Topic Wiki

Trip Reports:
Mikeoracle, Dan, JayR, lunatic, mgoldhammer18, Markus, mtag17, sam28, stooges44 (mini), Mootkim, @Yehuda, @besttaylor, CGR


General information:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
To get a grasp of where you are, Cancun is located on the edge of Mexico that wraps around the Gulf of Mexico and separates it from the Caribbean Sea. As you can see here, Cancun is fairly close to Cuba and really not that far from Florida.


                    The greater Cancun area includes the Zona Hotelera (translation not needed) in the north, which is a strip of land separated from the mainland by a lagoon and packed with hotel after hotel in a similar fashion to Miami Beach. In this thread, when people refer to Cancun, they are usually referring to this area. A ferry ride away is the island of Isla Mujeres. Below Cancun on the map, you'll see the airport in red. The area south of Cancun is known as Riviera Maya which contains many resort areas including Playa del Carmen, and within Playa is Mayakoba. A ferry ride away is the island of Cozumel.


Cancun hotels and Kosher restaurants map.

Getting there:
From NYC, award tickets have about $30 in taxes/fees on the outbound and $50 on the return. You can fly nonstop with: (cheapest way to book)

AA - Book with BA
B6 - Book with B6
DL - Book with DL
F9
UA

Airport Lounges
Mera Lounge - Accessible with Priority Pass except between 12:30 and 16:30 (not nice lounge).
Aeromexico Lounge

Airport security / food restrictions covered in the Kosher Food section below. Wifi at Cancun Airport Business Center - Network: businesst3 Password: businesst3.


Getting around:
Some people rent cars, others seem strongly averse to car rental due to many reports of being pulled over for speeding. Those reports often conclude with being able to give the cop ~$20 to avoid the ticket.

If you plan on only staying in Zona Hotelera, you don't need to rent a car. You can stay at the top of the strip (Hyatt Ziva, IC, Aloft) and be within walking distance to Chabad and the restaurants, or you can stay further down the strip and take the convenient bus up and down for MEX12 (currently about $0.65USD); drivers happily make change, at least from small peso bills. Reports that they will also take a $1 bill but won't give change. Taxis outside the strip to Walmart or Costco shouldn't be too expensive either. To get to/from the airport, you can book a private shuttle (see below). If you plan on going outside the Zone to activities with a tour, you can usually pay extra for transportation, but if you plan on going out on your own schedule, you'll want to rent a car.

If you plan on staying in Playa del Carmen, you'll likely want to rent a car, although it's possible to avoid it by taking the express nonstop ADO Bus which runs every 30 minutes (216 Pesos) or an airport shuttle (see below) there and staying at the Grand Hyatt which is within walking distance of Chabad and the restaurants or at the Fairmont/Andaz and having Chabad deliver food to you. Same advice for activities above applies here - go with a tour and pay for transportation or go out on your own and just rent a car.

If you plan on staying in Mayakoba, you will likely need to drive back and forth to Playa del Carmen for food/davening and taxis can get pricey so you may want to consider renting a car for the 15 minute drive each way. Most restaurants deliver to the hotels in Mayakoba for a small fee if you are just interested in staying in.

There are several companies that offer private shuttles to/from the airport and your hotel that have positive DDF reviews. Best to book in advance so you can pay with a credit card. The airport arrivals area is known to be packed with pushy taxi drivers dressed very formally to trick you into using them, but stay strong and go past them to find your ride at the pickup spot. (Prices to Zona Hotelera):

Canada Transfers: $55 RT (if you choose to pay in CAD, currently you'll only pay about $50).
USA Transfers: $55 RT for 3 people; $65 RT for 7 people.
Happy Shuttle: $53 RT. No DDF reviews, but Google reviews are positive.

Car rentals can be relatively cheap, and many hotels have free parking, but liability insurance is mandatory (you should be able to use for CC for collision insurance), and they won't allow you to use your car insurance from back home, so that can jack up the price. Make sure to have your reservation quote with you as some reported that the rental agents tried raising the price in person. And remember, keep to the speed limit.


Where to stay:
Cancun
Westin Lagunamar - Cat. 6 Marriott. (low season/high season) for a studio room. Studios can be booked with points online but one-bedroom suites require PUTPAC. Seems you can get 1BR suite for 1.5K more SPG per night. Some have been able to get complimentary upgrade from studio to 1BR without difficulty, but YMMV. There is no recorded history of anyone getting upgrade from 1BR to 2BR villa, as a 2BR is really a 1BR connected to a studio (essentially 2 paying rooms, so hotel won't do that). The 1BR suite is ~1,000 SF, so almost twice the size of the studio, and has expanded kitchen, with  full-size fridge, full-size cook-top, microwave and dishwasher (but no oven). The 1BR suites have W/D (not sure about the studios). shiframeir - Best value, huge resort with lots of heated pools during winter and big slide, lots to do and good kids club.
Hyatt Zilara - 25K Hyatt (all inclusive, adults only). Lots of rave reviews in the thread.
Hyatt Ziva - 25K Hyatt (all inclusive, family friendly, 1 tower is adults only). Beautiful resort hotel+spa, excellent service, great for adults and kids, right next to Ember Grill and 5 minute walk to Chabad Vico’s Grill Kosher and Dag Dag restaurant, close to Kosher Italian Gourmet. separate water playground by kids club zone, next to ferry to Isla Mujeres, has water sports and dolphins on premises.
Very accommodating to Jews, all inclusive means it's all free: Coffee shop on premises with kosher milk delicious latte and more. Plates of cut up fresh fruit whenever you're in the mood. Fruit smoothies, and of course all kinds of alcoholic beverages. They'll bake you fresh salmon vegetables in silver foil in front of you.
Ritz Carlton - Cat. 6 Marriott.
JW Marriott - Cat. 6 Marriott. Great service, beautiful hotel, pool and beach.
Marriott - 30-40K Marriott (Cat 5).
Intercontinental Presidente - 25-30K IHG. Derived from shiframeir - Great location for Shabbos, close to Chabad, nice big lobby to chill in the afternoon, lots of first floor rooms (no steps needed), decent pools (one adults only, one family, felt a little cool might not be heated), really great service.
Aloft - Cat. 3 Marriott. shiframeir - pretty lousy though very cheap and close to Chabad and Dag Dag, pool on roof is small and not heated, rooms are interesting but a bit dingy, bathroom uses glass sliding door without much sound protection :) zow - I'm not as negative about it as shiframeir. It is very cheap, but a great location. Not a luxurious place to hangout, but if you're going to be out and about, it's good value.[/i] Cheapest option for 1 night.
Westin - 30-40K Marriott (Cat 5).. Mixed reviews, general opinion is not as nice as Lagunamar, but not a bad option. (Old will rumor to be torn down soon...)
Canopy by Hilton - 60-70K Hilton.

Playa del Carmen
Grand Hyatt - 25K Hyatt.
Hilton All Inclusive - 60-70K Hilton.
The Fives (Curio Collection) - 25-35K Hilton. Very nice rooftop pool with great views of the city and the ocean.
Hotel La Semilla - 30-40K Marriott (Cat 5).
Thompson Main House - 12K Hyatt. Right on the corner of 5th and easy walking distance to all Kosher restaurants and Chabad's. Full access to facilities at nearby Beach House too.
Thompson Beach House - 20K Hyatt. On the beach is the draw here. I would personally stay in Main house and just walk over here 5 minutes to use the beach.

Mayakoba
Fairmont - Covered in Dan's TR (top of wiki).
Andaz - 25K Hyatt.
Rosewood - Non-points hotel considered to be the most luxurious in the area.
Banyan Tree - Non-points hotel with all rooms being private villas with private pool. Many travel agents can get you an upgrade. "Chef Chaya" special hotel.

Cozumel
InterContinental Presidente - 40K IHG.
Westin - 30-40K Marriott (Cat 5).

Kosher Food/Restaurants:
WARNING: Lots of food gets confiscated at airport security. Meat, random cheeses (some make it through, some don't) and un-packaged foods are not allowed. Snacks are okay. You will be asked to push a button, if the light turns red, they will go through all your bags for food; if it turns green, you can officially go free, but there are enough reports of being pulled to the side anyway and searched for food - hypothesized due to "looking Jewish", but plenty who look Jewish have reported getting green and going free as well.

Cancun
Chabad Kosher Cancun - fleishig takeout food with a very timely delivery option run by the Rabbi Mendel Druk and family. They also offer Shabbos meals on premises for $25 a meal ($15 kids) or delivered to your hotel. There is supposedly a sit-down restaurant coming soon. Reports are that the food is really good and restaurant quality and comes with very timely delivery. Detailed review here. There is an additional menu for Yeshiva week here.
Falafel stand - located right outside Chabad and under their supervision. 
Kosher Luxus/Red Heifer - fleishig, Israeli-style restaurant under the supervision of Rav Yosef Maleh and the only real eat-in restaurant with delivery also available and a nice outdoor eating area overlooking the lagoon. People seem to either love or hate this place, very mixed reviews. You can eat Shabbos meals here or get delivery to your hotel with a hot plate. Some reviews and pics on GKRF, suggest getting apps/drinks/desserts over steaks and to always call before going to see whats available/what they ran out of. Be sure to confirm that the meat is from Mexico City and not a local supplier. (Source that this is an issue?) As of Aug 2018 they don't take AMEX - Closed as of December 2020.
Garden Beach - milchig, breakfast section of Red Heifer open 8am-2pm. - Closed as of December 2020.
Dag Dag - homey, milchig and fish restaurant, covered in Dan's TR, zow - fish and chips were very good, as was the pizza, but also has mixed reviews in taste, long wait times and randomly being closed. The owner is a little eccentric, but nice, and if you order in advance, it's not too bad. Was/Is (?) under supervision of Rabbi Mendel Druk of Chabad of Cancun. Always call before arriving making sure they're open.
Ember Grill - Meat restaurant down the block from Hyatt Ziva and across from Red Heifer. Very quick service and pretty good food.
Vico’s Grill Kosher Cancún - Meat restaurant 8 minute walk from Chabad and Hyatt Ziva. Great service and amazing delicious food. Phone/WhatsApp +52 55 1566 4127
Kosher Italian Gourmet - Milchig takeout restaurant 12 minute walk from Chabad and Hyatt Ziva. Small area (4 tables) with Outdoor seating. Great service and amazing delicious food. Phone/WhatsApp +52 55 1566 4127. *Had a horrible experience with them over winter break. Was originally told an hour to an hour 30 min for delivery. Ordered lunch at 11:40am. I was told numerous times via whatsapp that the food was 2 min away. It wasn't. Was promised it's really coming this time. It wasn't. Waited almost 3 hours when the owner "delivered" the food at 2:30pm. He asked me how much they were supposed to charge. I said you tell me. He fiddled around for a few minutes to figure out the amount and I said let me just take the food to my family since they're starving while you figure out the amount and I'll call you with my CC number. He said no, then took the food out of my hands, threw it on the floor like a crazy animal, told me that he knows my name and room number and to remember that I'm in Mexico. I'm sure the pressure of all of the winter break orders got to him, but, behaving like a maniac by throwing food on the floor and threatening me isn't going to win anyone over. Beware.* ---Closed for renovation. No expected opening date available

There are several box stores / groceries with Kosher items:
Costco - cheese (large cream cheese box "Raskas Queso Crema" is Cholov Stam, Natural and Kosher is Cholov Yisroe), hummus, salmon spread, lox, PB and J, bread (Star K), milk (both shelf stable "La La" brand, as well as Kirkland brand - not sure which Hechscher) and mantequilla/butter (OU).
Sam's Club - breads ("New York Deli and Bagel") and other essentials.
Walmart - cereal, milk, eggs, avocados, drinks and many other things you need like pans and spatulas.
Chedraui Selecto - near Chabad, has frozen bagels, cereals, tuna, one Kosher meat product and many other products.
Minimart in Westin Lagunamar - bunch of imported Kosher items (La LA milk is under KA Kosher), but sometimes runs out. They have beer at about $1/bottle.
Erupea - has 1 or 2 Kosher wines.
Soriana - many Kosher items.
Random stores - many have OU snacks from America.

Playa
Chabad of Playa del Carmen - fleishig food delivery run by Rabbi Mendel Goldberg, a DDF member, that's really good, restaurant quality. Contact them for an updated menu with more choices than listed on website. They also host Shabbos meals for free, but ask for donations (they say it costs them $40/$20 adult/kid per meal).
Alternate Chabad of Playa - (AKA bootleg, yellow flag version...) is run by Rabbi Chaim Brod and has an in-house restaurant located at Avenida 20, entre Calle 6B y Calle 8. They have a Hebrew website.
Hotel 770 - fleishig restaurant, grocery and hotel under Rabbi Chaim Brod's supervision. Calle 10 Norte Bis. - Closed as of December 2020.
Menfis - Israeli restaurant, review, under Rabbi Chaim Brod's supervision. Calle 14 Norte, Entre 5a y 10. - Closed as of December 2020.
Mas Pan - dairy restaurant serving pizza, sandwiches and paninis, under ??? supervision.
Yummy Kosher - Calle 6 Norte S/N entre 5ta Avenida y calle 10, Centro, 77710 Playa del Carmen, Q.R., Mexico - Is this place closed?
Moshe Cube - Israeli/Sfardi food - highly recommend, accepted credit card which is very convenient. Avenida Constituyentes lote 01, mz 079
Platinum Grill - Israeli food - better than most Israeli places I've tried in NYC, "Mercado de la 10", calle 6 y Av 15, Centro 77710. It's located as part of a small strip mall/shopping center.
The Green Village Eco Boutique Hotel - Calle 20 #145, between Avenida 10 and Avenida 15, Playa Del Carmen, Quintana Roo, 77720, Mexico.
Yala - Calle 10 Nte Mz 30, Centro, 77710 Playa del Carmen, Q.R., Mexico. - Closed as of December 2020.

Cozumel
Jerusalem - Nice fleshig place with good food and quick service, under Chabad of Cozumel - R. David Caplin and R. Shalom Peleg (yellow flag). Calle 10 North and Av. and General Rafeal, second floor.
Cafe Rimon - milchig restaurant also under Chabad of Cozumel (yellow flag). Calle 4 North and Av. and General Rafeal.
Chocolatte - milchig cafe under ???.
Falafel Sombrero - falafel place under Chabad of Cozumel (yellow flag).

Isla Mujeres
Cafe Maya - [Currently closed for renovations] milchig restaurant, under some Chabad (R Druk of Cancun vouches apparently), cash only, but bring pesos as it's much cheaper here than USD. Food is excellent and prices here are very reasonable, so long as you pay in pesos. Family of 5 can feast on paninis, pasta and pizza, with soft drinks/coffees, easily under $50USD. Pictures of store and food (scroll down). Directions: two blocks straight ahead (5 min walk) when you exit the ferry terminal (Calle Bravo?), then make a left when you hit the end (on Av Guerrero) go another block, and it's a few stores down the next block on the left side. Reviews on yelp, TripAdvisor.
Chabad downstairs - falafel and pizza
Chabad upstairs - meat restaurant

Hechsherim: (Beneath each logo is the site that recommends them.)
   
CRC                    CRC & KosherQuest
   
KosherQuest & Chabad of Cancun          KosherQuest

Chabad of Cancun             

KosherQuest & Chabad of Cancun

Via email to @Yehuda, Rabbi Eidlitz from KosherQuest recommended Rabbi Mendel Druk of Chabad of Cancun.

Shabbos and Minyanim:
Chabad - has Minyanim during busy seasons, but check with them to confirm (they are really great, give a nice donation!). They also offer meals, see Kosher section.
Kosher Luxus / Red Heifer - offers meals, see Kosher section, and may have Minyanim, check with them.
Westin Lagunamar - check with the Chabad Rabbi whether there has been a Minyan recently, but enough Jews have timeshares at Lagunamar and come for winter break that they seem to have a Minyan during winter break outside by the BBQs (Fuego) all the way on the south of the hotel (by the last pool to the right coming out of lobby towards fountains).


Activities:
Ferry to Isla Mujeres - small island off the coast near Cancun, rent a golf cart to go around the island - can get carts by walking left or right for a few minutes after you exit the port and get a decent rate; shiframeir got 2 fast carts for afternoon for $70 total (1 for $35) going left (right has mixed reviews on speed), get some Kosher food, visit Garaffon Reef Park, Turtle Farm, Playa Norte, Dolphin Discovery, Shark Beach.
Xplor - 5 activity course / theme park of swimming and kayaking in a cave, jeeping in the jungle, ziplining high in the air over trees, and ziplining on a hammock into water; highly recommend, night version is cheaper and offers ziplining through ring of fire. Can save money by booking online a couple of weeks in advance.
Xel Ha - theme park (for older kids and adults)
Xcaret - theme park, one reviewer spoke to people that went who said it was waste of time & very costly.
Boka del Puma - theme park, cheaper option to Xplor.
Selvatica - ziplining and biking, Alma's LDS tour includes this and Mayan ruins.
Emotions Jungle Night - another theme park.
Jungle Tour - motor boat tour through lagoon to an area where you snorkel, recommended.
Mayan Ruins - Chichen Itza - most famous, Tulum, Coba - only one you can still climb.
Cenotes - natural pools/caves to go swimming in; Ik Kil - near Chichen Itza, Sistema dos Ojos.
BOB - Breathing Observation Bubble, underwater scuba-like contraption, highly recommended.
Ferry to Cozumel - larger island off the coast of Playa del Carmen, with an Intercontinental and Kosher food.
La Isla Mall - has an aquarium, dolphin show and Haagen Dazs.
Mayakoba Lagoon - boat tour and biking, hotels in Mayakoba provide this.
Swim with Whale Sharks - June, July and August, one company with high review is Whale Shark Daddy.
Cancun Underwater Museum
Zoo Crococun
5th Avenue in Playa del Carmen - shopping street.
Wet and Wild
Scuba Diving - one company with a high review is Squalodivers.
Hummer Tours - fun way to see more of Mexico.
Isla Contoy - small island north of Isla Mujeres.
Secret Beach/Pool - found by Suave, location here.


Random:
Electricity - US plugs and voltage
« Last edited by cgr on January 29, 2024, 09:19:49 PM »

Author Topic: Cancun, Mexico Master Thread  (Read 1073087 times)

Offline lunatic

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2009
  • Posts: 4459
  • Total likes: 29
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1300 on: January 22, 2016, 11:52:19 AM »
They let me through with cheese also, but he told me that  it wasnt really allowed because it didn't have a usda seal on it. All it took to bribe him was a bar of rosemary chocolate
Lol.  They took away my unsealed cheese

Offline zow

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2944
  • Total likes: 135
  • DansDeals.com Hat Tips 11
  • Gender: Male
    • View Profile
  • Location: LAX
Re: Cancun, Mexico Master Thread
« Reply #1301 on: January 22, 2016, 02:46:54 PM »
and we came even earlier due to some United cust service oopsies (but happy to be at the high class aloft right now in a $200 room for 4k points (just kidding, pretty cheapy place as i knew from last time, but clean enough to sleep before going to real resorts, and at least they give u 2 big bottles of water). as noted by others, if you look jewish/have a big family, CUSTOMS WILL STOP YOU AND CHECK even if you get a green (i actually heard the guy say Kosher when he looked at me and told me to come with him anyway after the green, i had a big yarmulke on). I knew and didnt bring anything but had a leftover tuna sandwich and they made me write my name down and threw it away. DONT bring expensive meals or chicken/beef, too dangerous.
Actually happy they stopped me b/c i saw some families whisk by while the main guy spent time going through all 3 of my big bags plus a bunch of carry-ons, while i chuckled along. I would sue for discrimination, but if even El Chapo cant get a fair shake here, i can't expect much :).

Glad you made it! And thanks for the heads up about what not to bring. We'll be staying at Aloft for our first night, too, so glad it sounds at least bearable.   Enjoy your Cancun Shabbos (first of two, right?) and looking forward to hearing more...maybe info on the IC.

Offline shiframeir

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2012
  • Posts: 1773
  • Total likes: 147
  • DansDeals.com Hat Tips 7
    • View Profile
  • Programs: spg gold. nothing else. sigh.
Re: Cancun, Mexico Master Thread
« Reply #1302 on: January 23, 2016, 08:26:20 PM »
Glad you made it! And thanks for the heads up about what not to bring. We'll be staying at Aloft for our first night, too, so glad it sounds at least bearable.   Enjoy your Cancun Shabbos (first of two, right?) and looking forward to hearing more...maybe info on the IC.
Just had a beautiful shabbos with Chabad meals and staying at the Intercontinental Presidente, really a great place for a pesach program or something. nice big lobby to chill in the afternoon, and lots of first floor rooms (no steps needed). decent pools (one adults only one family, felt a lil cool not sure if heated). really great service.

Offline DG613

  • DansDeals Copper Elite
  • *
  • Join Date: Dec 2015
  • Posts: 24
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Cleveland
Re: Cancun, Mexico Master Thread
« Reply #1303 on: January 26, 2016, 01:59:21 PM »
My family just got back from Cancun yesterday. The info in the wiki from this thread was SO helpful! Especially helped us deal with our Kosher food requirements. Dag Dag did not end up opening on 1/13. Should be sometime this week according to the person I spoke with.

We got lucky with customs -- brought it Costco packs of cheese, bread, and tuna fish. Deeper inspection of luggage seemed like 50/50 odds in Mexico, those who get the green light just go through (which we got) and others with the red light need inspection.

We stayed at the Emporio on the hotel zone. They have full kitchen suites that slept all 6 of us relatively easily for $172 per night. A few miles away from the Chabad, but worth it if you have a large family and not enough points to get all the free rooms that I see people here getting (I'll get there!). Public transportation was easy and cheap. I learned my lesson with cash -- should have brought over a lot more with us to turn into Pesos. Using the ATM machines there was expensive and the fraud alerts were a huge pain to deal with. I just couldn't figure out how to dial the US from my Verizon cell phone to call my bank while I was there. Thank goodness for Google Hangouts Dialer. Also, bring a lot of US 1 dollar bills with you. Good for tips.

Verizon TravelPass helped a lot too. You really need a phone there to help get around if you have never been there. Used it all the time for Google Maps and Google translate (download the Spanish language pack for offline use before you go). If you have an Android phone make sure you keep allowing roaming data. Sometime the phone reverted back to restricting it and I thought I just didn't have data reception.

Also went to Isla Mujeres. Not a whole lot to do with kids but super fun non-the-less. Just driving around exploring areas off the beaten path with the golf cart and eating at Cafe Maya made the trip worth every minute. We could have spent a whole extra day there just letting the kids explore the rocks/tide pools on the beach. Big tip for Cafe Maya -- bring Pesos! The Pesos exchange rate was $1 to 17 Pesos. If you wanted to pay for your meal with USA dollars they wanted $1:13. No credit cards didn't help. Saw plenty of people come in and turn right around when they saw that exchange rate in the restaurant -- they went to go get Pesos.

Anyway, I'm new to posting around here but wanted to share our experience with you. Thank all of you for your tips and tricks!

Offline shiframeir

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2012
  • Posts: 1773
  • Total likes: 147
  • DansDeals.com Hat Tips 7
    • View Profile
  • Programs: spg gold. nothing else. sigh.
Re: Cancun, Mexico Master Thread
« Reply #1304 on: January 26, 2016, 04:26:29 PM »
My family just got back from Cancun yesterday. The info in the wiki from this thread was SO helpful! Especially helped us deal with our Kosher food requirements. Dag Dag did not end up opening on 1/13. Should be sometime this week according to the person I spoke with.

We got lucky with customs -- brought it Costco packs of cheese, bread, and tuna fish. Deeper inspection of luggage seemed like 50/50 odds in Mexico, those who get the green light just go through (which we got) and others with the red light need inspection.

We stayed at the Emporio on the hotel zone. They have full kitchen suites that slept all 6 of us relatively easily for $172 per night. A few miles away from the Chabad, but worth it if you have a large family and not enough points to get all the free rooms that I see people here getting (I'll get there!). Public transportation was easy and cheap. I learned my lesson with cash -- should have brought over a lot more with us to turn into Pesos. Using the ATM machines there was expensive and the fraud alerts were a huge pain to deal with. I just couldn't figure out how to dial the US from my Verizon cell phone to call my bank while I was there. Thank goodness for Google Hangouts Dialer. Also, bring a lot of US 1 dollar bills with you. Good for tips.

Verizon TravelPass helped a lot too. You really need a phone there to help get around if you have never been there. Used it all the time for Google Maps and Google translate (download the Spanish language pack for offline use before you go). If you have an Android phone make sure you keep allowing roaming data. Sometime the phone reverted back to restricting it and I thought I just didn't have data reception.

Also went to Isla Mujeres. Not a whole lot to do with kids but super fun non-the-less. Just driving around exploring areas off the beaten path with the golf cart and eating at Cafe Maya made the trip worth every minute. We could have spent a whole extra day there just letting the kids explore the rocks/tide pools on the beach. Big tip for Cafe Maya -- bring Pesos! The Pesos exchange rate was $1 to 17 Pesos. If you wanted to pay for your meal with USA dollars they wanted $1:13. No credit cards didn't help. Saw plenty of people come in and turn right around when they saw that exchange rate in the restaurant -- they went to go get Pesos.

Anyway, I'm new to posting around here but wanted to share our experience with you. Thank all of you for your tips and tricks!
Shkoyach and thanks for your tips!! hoping to double dip at Cafe Maya later in the week for breakfast and lunch! seems from yelp they are closed Wednesday Thursday, is that true? can anyone confirm (unfortunately no working number)...

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1519
  • Total likes: 60
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1305 on: January 26, 2016, 05:38:20 PM »
Unlike other Ziva/Zilara properties where the DSU category of "suites" is  not even to a real suite, I learned that the DSU at the Ziva Cancun is to a "Pyramid Suite" ("bi-level 1,316 sq ft with a King bed"). For a five night stay in May on their 50% off + 5th night free promotion, the total is $267/$333 per night (one adult/two adults) AAA rates were just a few dollars higher ($270/$337) per night if you're not planning on staying five nights or want to use award nights for some of the nights (and hope they let you stay in the same suite for the whole stay). Just figured this would be useful to folks here traveling with kids and wanting some room to spread out. I haven't been able to find any pictures of the Pyramid Suite yet.

Offline zow

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2944
  • Total likes: 135
  • DansDeals.com Hat Tips 11
  • Gender: Male
    • View Profile
  • Location: LAX
Re: Cancun, Mexico Master Thread
« Reply #1306 on: January 26, 2016, 06:14:50 PM »
My family just got back from Cancun yesterday.

Anyway, I'm new to posting around here but wanted to share our experience with you. Thank all of you for your tips and tricks!
As Shiframeir said, Shakoyach, and welcome! Great advice about bringing cash, having pesos, phone/data, Isla M. Looking forward to your next TR!

Offline Ask5599

  • Dansdeals Silver Elite
  • **
  • Join Date: May 2013
  • Posts: 91
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Nj
Re: Cancun, Mexico Master Thread
« Reply #1307 on: January 26, 2016, 06:34:22 PM »
Where is the best place to get pesos for the best rate

Offline MrPrime1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 188
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1308 on: January 26, 2016, 07:12:34 PM »
Got back from ziva yesterday. Was very impressed with the place. Highly recommend.

Offline Danfan27

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2014
  • Posts: 256
  • Total likes: 40
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1309 on: January 26, 2016, 08:20:50 PM »
Got back from ziva yesterday. Was very impressed with the place. Highly recommend.

Are the dolphins there yet?

Offline Tzadik Nistar

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2011
  • Posts: 1006
  • Total likes: 16
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1310 on: January 26, 2016, 08:55:41 PM »
Unlike other Ziva/Zilara properties where the DSU category of "suites" is  not even to a real suite, I learned that the DSU at the Ziva Cancun is to a "Pyramid Suite" ("bi-level 1,316 sq ft with a King bed"). For a five night stay in May on their 50% off + 5th night free promotion, the total is $267/$333 per night (one adult/two adults) AAA rates were just a few dollars higher ($270/$337) per night if you're not planning on staying five nights or want to use award nights for some of the nights (and hope they let you stay in the same suite for the whole stay). Just figured this would be useful to folks here traveling with kids and wanting some room to spread out. I haven't been able to find any pictures of the Pyramid Suite yet.
If you are booking with kids the price will go up alot as it's all inclusive hotel

Offline MrPrime1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 188
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1311 on: January 26, 2016, 09:19:38 PM »
Are the dolphins there yet?
Not yet. Some employees said maybe next month

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1519
  • Total likes: 60
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1312 on: January 27, 2016, 12:31:01 AM »
If you are booking with kids the price will go up alot as it's all inclusive hotel
except our kids are under three and therefore free, but I take your point for families with older children.

Offline zow

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2944
  • Total likes: 135
  • DansDeals.com Hat Tips 11
  • Gender: Male
    • View Profile
  • Location: LAX
Re: Cancun, Mexico Master Thread
« Reply #1313 on: January 27, 2016, 01:02:01 AM »
except our kids are under three and therefore free, but I take your point for families with older children.
Small children, small problems. Big children.... ::)

Offline MrPrime1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 188
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1314 on: January 27, 2016, 08:01:19 AM »
One thing that really annoyed me is that they wouldn't let me 2 year old in the kids club. They said ages are 4-12. There wasn't one kid in the club, they wanted me to pay for a private sitter if I wanted to leave him there. I said that I would obviously stay with him but they said parents aren't allowed. I found that odd

Offline chulent613

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2012
  • Posts: 374
  • Total likes: 26
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1315 on: January 27, 2016, 10:32:27 AM »
What are the options for shabbos food in the westin?
I booked in the aloft as its near chabad but based on the reviews I'd like to change to the The Westin Lagunama.

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1519
  • Total likes: 60
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1316 on: January 27, 2016, 10:47:02 AM »
One thing that really annoyed me is that they wouldn't let me 2 year old in the kids club. They said ages are 4-12. There wasn't one kid in the club, they wanted me to pay for a private sitter if I wanted to leave him there. I said that I would obviously stay with him but they said parents aren't allowed. I found that odd
Ouch... The other Camp Hyatts I've been to (Andaz Papagayo, GH Kauai, HR Indian Wells) have all allowed us to bring our kids in (as long as we stay with them). Is the kids club actually a large place with lots of activities, or just a babysitting room? Did you catch what babysitting charges are?

Offline MrPrime1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 188
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1317 on: January 27, 2016, 10:52:34 AM »
Ouch... The other Camp Hyatts I've been to (Andaz Papagayo, GH Kauai, HR Indian Wells) have all allowed us to bring our kids in (as long as we stay with them). Is the kids club actually a large place with lots of activities, or just a babysitting room? Did you catch what babysitting charges are?
Its a nice sized room with a bunch of activities and toys but what was really nice was the mini Waterpark for the kids with some slides. I think you can find some pics on TripAdvisor.
Sorry, didn't get a price for the babysitting charge. Once they said I couldn't stay I wasn't interested. Didn't want to leave him with a stranger

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1519
  • Total likes: 60
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1318 on: January 27, 2016, 11:04:23 AM »
Its a nice sized room with a bunch of activities and toys but what was really nice was the mini Waterpark for the kids with some slides. I think you can find some pics on TripAdvisor.
Sorry, didn't get a price for the babysitting charge. Once they said I couldn't stay I wasn't interested. Didn't want to leave him with a stranger
Thanks for the info! Is the mini waterpark accessible to parents with children also or just to 4-12yo/ younger children with hotel babysitting?

Offline MrPrime1

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2015
  • Posts: 188
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Cancun, Mexico Master Thread
« Reply #1319 on: January 27, 2016, 11:06:21 AM »
Thanks for the info! Is the mini waterpark accessible to parents with children also or just to 4-12yo/ younger children with hotel babysitting?
No problem. From what I understand no parents are allowed in at all, including the water slides