Author Topic: The New United.com: Everything Looks Good! (Read 14346 times)

SuperFlyer · « **Reply #40 on:** March 05, 2012, 08:18:42 AM »

I used to have problems with UT to british CO accounts, thats solved now.

SuperFlyer · « **Reply #41 on:** March 05, 2012, 08:19:01 AM »

on the phone with them now, wow are they mixed up....

eliteflyer · « **Reply #42 on:** March 05, 2012, 09:19:47 AM »

Glad I printed out and saved a PDF of my card yesterday. Now the page says:
"Option to print membership card is temporarily unavailable
We have temporarily disabled the ability to print a membership card as we finalize our system migration
If you have elite status in 2012, rest assured that you should receive your elite card and credentials this week, if you haven't already."

aaa · « **Reply #43 on:** March 05, 2012, 10:46:26 AM »

Quote from: eliteflyer on March 05, 2012, 09:19:47 AM

Glad I printed out and saved a PDF of my card yesterday. Now the page says:
"Option to print membership card is temporarily unavailable
We have temporarily disabled the ability to print a membership card as we finalize our system migration
If you have elite status in 2012, rest assured that you should receive your elite card and credentials this week, if you haven't already."

Same here, but i wonder if having the card without having the actual sttus can do anything?

Dan · « **Reply #44 on:** March 05, 2012, 10:47:06 AM »

Matching.

Shmelly · « **Reply #45 on:** March 05, 2012, 11:22:46 AM »

Am I no longer able to link my CO and UA?

sawlw · « **Reply #46 on:** March 05, 2012, 05:18:04 PM »

Quote from: eliteflyer on March 03, 2012, 09:16:56 PM

Happy with the new site. I was a platinum elite member last year and expected my status to expire tonight. However, when going to the option to reprint my mileage-plus card, it shows the expiration for my Premier Platinum status as 1/31/2013. has this happened to anyone else?

Obviously, I'm printing out the card tonight to use for any status matches later this year. Has anyone else had a different or similar experience?

Better q. I just did a status match/trial and its showing gold till 2013!! Sure hope it stays, it'll save me a short mileage run (I'm short 300 miles)

Dan · « **Reply #47 on:** March 05, 2012, 05:37:19 PM »

Just got my 2012 Platinum package and I've gotta hand it to UA, the packaging, the card, and the luggage tags all look great!
It also came with 5 drink coupons.

All in all, significant improvements over the old CO and UA credentials.

njmacman · « **Reply #48 on:** March 05, 2012, 06:13:48 PM »

I agree. However, luckily we printed our new cards online yesterday (good until 2013), they have since removed them.

JEWDA · « **Reply #49 on:** March 05, 2012, 06:36:43 PM »

Anyone have luck in speaking to United CSR since sat.?

eliteflyer · « **Reply #50 on:** March 05, 2012, 08:41:44 PM »

Now the heading on the My Account Page reads:

"Please note that if your 2012 Premier status is lower than your 2011 status, your 2012 status may not be reflected on your account until later this week as we finalize our account migration."

lybbtthl · « **Reply #51 on:** March 05, 2012, 10:03:56 PM »

Quote from: jewda on March 05, 2012, 06:36:43 PM

Anyone have luck in speaking to United CSR since sat.?

Actually, yes, despite being told by the automated voice about the long hold times, I was answered in 5 minutes on 2 occasions, but the first time I called i hung up after an hour on hold

lybbtthl · « **Reply #52 on:** March 05, 2012, 10:39:08 PM »

One of the times I called United yesterday was to order a replacement card, they apparently sent it to my old address even though I updated it on both UA and CO accounts in early January. I hope they send me a Gold card being that that's what my account showed at the time I made the request (it was before they disabled printing the card and before posting the message about status's showing higher)
I'll just have to wait and see if I get lucky!

njmacman · « **Reply #53 on:** March 05, 2012, 10:49:02 PM »

Question is- if we go to check in and are silver but show the card that says we are Platinum, will they let us check in to Israel with 3 bags of 70 lb?

aussiebochur · « **Reply #54 on:** March 05, 2012, 10:55:27 PM »

Quote from: njmacman on March 05, 2012, 10:49:02 PM

Question is- if we go to check in and are silver but show the card that says we are Platinum, will they let us check in to Israel with 3 bags of 70 lb?

No. (Better safe then sorry)

JEWDA · « **Reply #55 on:** March 05, 2012, 11:18:50 PM »

United Phone Lines Still Jammed With Reservation System Cutover Issues
Check out the comments there.

http://www.reuters.com/article/2012/03/05/uk-united-idUSLNE82401120120305

Chaikel · « **Reply #56 on:** March 06, 2012, 12:56:35 AM »

Site doesn't seem to be searching LX awards

JEWDA · « **Reply #57 on:** March 06, 2012, 01:36:35 PM »

Can someone post a number for united that they spoke to CSR within the last 24 hours?

lybbtthl · « **Reply #58 on:** March 06, 2012, 01:53:06 PM »

800-756-1000

moko · « **Reply #59 on:** March 06, 2012, 02:52:44 PM »

Quote from: lybbtthl on March 06, 2012, 01:53:06 PM

800-756-1000

this is the MP premier line
when they realized that i wasnt premeir they hung up on me (no complaints, just figured i'd mention so not everyone of the 99%

has to waste their time calling)