Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1852709 times)

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #2560 on: October 22, 2014, 06:44:51 PM »
Done with IB retention: $95 credit only.  Better than nothing!

Offline Hatastah

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Re: Credit Card Retention Bonuses
« Reply #2561 on: October 28, 2014, 12:48:43 AM »

Done with IB retention: $95 credit only.  Better than nothing!
Would that work for a card just opened?

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #2562 on: October 28, 2014, 12:59:35 AM »

Would that work for a card just opened?
IB comes with one year free, so I don't know what you mean?

Offline Hatastah

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Re: Credit Card Retention Bonuses
« Reply #2563 on: October 28, 2014, 01:37:10 AM »

IB comes with one year free, so I don't know what you mean?
Ink plus

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2564 on: October 28, 2014, 02:44:35 AM »
Ink plus
if you are referring to the recent 70k offer,  you will not get the fee waived

Offline samtam

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Re: Credit Card Retention Bonuses
« Reply #2565 on: November 02, 2014, 02:12:42 AM »
Is it worth it to keep the southwest cc open even though they don't want to do anything about the $69 annual fee?
Do I gain anything by keeping it open?

Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #2566 on: November 02, 2014, 02:25:29 AM »
Friend of mine called up Chase for united CC about a month after he applied and they offered him 15000 miles to keep it open.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2567 on: November 02, 2014, 02:26:43 AM »
Friend of mine called up Chase for united CC about a month after he applied and they offered him 15000 miles to keep it open.
WOW!

Offline efflpetzel

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Re: Credit Card Retention Bonuses
« Reply #2568 on: November 02, 2014, 08:09:19 AM »
Called up amex about the $175 fee on my prg card, after much pleading I was offered $75 credit or 10000 mr, naturally I took the mr,
Now if I close the card in a month they won't claw it back right?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2569 on: November 02, 2014, 08:13:00 AM »
Called up amex about the $175 fee on my prg card, after much pleading I was offered $75 credit or 10000 mr, naturally I took the mr,
Now if I close the card in a month they won't claw it back right?
What did you say that finally made them give you the offer ?

Offline efflpetzel

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Re: Credit Card Retention Bonuses
« Reply #2570 on: November 02, 2014, 08:21:00 AM »
That I'm thinking of closing the card coz the fee's too high

Offline AharonInIsrael

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Re: Credit Card Retention Bonuses
« Reply #2571 on: November 02, 2014, 01:45:16 PM »
Not really retention, but couldn't find a referral bonus thread.

My bro just applied for the CSP and was approved, and I'd been getting referral links from Chase the last few months about the card. I didn't mention the link to my bro when he applied, but I asked Chase if they could give me a referral bonus anyway (I'd been talking to my family about CCs and Chase specifically for a few months). I just got back a second SM saying:
Quote
Dear AharonInIsrael,

Thank you for contacting Chase about the Refer a Friend
promotional offer on the Sapphire Preferred rewards
account ending in 41.

You have been a valued customer by Chase. However, as
previously explained, all the terms of the Refer a Friend
promotional offer must be met to be able to receive the
Refer a Friend bonus points. We must remain fair and
consistent with our customers. Therefore, making an
exception for you would not be fair and consistent with
other customers.

We regret any inconvenience that this may cause you.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

TXX Mxxxxx
Senior Service Specialist
(844) 540-09xx ext 65xxx27
Anyone have a similar experience?

Offline shmebeble

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Re: Credit Card Retention Bonuses
« Reply #2572 on: November 02, 2014, 09:18:12 PM »
Not really retention, but couldn't find a referral bonus thread.

My bro just applied for the CSP and was approved, and I'd been getting referral links from Chase the last few months about the card. I didn't mention the link to my bro when he applied, but I asked Chase if they could give me a referral bonus anyway (I'd been talking to my family about CCs and Chase specifically for a few months). I just got back a second SM saying: Anyone have a similar experience?
They never budged for me. Had 3 legit cases

Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #2573 on: November 02, 2014, 09:46:09 PM »
They never budged for me. Had 3 legit cases
+2
Denny Crane

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2574 on: November 03, 2014, 04:53:43 PM »
Amex only wants to give me 1000 SPG points to keep the card open & it could take 6-8 weeks to post if the card is still open then.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2575 on: November 03, 2014, 05:30:58 PM »
Amex only wants to give me 1000 SPG points to keep the card open & it could take 6-8 weeks to post if the card is still open then.
HUC(chat)A for more and IME it posted with in 2 weeks not the 6-8 that they say

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2576 on: November 03, 2014, 05:31:55 PM »
HUC(chat)A for more and IME it posted with in 2 weeks not the 6-8 that they say
Are you referring to online chat ?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2577 on: November 03, 2014, 05:32:39 PM »
Are you referring to online chat ?
yes. I find them much more helpful than phone reps

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2578 on: November 03, 2014, 05:33:56 PM »
yes. I find them much more helpful than phone reps
When I tried chat they said its not their department & they gave a number to call.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2579 on: November 03, 2014, 05:38:19 PM »
When I tried chat they said its not their department & they gave a number to call.
keep trying. It took me 3 times to get 3,000 out of them