Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1852727 times)

Offline mb1

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Re: Credit Card Retention Bonuses
« Reply #2320 on: May 21, 2014, 12:13:10 PM »
blue cash everyday card? I have that card! so how do i transfer over my points.

(I dont mind not being able to use them now. when i want to, ill reopen a gold card)
Different cards.

One is cash rewards and one is MR rewards.
I just chatted with amex:

you: hi I have a gold MR card and an amex blue everyday card. can i transfer points from my gold card to the blue card
Austin: That's a great question. I can answer and help!
Austin: Am I chatting with ?
you: yes
Austin: Splendid!
Austin: As Gold Card and Blue Card have completely different Rewards Program, Points for both Cards can not be merged
Austin: Your Gold Card earns Membership Rewards while Blue Card earns Reward Dollars (Cash Back)

Offline avrumy22

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Re: Credit Card Retention Bonuses
« Reply #2321 on: May 21, 2014, 12:17:38 PM »
AMEX Blue

https://www304.americanexpress.com/credit-card/blue

You can't transfer them to airlines with this card but the points accumulate until you get a card that allows transfers.
Similar to Freedom card and Sapphire Preferred.


I dont understand, you recommend that card....

Offline NewYorker11219

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Re: Credit Card Retention Bonuses
« Reply #2322 on: May 21, 2014, 12:19:51 PM »
I will repeat one more time!
Thats AMEX Everyday Preferred the AMEX Everyday is Fee Free
Now, not AMEX Blue Cash Everyday but AMEX Everyday

Offline NewYorker11219

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Offline sayhey

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Re: Credit Card Retention Bonuses
« Reply #2324 on: May 21, 2014, 04:37:15 PM »
I called for a retention offer/incentive on my AMEX PRG card and I was told by a retention supervisor that that I was not eligible for any retention offer since I received a retention offer back in December on my personal AMEX Platinum (a $200 credit statement).  She said cardholders are only eligible for one retention incentive every 13 months and that applies to all personal AMEX cards they have.  Anyone else hear this before?

Offline avrumy22

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Offline sayhey

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Re: Credit Card Retention Bonuses
« Reply #2326 on: May 22, 2014, 11:45:29 AM »
I called for a retention offer/incentive on my AMEX PRG card and I was told by a retention supervisor that that I was not eligible for any retention offer since I received a retention offer back in December on my personal AMEX Platinum (a $200 credit statement).  She said cardholders are only eligible for one retention incentive every 13 months and that applies to all personal AMEX cards they have.  Anyone else hear this before?

Bump

Offline Adlebo

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Re: Credit Card Retention Bonuses
« Reply #2327 on: May 22, 2014, 01:49:54 PM »
Just spoke to amex. I have a Business Gold MR card coming up with an annual fee. Basically they said you can open a business blue card which does have  MR rewards without an annual fee and then transfer the points there. Or she mentioned that I can transfer the points to my existing SPG business card. Am I losing or gaining value if I just transfer it to  SPG?

Offline CS1

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Re: Credit Card Retention Bonuses
« Reply #2328 on: May 22, 2014, 01:53:08 PM »
Just spoke to amex. I have a Business Gold MR card coming up with an annual fee. Basically they said you can open a business blue card which does have  MR rewards without an annual fee and then transfer the points there. Or she mentioned that I can transfer the points to my existing SPG business card. Am I losing or gaining value if I just transfer it to  SPG?
IME, the MR points don't usually transfer to SPG on a 1:1 ratio. Did she give you a conversion/transfer rate?
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Offline Adlebo

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Re: Credit Card Retention Bonuses
« Reply #2329 on: May 22, 2014, 02:01:00 PM »
IME, the MR points don't usually transfer to SPG on a 1:1 ratio. Did she give you a conversion/transfer rate?
No gonna have to call back

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #2330 on: May 22, 2014, 02:47:47 PM »
No gonna have to call back

much better value to transfer to an airline -- think get 333 starwood for each 1000 MR

starwood to most airline 1000=1000

Offline avrumy22

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Re: Credit Card Retention Bonuses
« Reply #2331 on: May 22, 2014, 03:26:51 PM »
I called for a retention offer/incentive on my AMEX PRG card and I was told by a retention supervisor that that I was not eligible for any retention offer since I received a retention offer back in December on my personal AMEX Platinum (a $200 credit statement).  She said cardholders are only eligible for one retention incentive every 13 months and that applies to all personal AMEX cards they have.  Anyone else hear this before?

I called them and they didnt offer me anything  :(

any advice?

(I am just about to open a free amex MR card to store the points but would rather keep this, if i can)

Offline sayhey

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Re: Credit Card Retention Bonuses
« Reply #2332 on: May 22, 2014, 04:04:27 PM »
Has anyone received retention offers/incentives on multiple personal AMEX cards within the same year? 

I was told by a retension supervisor that the limit is one retention incentive every 13 months and that applies to all personal AMEX cards you have.  I was planning to call back and escalate this, but I wanted to get a sense of whether this is a real inflexible AMEX policy before I expend alot of time and energy.  Thanks.

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #2333 on: May 26, 2014, 12:20:16 PM »
Has anyone received retention offers/incentives on multiple personal AMEX cards within the same year? 

I was told by a retension supervisor that the limit is one retention incentive every 13 months and that applies to all personal AMEX cards you have.  I was planning to call back and escalate this, but I wanted to get a sense of whether this is a real inflexible AMEX policy before I expend alot of time and energy.  Thanks.

You're going to escalate a retention request??  ::)

You realize it's a YMMV and there is no obligation of even one retention offer, right?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: Credit Card Retention Bonuses
« Reply #2334 on: May 28, 2014, 09:03:04 AM »
i just called about my spg, they offered me 1000 starpoints right away and another 500 starpoints if i spend $1000 in 60 days.

Offline NewYorker11219

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Re: Credit Card Retention Bonuses
« Reply #2335 on: May 28, 2014, 10:28:22 AM »
i just called about my spg, they offered me 1000 starpoints right away and another 500 starpoints if i spend $1000 in 60 days.
took it?

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Re: Credit Card Retention Bonuses
« Reply #2336 on: May 28, 2014, 10:41:21 AM »
Yes
I prbl could have gotten more, but I was planning on keeping the card open anyway so I was happy with that offer

Offline avrumy22

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Re: Credit Card Retention Bonuses
« Reply #2337 on: May 28, 2014, 12:53:33 PM »
Bottom line. I closed my gold card cuz they didnt offer me anything. I cant justify the $175 fee so im done with that.

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Re: Credit Card Retention Bonuses
« Reply #2338 on: June 08, 2014, 08:07:41 PM »
Any recent data points on retention for Citi Reserve?
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Re: Credit Card Retention Bonuses
« Reply #2339 on: June 08, 2014, 08:18:17 PM »
Got AF waived for Delta Gold.
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