Years ago I had a reservation set for a Sun pickup in the summer. I think I reserved a minivan because we were taking our family on a road trip. When I got there Sun morning they had an SUV for me. The only vehicle they had with enough seats. (I've since realized that many cars that are scheduled to be returned on sun are kept longer as their renters extend their weekend out. So now I try to rent on Fri if I need a car Sun morning.) So I reluctantly take this giant car home to load up.
In Boro Park I already realized that the automatic steering was bad, but when I called them to complain they could only offer to cancel the reservation because they had nothing else. I kept the car rather than cancel my planned family vacation. Driving on the highways wasn't bad, but my arms were sore by the end of vacation from the work it took to turn the wheel. Parking was a horrendous! U-turns were a nightmare!
Needless to say no compensation. "You knew when you took it." Then again I was a wimp before being empowered by Dan and my new found knowledge of CS magic.