Author Topic: Hotel Compensation Master Thread  (Read 100291 times)

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3858
  • Total likes: 10
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Hotel Compensation Master Thread
« Reply #15 on: March 04, 2012, 08:26:09 AM »
Hotel: Radisson (freehold)
Year of incident: 2011
Status at time of incident: n/a
Incident:bad shower pressure
Compensation: 10% of bill came off
 

Offline WhyAich

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 2594
  • Total likes: 1
  • DansDeals.com Hat Tips 6
    • View Profile
Hotel Compensation Master Thread
« Reply #16 on: March 04, 2012, 08:34:35 AM »
Hotel: sheraton st. Louis
Year of incident: 2009
Status at time of incident: None
Incident: tried checking in at 1 am, informed no rooms and they would transfer us to nearby Hilton. Waited for the bus for 1 hr. finally manager said shell drive us in her car.
Drove us to Hilton.at first they said  No rooms. Finally they located one. We went upstairs and there were no beds. It was a conference room with couches. I was really upset. 2:30 am. Went downstairs. Gave us another room. Checked in went up to room and purple sleeping in bed jump up freaked out (if it was you I walked into , let me know what type of comp. you got :) ) finally located a room. 3:30 am
Compensation: 25k starwood points + $25 borders gift card (don't ask my why they gave that) + credit for my room that night
For great Airfare deals - PLEASE contact me via PM or email: whyaich@gmail.com

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 53612
  • Total likes: 2416
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: Hotel Compensation Master Thread
« Reply #17 on: March 04, 2012, 12:14:42 PM »
 :o :o :o
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1452
  • Total likes: 41
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Hotel Compensation Master Thread
« Reply #18 on: March 04, 2012, 10:04:37 PM »
Hotel: Grand Hyatt Kauai
Year of incident: 2010
Status at time of incident: Diamond
Incident:Hotel oversold for first night of our 6 night stay
Compensation: Manager called us in NY one night before arrival and asked if he could move us to the nearby boutique hotel Koa Kea for the first night of our FFN award stay. The free night was refunded back to my account and we received a $300 resort credit which we used to book Blue Helicopter tours.

Offline Shmelly

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2011
  • Posts: 1431
  • Total likes: 1
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Hotel Compensation Master Thread
« Reply #19 on: May 20, 2012, 12:26:11 AM »
Grr wish I'd seen this earlier. In January I stayed at a Sheraton and there was no safe in the room. My wife hid her iPod in  a drawer because of this. A few hours after leaving the hotel she realized she had left it behind. We called the hotel but of course no one had found it. Do you think there's even a point in complaining now 4 months later?
You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. - Dr. Seuss

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11391
  • Total likes: 124
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Re: Hotel Compensation Master Thread
« Reply #20 on: May 20, 2012, 12:28:10 AM »
Grr wish I'd seen this earlier. In January I stayed at a Sheraton and there was no safe in the room. My wife hid her iPod in  a drawer because of this. A few hours after leaving the hotel she realized she had left it behind. We called the hotel but of course no one had found it. Do you think there's even a point in complaining now 4 months later?

Hmm.. 4 months is a while but I suppose you could try. Did you ask for a safe?
"Not all who wander are lost"

Offline moto

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jan 2012
  • Posts: 949
  • Total likes: 2
  • DansDeals.com Hat Tips 5
    • View Profile
Starwood Complaint Master Thread
« Reply #21 on: May 20, 2012, 07:41:39 AM »
Here is a thread to post whenever you had a bad experience in a starwood hotel and you called starwood and they gave you. Money back. Or points you post here all your complaints you had and how many points you
Got so. Other people know what to say

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3858
  • Total likes: 10
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Starwood Complaint Master Thread
« Reply #22 on: May 20, 2012, 08:16:47 AM »
i called and told them i got married, so they made me gold for 18 months

Offline Hudi

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Mar 2011
  • Posts: 504
  • Total likes: 4
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Starwood Complaint Master Thread
« Reply #23 on: May 20, 2012, 09:38:42 AM »
After a horrible one night experience at the Sheraton Princess in HNL I sent an email to management and got 2500 points.

Offline SPGDUDE

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2012
  • Posts: 1094
  • Total likes: 24
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Hotel Compensation Master Thread
« Reply #24 on: August 07, 2012, 10:03:30 AM »
so what kind of compensation should i ask for?? i'm by a starwood hotel for 3 nights and they already had two sep blackouts. two days appart!!!

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11391
  • Total likes: 124
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Re: Hotel Compensation Master Thread
« Reply #25 on: August 07, 2012, 10:09:08 AM »
so what kind of compensation should i ask for?? i'm by a starwood hotel for 3 nights and they already had two sep blackouts. two days appart!!!

How long were the blackouts?
"Not all who wander are lost"

Offline SPGDUDE

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2012
  • Posts: 1094
  • Total likes: 24
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Hotel Compensation Master Thread
« Reply #26 on: August 07, 2012, 10:19:07 AM »
the first about 4 hours. the put us up at a local hotel.
2nd about 2 hours

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11391
  • Total likes: 124
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Re: Hotel Compensation Master Thread
« Reply #27 on: August 07, 2012, 10:26:13 AM »
the first about 4 hours. the put us up at a local hotel.
2nd about 2 hours

Ask for compensation. See what they offer? You have status?
"Not all who wander are lost"

Offline SPGDUDE

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2012
  • Posts: 1094
  • Total likes: 24
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Hotel Compensation Master Thread
« Reply #28 on: August 07, 2012, 10:34:00 AM »
vip

Offline JEWDA

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2011
  • Posts: 3660
  • Total likes: 2
  • DansDeals.com Hat Tips 75
    • View Profile
  • Programs: Dansdeals PRESIDENTIAL Platinum Elite, SPG Gold, Hyatt Diamond, HHonors Gold, Avis Presidents Club, King Fisher Silver, Hertz #1 Club President Circle Gold, SIXT Platinum, PC Platinum Elite
Re: Hotel Compensation Master Thread
« Reply #29 on: August 07, 2012, 12:05:32 PM »
Your Ad Can Be Here! PM For Lowest Rates.