Author Topic: Anybody here able to log on on Chase.com this morning?  (Read 4816 times)

Offline joeb1

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #30 on: March 26, 2012, 06:41:01 PM »
yah today at like 2:30 was able to

Offline Shmelly

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #31 on: March 27, 2012, 12:25:22 PM »
Called today and said there was a flight I needed to book yesterday and could not because the site was down. Got 5000 points for the inconvenience.
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Offline smurf

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #32 on: March 27, 2012, 07:46:14 PM »

Offline myb821

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #33 on: March 30, 2012, 01:45:13 PM »
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!

Offline Reb Jo

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #34 on: March 30, 2012, 01:47:40 PM »
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!

Thats cool is it still down.ot could i say i was not able to and they will give it to me?
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Offline Walk On the Ocean

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #35 on: March 30, 2012, 01:47:56 PM »
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!
Lol how did you manage that?
Did you outright ask for the 10k? Or they just generously offered?
I tried but had no luck

Offline myb821

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #36 on: March 30, 2012, 01:48:54 PM »
Lol how did you manage that?
Did you outright ask for the 10k? Or they just generously offered?
I tried but had no luck
i said i couldnt access it for a reservation i wanted to make and she offered 10k all i said is what can u do to make me happier with chase

Offline AsherO

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #37 on: March 30, 2012, 02:38:18 PM »
i said i couldnt access it for a reservation i wanted to make and she offered 10k all i said is what can u do to make me happier with chase

This is so annoying, every time I call they give me a shpiel about how many courtesy points I got. This last time I called to complain about their site being down, the CSR offered me 2500 points and a permanent note on my account that I'm no longer eligible for courtesy points for website issues. I explained that I don't want to waive my right to points when I have a legitimate issue, and turned down his generous offer.

Granted, I've received a lot of courtesy points (mostly as an attempt to get the equivalent of 100k signup bonus (which I was promised by Chase employees) in courtesy points, worked for ~25k ontop of the standard 50k), but I'm still disappointed. I prefer they didn't offer anything, rather than talk to me like they did.
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Offline Walk On the Ocean

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #38 on: March 30, 2012, 02:41:43 PM »
This is so annoying, every time I call they give me a shpiel about how many courtesy points I got. This last time I called to complain about their site being down, the CSR offered me 2500 points and a permanent note on my account that I'm no longer eligible for courtesy points for website issues. I explained that I don't want to waive my right to points when I have a legitimate issue, and turned down his generous offer.

Granted, I've received a lot of courtesy points (mostly as an attempt to get the equivalent of 100k signup bonus (which I was promised by Chase employees) in courtesy points, worked for ~25k ontop of the standard 50k), but I'm still disappointed. I prefer they didn't offer anything, rather than talk to me like they did.
Wow thats very annoying indeed. would you even bother trying to call again and hope for a more willing agent?
And BTW, are the courtesy points maximums per CARD or per PERSON? if it's per card then maybe try calling the number on back of another chase card

Offline AsherO

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #39 on: March 30, 2012, 02:42:32 PM »
Wow thats very annoying indeed. would you even bother trying to call again and hope for a more willing agent?
And BTW, are the courtesy points maximums per CARD or per PERSON? if it's per card then maybe try calling the number on back of another chase card

They see them per card, but I'm more annoying about the principle. Especially considering that I averaged just over $10k/month YTD with them.
« Last Edit: March 30, 2012, 03:08:40 PM by AsherO »
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Offline Walk On the Ocean

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #40 on: March 30, 2012, 03:00:45 PM »
They see them per card, but I'm more annoying about the principle.
I totally hear that
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!
Gotta say i'm quite surprised about that! I just called and spoke to a (quite rude) senior specialist and after putting me on hold for 5 mins said he'll try to get me 2500 points. So congrats to you!

Offline thetobster12345

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #41 on: March 30, 2012, 05:03:12 PM »
For those of you calling and complaining about that, do you actually have enough points to book a flight? or did they not check your current point balance and just gave you points anyways

Offline myb821

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #42 on: March 30, 2012, 05:08:37 PM »
For those of you calling and complaining about that, do you actually have enough points to book a flight? or did they not check your current point balance and just gave you points anyways
really u can just say u wanted to book with united and were lets say 5k miles short and were gonna transfer UR to cover the 5k shortcoming

Offline yuneeq

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #43 on: April 27, 2013, 10:44:24 PM »
Chase.com is down for me...Anyone else?

Offline CountValentine

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Re: Anybody here able to log on on Chase.com this morning?
« Reply #44 on: April 27, 2013, 10:49:06 PM »
Nope.
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