I applied for a BIZ GOLD under 75K bonus point promotion with 5K spending. I got approved. Before activating my card, I called AMEX to verify the bonus eligibility and they confirmed that I am eligible (since I didn't have the card in last 5 years).
Now, after spending 3K in 2 months time, they are saying, I am not eligible for the promotion since I has the card in the past.
I am pissed off and don't know what to do next. These people are outright dishonest.
Someone really need to take them to the task and teach a lesson. I am too old to pursue this.