Author Topic: United Airlines - Worst Airline (Read 12806 times)

SpillTheBeans · « **on:** June 15, 2008, 05:35:54 AM »

I just flew United. Very bad experience.
My flight was at 6:30 am and I got to the airport an hour before.
By the time it was my turn, it was already 6:00 am and they didn't let me on the flight.. Thank G-d there was an 8:30 am flight, so the 2 hours didn't make such a difference.
Then when it was time to check it, I had 2 bags - new rule - $25 for an extra bag.. and then my other bag was overweight - $100. So I paid them an extra $125 for my luggage..
And then when I was passing by security - they took away my toothpaste (not allowed on flights)...

I hear that starting in June you will need to pay $15 for luggage...

corny · « **Reply #1 on:** June 15, 2008, 08:37:37 AM »

i think delta gives them competition
on a 12 hour flight to israel they cant give me a private screen and the sound to the main screen is to low
and the toothpaste thing is gonna happen on evey airline so get used to it

Avi · « **Reply #2 on:** June 15, 2008, 05:17:59 PM »

Quote from: SpillTheBeans on June 15, 2008, 05:35:54 AM

Then when it was time to check it, I had 2 bags - new rule - $25 for an extra bag.. and then my other bag was overweight - $100. So I paid them an extra $125 for my luggage..
And then when I was passing by security - they took away my toothpaste (not allowed on flights)..

which airline doesn't charge for overweight, and the toothpaste has nothing to do with the airline it's TSA rules.

Charles The Govenor · « **Reply #3 on:** June 17, 2008, 04:36:12 PM »

I'm premair with united and I recently flew from ord to hpn and calles up saying there was a lot of turbulance and we were a little delayed..... And as compensation they gace me 5000 miles

Smirk · « **Reply #4 on:** December 08, 2009, 11:52:53 AM »

A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation. The Manager responded : "Good luck with that one, pal".
So he posted a retaliatory video on youtube. The video has since received over 5.5 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal".
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has lead to a sharp increase in orders.

Here's the video ..

&NR=1

aaa · « **Reply #5 on:** December 08, 2009, 03:51:11 PM »

Quote from: SpillTheBeans on June 15, 2008, 05:35:54 AM

I just flew United. Very bad experience.
My flight was at 6:30 am and I got to the airport an hour before.
By the time it was my turn, it was already 6:00 am and they didn't let me on the flight.. Thank G-d there was an 8:30 am flight, so the 2 hours didn't make such a difference.
Then when it was time to check it, I had 2 bags - new rule - $25 for an extra bag.. and then my other bag was overweight - $100. So I paid them an extra $125 for my luggage..
And then when I was passing by security - they took away my toothpaste (not allowed on flights)...

I hear that starting in June you will need to pay $15 for luggage...

Its funny about the toothpaste...I always forget to leave it out of carryon and they always take mine away.

mancunian · « **Reply #6 on:** December 08, 2009, 05:45:08 PM »

Quote from: aaa on December 08, 2009, 03:51:11 PM

Its funny about the toothpaste...I always forget to leave it out of carryon and they always take mine away.

they one time just checked my carryon for me and didnt charge me for it.

A3 · « **Reply #7 on:** December 08, 2009, 05:55:45 PM »

I Flew Spirit Air last week, and they always make you pay for every little extra luxury. How ever at the check in counter, because it was a very full flight, they offered to check my carry on bag for free right then and there, they said at the gate it would have been checked anyways. So I have not tried this yet, but next time I am on any airline, and the flight it full or oversold, it may work to tell them "hey this is gonna end up being checked by the gate, so why not just check it here for me now" they can even put the tag that shows checked by gate on it then and there, so its not in the system and their supervisors would not ask why they did not charge...
just something to give it a try...If this works for anyone, let me know!!!

mancunian · « **Reply #8 on:** December 08, 2009, 06:00:57 PM »

Quote from: Elmo on December 08, 2009, 05:55:45 PM

I Flew Spirit Air last week, and they always make you pay for every little extra luxury. How ever at the check in counter, because it was a very full flight, they offered to check my carry on bag for free right then and there, they said at the gate it would have been checked anyways. So I have not tried this yet, but next time I am on any airline, and the flight it full or oversold, it may work to tell them "hey this is gonna end up being checked by the gate, so why not just check it here for me now" they can even put the tag that shows checked by gate on it then and there, so its not in the system and their supervisors would not ask why they did not charge...
just something to give it a try...If this works for anyone, let me know!!!

last time i flew i was late and the checkin lady took my bag and told me "go go!" that i should make the flight. didnt charge me. you could try that i guess...

SuperFlyer · « **Reply #9 on:** December 08, 2009, 06:22:38 PM »

Response from "the lady from UNITED"

&feature=related

ash · « **Reply #10 on:** December 28, 2009, 03:49:32 AM »

oy i need to get a n upgrade for united airlines for new years any ideas?

SuperFlyer · « **Reply #11 on:** December 28, 2009, 12:38:15 PM »

Quote from: ash on December 28, 2009, 03:49:32 AM

oy i need to get a n upgrade for united airlines for new years any ideas?

I flew several times United, and didn't encounter problems.

i know that when flying American carriers i need to expect less.

Some are bad, some are worse.

US Airways was the worst so far (Flying First).

Again on United, it was okay for me. I used transatlantic and connecting flights within the US.

Berry · « **Reply #12 on:** December 30, 2009, 08:34:55 PM »

I flew a number of times with toothpate in my hand bag and not once did they give me a problem.
maybe after the lates story with NW 253 they will.

Dan · « **Reply #13 on:** December 31, 2009, 12:00:21 AM »

Quote from: Berry on December 30, 2009, 08:34:55 PM

I flew a number of times with toothpate in my hand bag and not once did they give me a problem.
maybe after the lates story with NW 253 they will.

It just depends on whether it is over 3 ounces.

Charles The Govenor · « **Reply #14 on:** December 31, 2009, 09:26:54 AM »

What does that have too do with united it has too do with TSA.

Fan of Dan · « **Reply #15 on:** June 29, 2012, 04:56:58 PM »

In this Yahoo article they nailed United as number 5 on the list of the worst and most disliked companies nationwide, comparing all companies (not just airlines) across the board!!

http://finance.yahoo.com/news/the-15-most-disliked-companies-in-america.html?page=1

Fan of Dan · « **Reply #16 on:** June 29, 2012, 05:04:44 PM »

American is number 8, US airways 9 and Delta 10.

Super Speed · « **Reply #17 on:** July 23, 2013, 10:56:59 AM »

Recently I flew united, I had 2 bags one for me and one for my wife. I went to check in and one weighed 64 and the other 37, the lady told me don't bother with moving them around because one will still be overweight by 1 pound. Meaning I'll still need to pay the fee. In general they were nasty, Is there any possibility I could get the fee removed?

Ergel · « **Reply #18 on:** July 23, 2013, 10:58:52 AM »

Quote from: Super Speed on July 23, 2013, 10:56:59 AM

Recently I flew united, I had 2 bags one for me and one for my wife. I went to check in and one weighed 64 and the other 37, the lady told me don't bother with moving them around because one will still be overweight by 1 pound. Meaning I'll still need to pay the fee. In general they were nasty, Is there any possibility I could get the fee removed?

No. Why didn't you rearrange and take out 1 pound?
And how did you find this thread?

dirah · « **Reply #19 on:** July 23, 2013, 10:59:43 AM »

Quote from: Super Speed on July 23, 2013, 10:56:59 AM

Recently I flew united, I had 2 bags one for me and one for my wife. I went to check in and one weighed 64 and the other 37, the lady told me don't bother with moving them around because one will still be overweight by 1 pound. Meaning I'll still need to pay the fee. In general they were nasty, Is there any possibility I could get the fee removed?

I don't understand the story,
You could have told her that you will repack, and take extra pound on carry-on, or get rid of it.