Author Topic: Anybody here able to log on on Chase.com this morning?  (Read 4903 times)

Offline Side incomer

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Anybody here able to log on on Chase.com this morning?
« on: March 26, 2012, 09:30:07 AM »
I'm trying from 3 different browsers, 5 different member logins, and no go.
Anybody with a solution? anybody successful?
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Offline creditor

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Re: Re: Anybody here able to log on on Chase.com this morning?
« Reply #1 on: March 26, 2012, 09:32:38 AM »
I'm trying from 3 different browsers, 5 different member logins, and no go.
Anybody with a solution? anybody successful?
I succeeded. but it was from Chase.mobile.  maybe try thay.
I'm just say'inę«

Offline Smartypantz

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #2 on: March 26, 2012, 09:33:14 AM »
Says the site is having temporary difficulties :( guess the site is down!

Offline Side incomer

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #3 on: March 26, 2012, 09:39:57 AM »
Just called in, and they say that it will take a few hours.
I cannot take this loss. I had a couple of redemption's to make today. :- :'( :'(
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Offline bubbles

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #4 on: March 26, 2012, 09:49:26 AM »
Just called in, and they say that it will take a few hours.
I cannot take this loss. I had a couple of redemption's to make today. :- :'( :'(

cant do it over the phone?

Offline Side incomer

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #5 on: March 26, 2012, 09:51:41 AM »
cant do it over the phone?
Nope. I learned this many times. Chase's phone reps work on the same server as Chase.com. If the site is down, or has issues, they won't be able to assist you instantly.
Side income is the most solid income... בדוק ומנוסה

Offline bubbles

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #6 on: March 26, 2012, 09:54:32 AM »
Nope. I learned this many times. Chase's phone reps work on the same server as Chase.com. If the site is down, or has issues, they won't be able to assist you instantly.

so call and get goodwill points at least?

Offline Side incomer

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #7 on: March 26, 2012, 09:58:09 AM »
so call and get goodwill points at least?
Now they have no access to the rewards at all. But after that, it would be a great idea.
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Offline TC610

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #8 on: March 26, 2012, 10:34:52 AM »
IIRC a notice was posted on the Account Summaries page (and has been for at least a week) stating the site may be unavailable from late last night through this morning.

Offline Side incomer

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #9 on: March 26, 2012, 10:43:44 AM »
IIRC a notice was posted on the Account Summaries page (and has been for at least a week) stating the site may be unavailable from late last night through this morning.
The notice was in regards to mortgages and rewards. and as of this morning no problems should of been in place anymore. The issue was an unexpected one - based on the Chase reps.
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Offline Red

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #10 on: March 26, 2012, 10:52:52 AM »
The site's back up, however no info is available yet.

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #11 on: March 26, 2012, 10:55:28 AM »
The site's back up, however no info is available yet.
Not for me.
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Offline RANDOMONE

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #12 on: March 26, 2012, 11:04:10 AM »
says server too busy for me

Offline springles

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #13 on: March 26, 2012, 11:10:44 AM »
I spoke to a CS rep who told me that it affects her job a lot more than it affects me as she cant do anything at work without access to the site.  She sounded more annoyed at Chase then I was. 
Anyway, she said that they told her it could be another couple of hours before everything is functioning again.

Offline TC610

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #14 on: March 26, 2012, 11:31:49 AM »
The notice was in regards to mortgages and rewards. and as of this morning no problems should of been in place anymore. The issue was an unexpected one - based on the Chase reps.

Unexpected things happen.  You can plan an outage for site "A" that is supposed to take 6 hours.  In reality, you end up bringing down sites "A", "B", and "C" for 10 hours instead.  Happens for some internal sites and applications at my company from time to time, although I would expect more from Chase.