Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1853771 times)

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #2800 on: February 12, 2015, 02:02:32 PM »
I had my United explorer card since 2011. Every year I have been offered either 100 dollar credit or 10K UA points. This year I keep on getting shot down (this past year is the first time I didn't spend 25k on the card). Anyone else notice that they are getting more difficult?
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2801 on: February 12, 2015, 02:08:24 PM »
Quote from: Fan of Dan on February 12, 2015, 02:02:32 PM
I had my United explorer card since 2011. Every year I have been offered either 100 dollar credit or 10K UA points. This year I keep on getting shot down (this past year is the first time I didn't spend 25k on the card). Anyone else notice that they are getting more difficult?
Any reason you haven't churned all these years ?
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Offline ilherman

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Re: Credit Card Retention Bonuses
« Reply #2802 on: February 12, 2015, 02:34:11 PM »
Quote from: TimT on February 12, 2015, 12:39:56 AM
First rep gave 15k for PRG or did you have to HUCA ?
Still no luck with mine.
First rep. Spoke to retention dept. I did spend a lot on the card though...
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You can say what you think when you think what you say.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2803 on: February 12, 2015, 02:53:31 PM »
Quote from: ilherman on February 12, 2015, 02:34:11 PM
I did spend a lot on the card though...
Ye, that always helps
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Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #2804 on: February 12, 2015, 08:45:43 PM »
Quote from: TimT on February 12, 2015, 02:08:24 PM
Any reason you haven't churned all these years ?
Well I think I am going to have to churn now  :). I've applied for quite a few cards over the years but for some reason I just never got around to churning the Chase united card.
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Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #2805 on: February 12, 2015, 08:57:46 PM »
then your not a real FAN
« Last Edit: February 12, 2015, 09:12:18 PM by zlt123 »
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Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #2806 on: February 12, 2015, 08:58:33 PM »
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2807 on: February 12, 2015, 10:16:00 PM »
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Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #2808 on: February 12, 2015, 10:16:46 PM »
Quote from: TimT on February 12, 2015, 10:16:00 PM
You forgot "you're" :)
one thing at a time... :)
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Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #2809 on: February 13, 2015, 12:11:38 AM »
people its a lost case, in yiddish there is a saying ''you can't teach an old bear to dance''
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Offline noturbizniss

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Re: Credit Card Retention Bonuses
« Reply #2810 on: February 13, 2015, 10:59:05 AM »
Quote from: zlt123 on February 13, 2015, 12:11:38 AM
people its a lost case, in yiddish there is a saying ''you can't teach an old bear to dance''
In English there's  phrase you can't teach a bear to dance
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READ THE DARN WIKI!!!!

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Offline Freddie

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Re: Credit Card Retention Bonuses
« Reply #2811 on: February 17, 2015, 08:46:29 PM »
Did anyone ever get a retention bonus from the Marriott card? They promised me something if I would do 15 purchases in 90 days. I did the 15 purchases in like 10 days and since then two billing cycles has passed and I did not see the bonus post.
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Offline ShlockDoc

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Re: Credit Card Retention Bonuses
« Reply #2812 on: February 20, 2015, 10:32:33 AM »
1.  Called Amex to cancel PRG,  got offered 5,000 points plus an additional 15,000 with 5k of spending in 3 months.

2.  Called Amex to cancel SPG, got offered 3,000 points.

3.  Called Chase to cancel UA Explorer, got offered $65 statement credit.

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Offline Oceanblue

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Re: Credit Card Retention Bonuses
« Reply #2813 on: February 20, 2015, 10:47:07 AM »
Quote from: ShlockDoc on February 20, 2015, 10:32:33 AM
1.  Called Amex to cancel PRG,  got offered 5,000 points plus an additional 15,000 with 5k of spending in 3 months.


For my PRG, last week they offered me 10,000 plus 5,000 with $2,000 spend in 3 months. I wish I got your deal!
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Offline eAge

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Re: Credit Card Retention Bonuses
« Reply #2814 on: February 22, 2015, 06:44:04 PM »
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Offline lifetimedeals

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Re: Credit Card Retention Bonuses
« Reply #2815 on: February 23, 2015, 01:02:25 PM »
Anybody able to get AF waived for INK card lately? what about retention bonus?
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Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #2816 on: February 23, 2015, 01:04:44 PM »
Quote from: lifetimedeals on February 23, 2015, 01:02:25 PM
Anybody able to get AF waived for INK card lately? what about retention bonus?

Got it waived on Ink Bold (Not around anymore) about 3 months ago.
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Offline lifetimedeals

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Re: Credit Card Retention Bonuses
« Reply #2817 on: February 23, 2015, 01:09:54 PM »
Curious about the Ink Plus, any ideas?
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Offline ranhan429

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Re: Credit Card Retention Bonuses
« Reply #2818 on: February 25, 2015, 05:30:46 PM »
how do you exactly ask for a retention bonus? "I wanna close the card -- unless you wanna offer me something to keep it open?" sounds so weird.
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Offline benjie1305

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Credit Card Retention Bonuses
« Reply #2819 on: February 25, 2015, 05:48:00 PM »
Quote from: ranhan429 on February 25, 2015, 05:30:46 PM
how do you exactly ask for a retention bonus? "I wanna close the card -- unless you wanna offer me something to keep it open?" sounds so weird.

Very difficult to keep going.. Blah blah.. Not able to fully utilize the benefits anymore blah blah.. Anyway to offset the costs/ make it more enticing.

OR just ask for the retention department. They know what your calling for
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