Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1157678 times)

Offline Yellow

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Re: Credit Card Retention Bonuses
« Reply #135 on: January 25, 2011, 09:04:40 AM »
ya thats what they said.. anyhow update... i called back again and they were able to issue me 3000 points, and the supervisor said very nicely- thats her limit and thats more than she can offer... so well i got 3000 for amex business...
now how long do i have to wait to cancel my card and not pay membership fee?
Congrats on getting your bonus!

Offline Cholentfresser

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Re: Credit Card Retention Bonuses
« Reply #136 on: January 25, 2011, 09:28:10 AM »
wow! I like how u don't give up...
In order to understand recursion, you first need to understand recursion.

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Re: Credit Card Retention Bonuses
« Reply #137 on: January 25, 2011, 05:06:26 PM »
Im having a hard time getting anything for my SPG Amex.   I called a dozen times. Two different reps gave me 500 points but no one was willing to either waive the fee, or give me a few thousand miles. Any tips for the best way to convince them? They seem fine with me canceling!
« Last Edit: January 25, 2011, 05:27:01 PM by MarkS »

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Re: Credit Card Retention Bonuses
« Reply #138 on: January 25, 2011, 05:21:58 PM »
Im having a hard time getting anything for my SPG Amex.   I called a dozen times. Two different reps gave me 500 miles but no one was willing to either waive the fee, or give me a few thousand miles. Any tips for the best way to convince them? They seem fine with me canceling!
how much have you spent on the card?

Offline MarkS

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Re: Credit Card Retention Bonuses
« Reply #139 on: January 25, 2011, 05:26:03 PM »
how much have you spent on the card?
$30,000        I just called again and got another 1500 points. How many times can I get points before they realized I called already and got points?   They didn't ask me to committ to keeping it because of the points, so I still have a right to cancel and can potentially still get more retention bonus points.

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Re: Credit Card Retention Bonuses
« Reply #140 on: January 25, 2011, 05:31:02 PM »
$30,000        I just called again and got another 1500 points. How many times can I get points before they realized I called already and got points?   They didn't ask me to committ to keeping it because of the points, so I still have a right to cancel and can potentially still get more retention bonus points.

So you got a dozen times 500 points + 1500 points? Way to go!

Offline MarkS

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Re: Credit Card Retention Bonuses
« Reply #141 on: January 25, 2011, 05:40:52 PM »
So you got a dozen times 500 points + 1500 points? Way to go!
No, 2 times 500 points + 1500 points.

Offline MnM1130

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Re: Credit Card Retention Bonuses
« Reply #142 on: January 25, 2011, 05:49:55 PM »
No, 2 times 500 points + 1500 points.
so thats nice points there... !!! how much more you looking for??

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Re: Credit Card Retention Bonuses
« Reply #143 on: January 25, 2011, 05:52:27 PM »
so thats nice points there... !!! how much more you looking for??
When I originally posted I had only got 500 x 2. Now that I got another 1500, I'm curious how much I can get before someone realizes I've called before....

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Re: Credit Card Retention Bonuses
« Reply #144 on: January 25, 2011, 05:53:10 PM »
When I originally posted I had only got 500 x 2. Now that I got another 1500, I'm curious how much I can get before someone realizes I've called before....

Or before you get audited and shut down for abuse Ch"V...

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Re: Credit Card Retention Bonuses
« Reply #145 on: January 25, 2011, 07:45:19 PM »
Or before you get audited and shut down for abuse Ch"V...
That can happen??? From asking for retention bonuses????

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Re: Credit Card Retention Bonuses
« Reply #146 on: January 25, 2011, 07:56:10 PM »
That can happen??? From asking for retention bonuses????

If you abuse anything you might get the bean-counters angry.

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Re: Credit Card Retention Bonuses
« Reply #147 on: January 30, 2011, 01:24:14 PM »
Just received a statement credit of $85 for the Citi AA card for my account and wifes account + for every month that I make 15 transactions I will receive 750 miles for the next 16 months (we had the cards opened for 4 months.)

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Re: Credit Card Retention Bonuses
« Reply #148 on: January 30, 2011, 02:04:26 PM »
how did you do that

Offline Aben

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Re: Credit Card Retention Bonuses
« Reply #149 on: January 30, 2011, 04:18:36 PM »
how did you do that
I was bored so I called up and told them that I am thinking of closing my accounts bec. of the annual fee that will becoming up soon, so they transfered me to a account specialist who offered me this, and then I asked them if they can offer this to my wifes account and she said sure...
It seems that they will offer you either 3000 miles or the $85 statement credit.