I sent this to amex, what does his response mean? Is he hinting that im gonna get the 50k??
Hello,
I have recently moved much of my business to American Express, I have been disappointed with my personal Gold card, I have been denied the 50,000 point sign up bonus due to some fine print that I must have missed while signing up.
I would like to confirm at this time that I will receive 75,000 bonus points on my Business Gold card after meeting a spending requirement of $5000 within 3 months. I am very concerned that American express will not honor this promotion also.
Thank You.
Response (
Dear
I understand your concern with regards to the promotional offer linked to your Business Gold Rewards Card (ending in ).
Please do not worry; you are in fact eligible for the offer.
As per the offer, you can receive 75,000 Membership Rewards points after making purchases of $5,000 in the first 3 months (92 days) of Cardmembership.
I would also like to take this opportunity to remind you that the bonus points will be credited to your Membership Rewards account 6-8 weeks after you have met the purchase requirement.
I hope that I was able to address your concern successfully and to your complete satisfaction.
I also noticed that you have been a valued Cardmember since 2007. We appreciate your loyalty and it has been a privilege to serve you since then.
Sincerely,
Harminder Singh
Email Servicing Team
American Express Customer Care