return protection claim and does not use the right terminology, the phone rep might enter it as a dispute.

Offline Tuna Baygel

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Re: to dispute or not to dispute
« Reply #48 on: April 15, 2018, 04:43:37 PM »
That could happen unintentionally. If the purchaser is trying to file a return protection claim and does not use the right terminology, the phone rep might enter it as a dispute.
I highly doubt that

Online mochjas

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Re: to dispute or not to dispute
« Reply #49 on: April 15, 2018, 04:53:35 PM »
I highly doubt that
happened when I made my wife call to file a return protection. She ended up disputing by mistake. Thank Gd it wasn't a Jewish owner

Offline Yammer

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Re: to dispute or not to dispute
« Reply #50 on: April 15, 2018, 05:00:19 PM »
That could happen unintentionally. If the purchaser is trying to file a return protection claim and does not use the right terminology, the phone rep might enter it as a dispute.
Return protection doesn't cost the store anything

Online gingyguy

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Re: to dispute or not to dispute
« Reply #51 on: April 15, 2018, 05:36:07 PM »
That could happen unintentionally. If the purchaser is trying to file a return protection claim and does not use the right terminology, the phone rep might enter it as a dispute.
the way he was telling it to me the amount of times it happens its hard to believe it was unintentional
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Online gingyguy

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Re: to dispute or not to dispute
« Reply #52 on: April 15, 2018, 05:36:47 PM »
happened when I made my wife call to file a return protection. She ended up disputing by mistake. Thank Gd it wasn't a Jewish owner
some things are just out of DW's realm ;D
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Re: to dispute or not to dispute
« Reply #53 on: April 15, 2018, 05:51:10 PM »
Most things are just out of DW's realm ;D
FTFY

Offline aygart

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Re: to dispute or not to dispute
« Reply #54 on: April 15, 2018, 06:52:10 PM »
the way he was telling it to me the amount of times it happens its hard to believe it was unintentional
Some stores have a habit of not allowing returns pr being unhelpful even when the product is defective. I have had stores refuse to help at all when a pair of shoes was coming apart after wearing for an hour.
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline tzifanya54

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Re: to dispute or not to dispute
« Reply #55 on: April 15, 2018, 09:29:52 PM »
i believe  you are referring to Rav Zalman Nechemia Goldberg , who sits in sadigur. he is a renowned posek as well as a son in law of Rav Shlomo Zalman Auerbach
Correct. That's who it was. It's been quite a few years....

Online gingyguy

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Re: to dispute or not to dispute
« Reply #56 on: April 15, 2018, 10:28:04 PM »
Correct. That's who it was. It's been quite a few years....
same here. (and it feels like even more than that) i was in the yeshiva upstairs so i had some dealings with him
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Re: to dispute or not to dispute
« Reply #57 on: April 15, 2018, 10:29:22 PM »
Some stores have a habit of not allowing returns pr being unhelpful even when the product is defective. I have had stores refuse to help at all when a pair of shoes was coming apart after wearing for an hour.
not gonna argue on that . ive had my own similiar stories
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Offline aygart

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Re: to dispute or not to dispute
« Reply #58 on: April 15, 2018, 11:25:55 PM »
not gonna argue on that . ive had my own similiar stories
Of course if someone would then dispute the charge their reaction would be
as a side point a local merchant once told me he hopes most people dont know that a dispute costs him money because otherwise he is not mochel them. he said very often people make a dispute for not being allowed to make a return even though the return policy is posted
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline yitrap

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Re: to dispute or not to dispute
« Reply #59 on: April 16, 2018, 04:01:38 AM »
I highly doubt that
I've seen many cases of Amex reps disputing instead of RP.