Author Topic: Hotel Compensation Master Thread  (Read 98372 times)

Offline DoGo

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Re: Hotel Compensation Master Thread
« Reply #105 on: March 01, 2013, 02:48:09 PM »
thanx for advise

Offline sky121

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Re: Hotel Compensation Master Thread
« Reply #106 on: March 01, 2013, 02:49:27 PM »
"Not all who wander are lost"

Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #107 on: March 02, 2013, 09:59:19 PM »
Park Plaza Tel Aviv
Half of the bottom of our baby's crib fell out, she slid down, and her head go stuck btw the wooden bars and the mattress. This obviously kept e/o up for a while.
The first cs rep in the morning said there was nothing she could do besides apologize, and that the gm wasn't in. Later in the day, my m-i-l said it was unacceptable, and they finally didn't charge her for the room, which was $220 (which would have gained me 17k points). She also made my m-i-l sign a legal waiver that she waived all legal rights!!

I wasn't there w/ them, but I called up Carlson, explained what happened, and we'll see where this goes from here.

Thoughts? The waiver thing was very weird.

MADE her sign? No such thing.

Bad move if you have even have the remotest inkling to sue.
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Offline mmermss

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Re: Hotel Compensation Master Thread
« Reply #108 on: March 02, 2013, 10:08:28 PM »
MADE her sign? No such thing.
In Israel...you never know.
It's not about the quantity of your posts.  It's about the quality.

Offline Drago

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Re: Hotel Compensation Master Thread
« Reply #109 on: March 03, 2013, 03:38:57 AM »
MADE her sign? No such thing.

Bad move if you have even have the remotest inkling to sue.
No inkling to sue, but if we do, can you do it for us for a 10% cut?

They didn't "make her", but you need to understand that they weren't willing to give anything unless she signed  it, and since she felt that it was wrong what had happened, she wanted to make sure that she got s/t.

Either way, my wife and I didn't sign it, so...  :)

I've been in touch with CCarlson about it, and so far I've been impressed w/ their cs.

Offline Jkhein

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Re: Hotel Compensation Master Thread
« Reply #110 on: March 03, 2013, 04:01:12 AM »
MADE her sign? No such thing.

Bad move if you have even have the remotest inkling to sue.
why? they didn't beat her to sign anything, they offered her to accept some kind of compensation if she waives her rights to sue, and accepts this as a final compensation to settle this case.

Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #111 on: March 03, 2013, 10:33:20 AM »
why? they didn't beat her to sign anything, they offered her to accept some kind of compensation if she waives her rights to sue, and accepts this as a final compensation to settle this case.

I'm not sure you understood my post.

Unless, perhaps, i'm not understanding yours.
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Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #112 on: March 03, 2013, 10:35:06 AM »
No inkling to sue, but if we do, can you do it for us for a 10% cut?

They didn't "make her", but you need to understand that they weren't willing to give anything unless she signed  it, and since she felt that it was wrong what had happened, she wanted to make sure that she got s/t.

That's fine -- if she was and is happy with that, that's all that matters.
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Offline Jkhein

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Re: Hotel Compensation Master Thread
« Reply #113 on: March 03, 2013, 11:28:58 AM »
I'm not sure you understood my post.

Unless, perhaps, i'm not understanding yours.
+1

Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #114 on: March 03, 2013, 01:44:31 PM »
+1

Do explain.

But, before, I'll explain my post in an effort to save you time.

I stated that it was a bad move to sign a legal waiver "if you have even have the remotest inkling to sue."

You responded:

why? they didn't beat her to sign anything, they offered her to accept some kind of compensation if she waives her rights to sue, and accepts this as a final compensation to settle this case.

In other words, your response states/implies that it's not a bad move to sign a legal waiver because (i) they didn't beat her to get the waiver, and (ii) because they offered her some compensation.

Now, if you could kindly explain how (i) not being beat and (ii) receiving compensation, addresses my point--that signing a waiver very likely impedes the possibility of bringing successful suit--I'd be much obliged.
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Offline Jkhein

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Re: Hotel Compensation Master Thread
« Reply #115 on: March 03, 2013, 02:42:10 PM »
Do explain.
Ok. Hopefully all will be understood.
i) you asked:

MADE her sign? No such thing.
ii) I answered, they didn't MAKE her sign by force, they made an offer to her, if she waives her right to sue, and she did.
why? [IS THERE NO SUCH THING] they didn't beat her to sign anything, they offered her to accept some kind of compensation if she waives her rights to sue, and accepts this as a final compensation to settle this case.
iii) are we on one page now?

Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #116 on: March 03, 2013, 02:59:14 PM »
For the sake of not wasting any more time, I'll say yes :)
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Offline aryeh1

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Re: Hotel Compensation Master Thread
« Reply #117 on: March 21, 2013, 10:25:13 AM »
ty
small thing, but didnt have hot water in shower at hilton newark about 2 months ago (hey i had to go upstairs make my clothing chlorine e) , i called and left msg by manager no results.. worth pursuing?
same by me at a marriott 2 nights ago, no hot water & no phone service.I told the front desk when checking out, all they said is sorry

Offline sky121

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Re: Hotel Compensation Master Thread
« Reply #118 on: March 21, 2013, 10:26:10 AM »
same by me at a marriott 2 nights ago, no hot water & no phone service.I told the front desk when checking out, all they said is sorry

Did you ask to speak to a manager?
"Not all who wander are lost"

Offline aryeh1

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Re: Hotel Compensation Master Thread
« Reply #119 on: March 21, 2013, 10:30:42 AM »
Did you ask to speak to a manager?

I was in a huge rush to leave, so I didnt have time.
Also I paid with points if that matters