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United MileagePlus Explorer Guide to Benefits

Matching is not guaranteed anymore YMMV

Personal Card
Public offer in the Bank is 50K+5K                            Sign up for the 30+5K offer. You can get matched to the higher offer by sending a secure message after you are approved to be matched to the 55K + $50 offer that you say your colleague received.

If its your:
First time: After you sign for the 30k + 5k for adding an AU offer, you can SM Chase to match you to the 55k + $50 offer.
2nd+: Sign up with a new Frequent Flyer # (FFN), and SM AFTER receiving the first 30k. Make sure to create the new FFN with United BEFORE submitting the Application to Chase, or they'll default to your previous number, even if you leave the field blank.

Make sure to add an AU to receive the final 5k, for a total of 55k +$50.

Business Card
On the business card, you can get matched to 50k.
Follow the same process as the personal card.
Note: There is no 5k bonus for adding an AU to the biz card, so when you SM, make sure to ask to be matched to the 50k offer, not a 55k offer which doesn't exist for this card.


It could take up to a week to get a response from the Secure Message Center

Here is a link within your United account, which some DDFers have reported to received a 50k offer for the Explorer card, and the annual fee waived for the Club Card.

If u have a UMPE card and NO status, then you can do upgrades from a coach pts booking to bus/1st pts booking for just incremental pt + taxes, no fees. If you don't have the card they said they'd charge the all-dreaded rebooking fee of $100/person (always the chance to get it waived).
« Last edited by Aerial Dag on July 02, 2019, 04:40:26 PM »

Author Topic: United MileagePlus Explorer Card  (Read 1027078 times)

Offline dealfinder85

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Re: United MileagePlus Explorer Card
« Reply #3690 on: November 24, 2014, 03:48:03 PM »
anyone got the $50 statement credit ?
havent spent anything yet
a few dollars away from my hyatt spending and about 17% of the way towards CSP
3bms call for a lot of spending

Offline Yaalili

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Re: United MileagePlus Explorer Card
« Reply #3691 on: November 24, 2014, 04:19:05 PM »
anyone got the $50 statement credit ?

The 50 already posted to my account bh.

Offline aryeh1

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Re: United MileagePlus Explorer Card
« Reply #3692 on: November 24, 2014, 04:40:33 PM »
No luck getting matched.  Either denied or no response

Offline avrumy

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Re: United MileagePlus Explorer Card
« Reply #3693 on: November 24, 2014, 06:19:22 PM »
I booked a last minute ticket with UA using points and forgot to pay the 5.60  with my united credit card. They charged me for my suitcase. anyone have any luck getting this charge off?

Offline D93

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Re: United MileagePlus Explorer Card
« Reply #3694 on: November 25, 2014, 12:20:53 AM »
I booked a last minute ticket with UA using points and forgot to pay the 5.60  with my united credit card. They charged me for my suitcase. anyone have any luck getting this charge off?
best I got once was a $25 voucher from United.

Offline 89mclarenstang

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Re: United MileagePlus Explorer Card
« Reply #3695 on: November 25, 2014, 09:01:05 AM »
That sounds like a very good idea, thank you for that.  I also sent an SM on Friday to chase asking if they would give me the bonus miles on my current card since I don't believe I ever received anything when I first signed up.  Let's see what they say first.  If not as long as what you suggested is true I will try it.  Thank  you again.

So i finally received a response from chase after requesting the retention bonus.  apparently i don't have the card i thought i had.  like i said i've had this card for a very long time and assumed since its not a current card anymore that it was just converted into one of the current cards.  i guess not.
this is what they sent me.

If you would like to proceed with a product change of your
current MileagePlus account to the Explorer product please
be aware that you would not be eligible for any enrollment
bonus miles or the first year annual fee waiver. These
offers are only available to new account applications. We
are unable to apply 50,000 bonus miles to your existing
account.

Please also understand that the MileagePlus Explorer Card
select offer of 50,000 bonus miles is by invitation only.
If you were not personally solicited for this offer, we
welcome you to apply for the MileagePlus Explorer card
with 30,000 bonus miles offer. You can apply for the
MileagePlus Explorer card at www.chasecreditcards.com,
www.TheExplorerCard.com or call 1-888-744-6899.


Seems kind of strange that they would say i wouldnt be eligible for bonuses or fee waiver in the first paragraph and then suggest i apply to get the bonus?  i know my card gets 1 mile per dollar so i dont know what my card is considered.  also keep in mind that i signed up for ink last month and freedom this month.  is it a good idea to sign up for another card again?

thanks for your help.

Offline clear thinker

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Re: United MileagePlus Explorer Card
« Reply #3696 on: November 25, 2014, 09:04:56 AM »
So i finally received a response from chase after requesting the retention bonus.  apparently i don't have the card i thought i had.  like i said i've had this card for a very long time and assumed since its not a current card anymore that it was just converted into one of the current cards.  i guess not.
this is what they sent me.

If you would like to proceed with a product change of your
current MileagePlus account to the Explorer product please
be aware that you would not be eligible for any enrollment
bonus miles or the first year annual fee waiver. These
offers are only available to new account applications. We
are unable to apply 50,000 bonus miles to your existing
account.

Please also understand that the MileagePlus Explorer Card
select offer of 50,000 bonus miles is by invitation only.
If you were not personally solicited for this offer, we
welcome you to apply for the MileagePlus Explorer card
with 30,000 bonus miles offer. You can apply for the
MileagePlus Explorer card at www.chasecreditcards.com,
www.TheExplorerCard.com or call 1-888-744-6899.


Seems kind of strange that they would say i wouldnt be eligible for bonuses or fee waiver in the first paragraph and then suggest i apply to get the bonus?  i know my card gets 1 mile per dollar so i dont know what my card is considered.  also keep in mind that i signed up for ink last month and freedom this month.  is it a good idea to sign up for another card again?

thanks for your help.
It makes perfectly sense, you have a different card but if you want you can upgrade to the MPE but then you wouldn't get the bonus as the bonus is only for new "applicants" though you can apply for the card which would guve you the 35k (or lately renewed match to 55k) bonus.
Understand?

Offline clear thinker

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Re: United MileagePlus Explorer Card
« Reply #3697 on: November 25, 2014, 09:07:24 AM »
So i finally received a response from chase after requesting the retention bonus.  apparently i don't have the card i thought i had.  like i said i've had this card for a very long time and assumed since its not a current card anymore that it was just converted into one of the current cards.  i guess not.
this is what they sent me.

If you would like to proceed with a product change of your
current MileagePlus account to the Explorer product please
be aware that you would not be eligible for any enrollment
bonus miles or the first year annual fee waiver. These
offers are only available to new account applications. We
are unable to apply 50,000 bonus miles to your existing
account.

Please also understand that the MileagePlus Explorer Card
select offer of 50,000 bonus miles is by invitation only.
If you were not personally solicited for this offer, we
welcome you to apply for the MileagePlus Explorer card
with 30,000 bonus miles offer. You can apply for the
MileagePlus Explorer card at www.chasecreditcards.com,
www.TheExplorerCard.com or call 1-888-744-6899.


Seems kind of strange that they would say i wouldnt be eligible for bonuses or fee waiver in the first paragraph and then suggest i apply to get the bonus?  i know my card gets 1 mile per dollar so i dont know what my card is considered.  also keep in mind that i signed up for ink last month and freedom this month.  is it a good idea to sign up for another card again?

thanks for your help.
And if you haven't done alot of chase apps before but just did 2 then I would wait at least 3-6 months so that they shouldn't think ur excessively looking for credit.

Offline 89mclarenstang

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Re: United MileagePlus Explorer Card
« Reply #3698 on: November 25, 2014, 10:11:59 AM »
aha i see, them doing it wouldn't be considered a new application but me doing it would be.  Yes these last 2 applications i did were the first new cards i've got in many years.  i will wait like you suggested.  Thanks again for your assistance :)

Offline shimino1

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Re: United MileagePlus Explorer Card
« Reply #3699 on: November 25, 2014, 11:28:29 AM »
Does this card get the close in fee waived?

Offline Hershelsdeals

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Re: United MileagePlus Explorer Card
« Reply #3700 on: November 25, 2014, 11:35:12 AM »
Does this card get the close in fee waived?
No, just the club card

Offline clear thinker

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Re: United MileagePlus Explorer Card
« Reply #3701 on: November 25, 2014, 12:38:25 PM »
aha i see, them doing it wouldn't be considered a new application but me doing it would be.  Yes these last 2 applications i did were the first new cards i've got in many years.  i will wait like you suggested.  Thanks again for your assistance :)
My pleasure.

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Re: United MileagePlus Explorer Card
« Reply #3702 on: November 25, 2014, 12:40:59 PM »
best I got once was a $25 voucher from United.
Even though it says that if not payed for by the united credit card you will not get free suitcase?

Offline D93

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Re: United MileagePlus Explorer Card
« Reply #3703 on: November 25, 2014, 01:31:03 PM »
Even though it says that if not payed for by the united credit card you will not get free suitcase?
correct. I emailed United after my flight saying that I am a UMPE card member and I'm supposed to receive a free bag... And they responded with a $25 voucher.
But it's probably a huge YMMV, maybe you'll get something better. good luck.

Offline Wafflemuffins

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Re: United MileagePlus Explorer Card
« Reply #3704 on: November 25, 2014, 04:34:05 PM »
Success! Emailed them twice, mentioning in bank promotion both times.

Already got a PM about this, so I am including the whole convo with CS:

Email #1:
I recently signed up for the United credit card with a 30K miles bonus. I was in the bank this morning and noticed that they are running a promotion where you could sign up for the credit card and get a 50K miles bonus. Is there any way that I can get the 50K bonus mile offer, considering that I JUST signed up for the credit card?

Reply #1:
Thank you for contacting us about the enrollment bonus on
your United MileagePlus® Explorer credit card account.

We are unable to confirm a current offer entitling you to
receive 50,000 bonus miles after $2,000 in purchases in
the first three months the account is open. Please provide
us with a copy of the offer addressed to you or the unique
invitation number included on the direct mail offer. We
will be happy to review the offer extended and take any
appropriate action on your account. Please send the offer
you received as an attachment, or fax the information to
us at 1-888-643-9628.

We hope to resolve this to your satisfaction, and we
apologize for any inconvenience this situation may have
caused you.

Email #2:

Like I said in my original email, I did not receive an offer in the mail. I saw the 50,000 bonus at the bank a few days after I signed up online. I don't think it's fair that you offer different bonuses in different places. If I would have seen the bonus amount just a few days earlier at the bank I would have received 20,000 more miles. Does that make any sense?

Reply #2:

Thank you for re-contacting Chase regarding your Chase
MileagePlus® Explorer credit card account and the
qualifying enrollment incentive.

The enrollment incentive associated with the new
application you completed is for a total of 35,000 bonus
miles. If you meet the qualifiers listed below I will
issue the additional 20,000 miles you have requested:

* 50,000 bonus miles after you meet the $2000.00 spend
qualifier.
* 5,000 bonus miles for adding an Authorized User to the
account
* 10,000 bonus miles after $25,000 spend has been met
within the calendar year.

Once you have met the spend you will need to contact me
directly at the number I have provided below or by secure
e-mail so I may add the additional miles.

I signed up for the UMPE and followed this script trying to get them to match me for 50K.

Email #1: Saw 50K in branch please match, etc.
Response #1: We are unable to confirm a current offer entitling you to
receive 50,000 bonus miles.... Same exact response as Geshmak25 received.
Email #2: Like I said, I saw it in branch, etc.
Response #2:        "Thank you for contacting Chase about your interest in
50,000 bonus miles promotion for your MileagePlus®
Explorer credit card.
     I certainly empathize with your disappointment regarding
this matter.
     Please understand that the MileagePlus Explorer Card
select offer of 50,000 bonus miles is by invitation.
Since you were not solicited for this offer by mail, you
are not eligible for the additional 20,000 bonus miles.
     I regret our efforts to assist you did not result in the
outcome you had expected. I assure you, we made every
effort to bring this matter to a satisfactory conclusion."

Anyone have a similar experience? Any suggestions?
« Last Edit: November 25, 2014, 04:41:21 PM by Wafflemuffins »