Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1847283 times)

Offline lifetimedeals

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Re: Credit Card Retention Bonuses
« Reply #1920 on: December 17, 2013, 12:27:19 AM »
So tell him, you wanna close the card.....
doesn't sound like they care, would SM maybe help in such a case?

Offline ilherman

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Re: Credit Card Retention Bonuses
« Reply #1921 on: December 17, 2013, 12:35:58 AM »
doesn't sound like they care, would SM maybe help in such a case?
Did you try? Did you tell them that you are upset about benefits they removed?
You can say what you think when you think what you say.

Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #1922 on: December 17, 2013, 12:39:25 AM »
any recent data points on the PRG? Blue cash preferred?
Denny Crane

Offline lifetimedeals

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Re: Credit Card Retention Bonuses
« Reply #1923 on: December 17, 2013, 12:46:29 AM »
Did you try? Did you tell them that you are upset about benefits they removed?
what benefits were removed from UMP ?

Offline ilherman

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Re: Credit Card Retention Bonuses
« Reply #1924 on: December 17, 2013, 12:59:52 AM »
what benefits were removed from UMP ?
Sorry, was talking from Ink.
You can say what you think when you think what you say.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1925 on: December 17, 2013, 12:30:44 PM »
Call CUS and ask to be transferred to the retention dept.
is there sudh thing as retention dept.?

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1926 on: December 17, 2013, 02:34:01 PM »
Its 15K total 10K bonus and 5K for the spending.
Thanks for clarifying.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1927 on: December 17, 2013, 04:18:59 PM »
Tried already 3 times to get the 10K points by $5K spent with no luck >:( :(

Offline mochada

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Re: Credit Card Retention Bonuses
« Reply #1928 on: December 17, 2013, 04:28:41 PM »
Tried HUCA on the UA Explorer Card. Max I got was either 2 Club passes or 5k UA points.
I took the 5k UA points for now. Will try again.

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Re: Credit Card Retention Bonuses
« Reply #1929 on: December 17, 2013, 08:48:29 PM »
Got the 10K for 5K spend on both of my ink cards. The start date for spend is the 23rd. Is it worth trying for my wife's 2 cards as well although the 20K in spend over 90 days will be daunting? Or would I be able to add her in Jan or Feb and start the clock on her cards later?

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1930 on: December 18, 2013, 02:15:06 PM »
Got the 10K for 5K spend on both of my ink cards. The start date for spend is the 23rd. Is it worth trying for my wife's 2 cards as well although the 20K in spend over 90 days will be daunting? Or would I be able to add her in Jan or Feb and start the clock on her cards later?
Can you please explain how u did it? what did u tell them?

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Re: Credit Card Retention Bonuses
« Reply #1931 on: December 18, 2013, 02:17:20 PM »
Can you please explain how u did it? what did u tell them?
I said I am no longer satisfied with the card, and asked them for 10K points after 5K spend.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1932 on: December 18, 2013, 02:18:51 PM »
I said I am no longer satisfied with the card, and asked them for 10K points after 5K spend.
Did u ask for specific dept?


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Re: Credit Card Retention Bonuses
« Reply #1933 on: December 19, 2013, 12:19:39 AM »

Offline sayhey

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Re: Credit Card Retention Bonuses
« Reply #1934 on: December 19, 2013, 12:02:08 PM »
Anyone have any luck in getting any retention bonus or fee waiver on AMEX platinum (personal)?

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Re: Credit Card Retention Bonuses
« Reply #1935 on: December 19, 2013, 01:21:47 PM »
Anyone have any luck in getting any retention bonus or fee waiver on AMEX platinum (personal)?

AMEX account manager said they can't waive any portion of the $450 annual fee on the platinum card (since it allows them to offer all the great benefits, blah blah blah) . . .  but she did give me a $200 credit statement instead.  ;)   Between this and the $200 airline credit, the annual fee is really only $50, which is definitely worth it for this card.

Online TAVI

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Re: Credit Card Retention Bonuses
« Reply #1936 on: December 19, 2013, 05:47:26 PM »
anyone able to get any type of retention bonus on the Sapphire Preferred card? i'm getting nowhere after several tries. am about to downgrade to freedom.

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1937 on: December 19, 2013, 05:49:11 PM »
anyone able to get any type of retention bonus on the Sapphire Preferred card? i'm getting nowhere after several tries. am about to downgrade to freedom.
na, dont waste ur breath... i never was successful with my SP. downgrade to sapphire (regular) and wait 30 days and open a new sp :)
If you have any questions please search and then ask. PM me for detailed help.

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Re: Credit Card Retention Bonuses
« Reply #1938 on: December 19, 2013, 05:53:56 PM »
na, dont waste ur breath... i never was successful with my SP. downgrade to sapphire (regular) and wait 30 days and open a new sp :)

yup, seems that's what i'm going to do as well. ty

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1939 on: December 19, 2013, 05:58:05 PM »
yup, seems that's what i'm going to do as well. ty
good luck, and report back please :)
If you have any questions please search and then ask. PM me for detailed help.