its 4 weeks since I got my new Amex business gold card I apply with a offer for 75k did the spending and they keep telling me there is no record of such a offer I have the offer in front of me they told me they will send it to u superviser and now I got the latter sorry we cant give it to you nothing on the record . do I still have a chance of getting this points ? or should I close it and open it again ?