Author Topic: The New United.com: Everything Looks Good! (Read 14350 times)

PlatinumGuy · « **Reply #80 on:** March 07, 2012, 01:23:13 PM »

Quote from: Dan on March 07, 2012, 12:44:23 PM

Just called, no hold time at all and I successfully requested KSMLs for a future flight. Total duration, 90 seconds.

+1. Hope it was successful....

Dan · « **Reply #81 on:** March 07, 2012, 01:40:31 PM »

Quote from: PlatinumGuy on March 07, 2012, 01:23:13 PM

+1. Hope it was successful....

-1, Hope it wasn't.
http://forums.dansdeals.com/index.php?topic=13574

PlatinumGuy · « **Reply #82 on:** March 07, 2012, 01:43:52 PM »

Quote from: Dan on March 07, 2012, 01:40:31 PM

-1, Hope it wasn't.
http://forums.dansdeals.com/index.php?topic=13574

Good point.

Chaikel · « **Reply #83 on:** March 08, 2012, 11:05:31 AM »

Quote from: Dan on March 07, 2012, 12:09:19 PM

http://www.dansdeals.com/archives/3250

Tried and still works. Still says Continental and says there's a 3 minute wait time.

Awesome! Was speaking to an agent in under 5 seconds

Side incomer · « **Reply #84 on:** March 08, 2012, 12:00:10 PM »

Another good method that worked for me yesterday.
Called in the Hebrew line. I got a rep within a sec.
Might work with any language. But be sure that you speak that language.

PlatinumGuy · « **Reply #85 on:** March 10, 2012, 07:04:01 PM »

Quote from: Side incomer on March 08, 2012, 12:00:10 PM

Another good method that worked for me yesterday.
Called in the Hebrew line. I got a rep within a sec.
Might work with any language. But be sure that you speak that language.

Is it limited to Israeli business hours? What's the phone number? Quality of reps?

sky121 · « **Reply #86 on:** March 10, 2012, 07:24:35 PM »

Quote from: PlatinumGuy on March 10, 2012, 07:04:01 PM

Is it limited to Israeli business hours? What's the phone number? Quality of reps?

I used them a few times. They couldnt help me with EVERYTHING I needed and transferred me but I think the transferred call got picked up quicker then when I was calling United direct.

eliteflyer · « **Reply #87 on:** March 10, 2012, 07:34:50 PM »

elite status finally downgraded tonight. :-( At least my printed boarding pass for tomorrow's flight to HNL still shows *G on it for what ever that's worth.

SuperFlyer · « **Reply #88 on:** March 10, 2012, 07:56:32 PM »

Quote from: eliteflyer on March 10, 2012, 07:34:50 PM

elite status finally downgraded tonight. :-( At least my printed boarding pass for tomorrow's flight to HNL still shows *G on it for what ever that's worth.

same here, although the word finally sound almost like someone craving...

lybbtthl · « **Reply #89 on:** March 10, 2012, 11:15:27 PM »

Finally downgraded my status to what it's supposed to be

SuperFlyer · « **Reply #90 on:** March 11, 2012, 10:45:17 AM »

Finally seems almost like something you are looking forward to...

lybbtthl · « **Reply #91 on:** March 11, 2012, 08:34:38 PM »

Quote from: SuperFlyer on March 11, 2012, 10:45:17 AM

Finally seems almost like something you are looking forward to...

Most definitely not!

bades · « **Reply #92 on:** March 12, 2012, 05:15:31 PM »

Quote from: eliteflyer on March 10, 2012, 07:34:50 PM

elite status finally downgraded tonight. :-( At least my printed boarding pass for tomorrow's flight to HNL still shows *G on it for what ever that's worth.

was it worth anything?

eliteflyer · « **Reply #93 on:** March 13, 2012, 06:04:48 AM »

Quote from: bades on March 12, 2012, 05:15:31 PM

was it worth anything?

I assume not. We were going domestic, so no lounge benefit with *G, and we were in First/BusinessFirst through IAH, so, boarding grou was #1 even w/o *G.

Although I had requested a KSML, it didn't get loaded. I'll see if this customer service issue will get *G treatment in response to my forthcoming letter. My parents were on the same flight one day later and also did not receive their kosher meal. They were told by the FA that no KSML was available because it was a domestic flight. That doesn't sound right, but considering that IAH-HNL is now labeled as First rather than BF, I suppose it could happen. In any event, the United webpage still shows special meals available on this route: http://pss.united.com/web/en-US/content/travel/inflight/dining/special/default.aspx

JEWDA · « **Reply #94 on:** March 13, 2012, 09:06:03 AM »

Thanks to United merge I just realized I have an extra 25k miles in my account. I called them after the merger to merge my one pass and mileage plus acc. and they said it will take 24-48 hrs. After 48 hrs. it still didnt post, so I called and they said they dont know why it didnt go but they'll move all the miles from that acc. to my other. 2 days later the acc. automaticly merged and I got those 25k from my other acc. again.

Dan · « **Reply #95 on:** March 13, 2012, 11:17:30 AM »

Quote from: eliteflyer on March 13, 2012, 06:04:48 AM

I assume not. We were going domestic, so no lounge benefit with *G, and we were in First/BusinessFirst through IAH, so, boarding grou was #1 even w/o *G.

Although I had requested a KSML, it didn't get loaded. I'll see if this customer service issue will get *G treatment in response to my forthcoming letter. My parents were on the same flight one day later and also did not receive their kosher meal. They were told by the FA that no KSML was available because it was a domestic flight. That doesn't sound right, but considering that IAH-HNL is now labeled as First rather than BF, I suppose it could happen. In any event, the United webpage still shows special meals available on this route: http://pss.united.com/web/en-US/content/travel/inflight/dining/special/default.aspx

Seems to be a problem route, but congrats!
http://forums.dansdeals.com/index.php?topic=13574.0

JEWDA · « **Reply #96 on:** April 27, 2012, 12:47:31 PM »

When the merge was going on (begining of march) and it was impossible to get through to them by phone, I emailed them asking to merge my accounts. Since then I've received around 7 emails that they got my email and will respond soon. I ended up doing it on the phone back then. Today I received an email that "Upon reviewing your account I see that your two accounts were consolidated into one when the merger took place. Your accounts were consolidated on March 6, 2012 and the account number listed above is the one that is active."

Did they really think I'm still waiting for their response?

Shmelly · « **Reply #97 on:** April 30, 2012, 05:01:19 PM »

I emailed to have my accounts linked on March 2nd. Never heard anything until today, when they finally notified me that they have linked the accounts.

My current United CC was linked to United Account X, but they consolidated my points in to United Account Y. Do I need to notify Chase of the change to my United account so they know where to deposit the miles?

JEWDA · « **Reply #98 on:** April 30, 2012, 05:07:35 PM »

Quote from: Shmelly on April 30, 2012, 05:01:19 PM

I emailed to have my accounts linked on March 2nd. Never heard anything until today, when they finally notified me that they have linked the accounts.

My current United CC was linked to United Account X, but they consolidated my points in to United Account Y. Do I need to notify Chase of the change to my United account so they know where to deposit the miles?

No

username · « **Reply #99 on:** December 31, 2013, 04:53:37 PM »

Quote from: Dan on March 07, 2012, 12:09:19 PM

http://www.dansdeals.com/archives/3250

Tried and still works. Still says Continental and says there's a 3 minute wait time.

still works. saved me an hour wait time! Thanks Dan