Author Topic: Hotel Compensation Master Thread  (Read 98653 times)

Offline sky121

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Re: Hotel Compensation Master Thread
« Reply #240 on: February 24, 2014, 07:15:58 PM »
Wow!

Do 20K points warrant a wow?
These are Hilton points we're talking about.
"Not all who wander are lost"

Offline HP58

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Re: Hotel Compensation Master Thread
« Reply #241 on: February 24, 2014, 07:21:38 PM »
Do 20K points warrant a wow?
These are Hilton points we're talking about.
True, but I thought 2 free nights for no pool is pretty good...

Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #242 on: February 24, 2014, 07:52:12 PM »
True, but I thought 2 free nights for no pool is pretty good...

Four nights (or 1 at specific that hotel), but whose counting? :)
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Offline HP58

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Re: Hotel Compensation Master Thread
« Reply #243 on: February 24, 2014, 09:13:29 PM »
Four nights (or 1 at specific that hotel), but whose counting? :)
There are Hiltons for only 5k/night?!

Offline AJK

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Re: Hotel Compensation Master Thread
« Reply #244 on: February 25, 2014, 07:06:16 PM »
Can you believe it!?!?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline SPLP

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Re: Hotel Compensation Master Thread
« Reply #245 on: February 26, 2014, 11:04:50 AM »
Hotel: Hilton
Year of incident: Feb 2014
Status at time of incident: Gold
Incident: latch on door broken no chair in room -- gave 2 room upgrade -- in this  new room maid did not close door after cleaning room and no automatic closure on door   , air con worked in one room only
Compensation gave $200 credit for dinner and 80k ( one nite ) -- received a survey in e/m -- told the story --they said would hear back in 72 hours (I was not looking for anything more  as I thought hotel handled well )  called 7 days later to ask why no reply --gave me one free night any Hilton because they did not get back to me in stated time

Offline EJB

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Re: Hotel Compensation Master Thread
« Reply #246 on: March 02, 2014, 11:38:34 AM »
Just checked in to a hilton (gold) w a standard room reservation and found they gave me a 2br suite. With a welcome letter addressed to someone else. Should I wait it out (and possibly get compensation or a better room if we have an issue) and assume that person was a no show?  ???
« Last Edit: March 02, 2014, 02:15:34 PM by EJB »

Offline 12HRS

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Re: Hotel Compensation Master Thread
« Reply #247 on: March 02, 2014, 01:51:59 PM »
Just checked in to a hilton (gold) w a standard room reservation and found they gave me a 2br suite. With a welcome letter addressed to someone else. Should I wait it out (and possibly get compensation or a better room if we have an issue) or assume that person was a no show?  ???

Im confused. Both your options involve staying in the room until someone theoretically shows up?

Offline EJB

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Re: Hotel Compensation Master Thread
« Reply #248 on: March 02, 2014, 02:15:08 PM »
*and.

Offline 12HRS

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Re: Hotel Compensation Master Thread
« Reply #249 on: March 02, 2014, 02:22:20 PM »

Offline dealfinder85

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Re: Hotel Compensation Master Thread
« Reply #250 on: March 04, 2014, 10:21:40 AM »
Just checked in to a hilton (gold) w a standard room reservation and found they gave me a 2br suite. With a welcome letter addressed to someone else. Should I wait it out (and possibly get compensation or a better room if we have an issue) and assume that person was a no show?  ???
they accidentally gave you a suite and you are talking about figuring out a way to get compensation for this?
some of you guys are really ridiculous

Offline mr. perfect

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Re: Hotel Compensation Master Thread
« Reply #251 on: March 05, 2014, 06:13:43 AM »
Wow I just had the worst shower of my life in westin at lax booked with starwoods !    How do I get some compensation?
be smart and don't mess things up please

Offline chucksterace

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Re: Hotel Compensation Master Thread
« Reply #252 on: March 05, 2014, 06:46:26 AM »
Wow I just had the worst shower of my life in westin at lax booked with starwoods !    How do I get some compensation?

LOL.. How was it the worst shower of your life??

Its the first time I heard that one.....
You may not hold me responsible or liable for any actions taken that was recommended from my account or username.

Offline mr. perfect

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Re: Hotel Compensation Master Thread
« Reply #253 on: March 05, 2014, 12:00:50 PM »
In prison the pressure is better !
be smart and don't mess things up please

Offline HP58

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Re: Hotel Compensation Master Thread
« Reply #254 on: March 05, 2014, 09:09:35 PM »
Wow I just had the worst shower of my life in westin at lax booked with starwoods !    How do I get some compensation?
How about starting with PUTPAC?