Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

« previous next »
Pages: 1 ... 137 138 139 140 141 142 [143] 144 145 146 147 148 149 ... 395   Go Down

Author Topic: Credit Card Retention Bonuses  (Read 1853769 times)

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2840 on: March 06, 2015, 08:35:25 AM »
Quote from: Kabrams1618 on March 05, 2015, 09:54:03 PM
I have both the hyatt card and the united explorers card up for first year annual fees.  Should i call separately for retention bonuses for each card or call and ask about both cards at the same time.
Start with one and see how the rep is.
Logged
Quaerite et Invenietis.

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2841 on: March 06, 2015, 08:36:08 AM »
Quote from: princea143 on February 27, 2015, 09:05:49 PM
Thanks all!  So how often should one call for retention perks to maximize the potential bonuses?  Seems like others are doing it more often than when the AF is to be applied.
Do not do it often as that may lead to a negative relationship with the bank.
Logged
Quaerite et Invenietis.

Offline Malachi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 987
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2842 on: March 06, 2015, 08:42:05 AM »
Quote from: Marco Polo on March 06, 2015, 08:36:08 AM
Do not do it often as that may lead to a negative relationship with the bank.
Is that just a theory?
Logged
Denny Crane

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2843 on: March 06, 2015, 08:53:28 AM »
Quote from: Malachi on March 06, 2015, 08:42:05 AM
Is that just a theory?
I do not have personal experience, but i think i recall seeing something about this and/or asking for points about issues.
Logged
Quaerite et Invenietis.

Offline sruly101

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2012
  • Posts: 2326
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NY
Re: Credit Card Retention Bonuses
« Reply #2844 on: March 07, 2015, 05:34:30 PM »
Was probably asked already but is there any hope or even bother to ask trying to get waived or offered anything for the Citi Executive card?
Logged

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2845 on: March 07, 2015, 06:47:56 PM »
Quote from: sruly101 on March 07, 2015, 05:34:30 PM
Was probably asked already but is there any hope or even bother to ask trying to get waived or offered anything for the Citi Executive card?
Can't hurt to ask.
Logged
Quaerite et Invenietis.

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2464
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2846 on: March 08, 2015, 11:22:27 AM »
Quote from: nobiggy on February 25, 2015, 09:15:00 PM
Not possible.
so it seems mo one has had any luck with this, no success stories posted.
Logged

Offline WAM

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2010
  • Posts: 1394
  • Total likes: 307
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Location, location, location.
Re: Credit Card Retention Bonuses
« Reply #2847 on: March 08, 2015, 12:48:40 PM »
My Chase BA & UA MPE cards were hit with af.( If I cancel within 180 days of the fee, it will be credited back.) When I SM'd asking for a retention bonus, they said no. I called to cancel, the cs rep offered the following if I keep the cards open: 9k bonus Avios for $1500 spend in 3 months on BA card & 10k bonus miles for $2000/1 month on UA MPE. I figured I might as well ask they were offering if I keep my other cards open:
UA Club 15k miles/$100, no spend needed
Freedom 5k points no spend needed
IB 10k bonus points for $5000/3 months.
Logged

Offline Fan of Dan

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3029
  • Total likes: 8
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2848 on: March 09, 2015, 12:40:58 AM »
Are there any free versions of the Amex PRG? I don't want it for the points however I would like to downgrade so that I can keep the card alive for SBS etc.

I also have a negative points balance right now - assuming that won't cause me any issues when I want to close or downgrade?
Logged

Offline Aj3042

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1379
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: The Oval Office
  • Programs: Presidential Limo Gold, Secret Service Detail Platinum, Air Force One Diamond, White House Free Days, Red Telephone Priority Service.
Re: Credit Card Retention Bonuses
« Reply #2849 on: March 09, 2015, 12:59:53 AM »
Quote from: Fan of Dan on March 09, 2015, 12:40:58 AM
Are there any free versions of the Amex PRG? I don't want it for the points however I would like to downgrade so that I can keep the card alive for SBS etc.

I also have a negative points balance right now - assuming that won't cause me any issues when I want to close or downgrade?
I tried a few times. Reps say you can only downgrade to the same program and same kind of card. So PRG can only be downed to an MR card and the only free MR card is a cc not a charge card so that won't work either. HUCA'd this many times and this is what I consistently heard.
Logged

Offline Fan of Dan

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3029
  • Total likes: 8
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2850 on: March 09, 2015, 01:23:51 AM »
Quote from: Aj3042 on March 09, 2015, 12:59:53 AM
I tried a few times. Reps say you can only downgrade to the same program and same kind of card. So PRG can only be downed to an MR card and the only free MR card is a cc not a charge card so that won't work either. HUCA'd this many times and this is what I consistently heard.
Shame, I guess I will just have to cancel outright in that case. Thanks!
Logged

Offline keemster26

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2328
  • Total likes: 37
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2851 on: March 09, 2015, 04:11:55 AM »
Quote from: Aj3042 on March 09, 2015, 12:59:53 AM
I tried a few times. Reps say you can only downgrade to the same program and same kind of card. So PRG can only be downed to an MR card and the only free MR card is a cc not a charge card so that won't work either. HUCA'd this many times and this is what I consistently heard.
Are you sure you can't downgrade to the everyday card?
Logged

Offline Aj3042

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1379
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: The Oval Office
  • Programs: Presidential Limo Gold, Secret Service Detail Platinum, Air Force One Diamond, White House Free Days, Red Telephone Priority Service.
Re: Credit Card Retention Bonuses
« Reply #2852 on: March 09, 2015, 09:02:02 AM »
Quote from: keemster26 on March 09, 2015, 04:11:55 AM
Are you sure you can't downgrade to the everyday card?
Yes that's what they insisted to me many many times.
Logged

Offline bookwrm

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2012
  • Posts: 352
  • Total likes: 0
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2853 on: March 09, 2015, 01:24:14 PM »
just called citi to get my aa plat mc af fee waived (for the second year) and the only offer they gave was to downgrade to a aa bronze. should i bother trying again or just take the offer? (i also have a aa plat visa that i need to do the same thing too).
Logged

Offline rots5

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2011
  • Posts: 8000
  • Total likes: 27
  • DansDeals.com Hat Tips 17
    • View Profile
    • Custom Cakes for Every Occassion
  • Location: Monsey
Re: Credit Card Retention Bonuses
« Reply #2854 on: March 09, 2015, 01:29:12 PM »
can a plat downgrade to a prg?
Logged
If you have any questions please search and then ask. PM me for detailed help.

Offline Aj3042

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1379
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: The Oval Office
  • Programs: Presidential Limo Gold, Secret Service Detail Platinum, Air Force One Diamond, White House Free Days, Red Telephone Priority Service.
Re: Credit Card Retention Bonuses
« Reply #2855 on: March 09, 2015, 01:45:48 PM »
Quote from: rots5 on March 09, 2015, 01:29:12 PM
can a plat downgrade to a prg?
Yes done that too. Both are charge cards earning MR so you can.
Logged

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2464
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2856 on: March 09, 2015, 02:37:55 PM »
Quote from: bookwrm on March 09, 2015, 01:24:14 PM
just called citi to get my aa plat mc af fee waived (for the second year) and the only offer they gave was to downgrade to a aa bronze. should i bother trying again or just take the offer? (i also have a aa plat visa that i need to do the same thing too).
been following this thread a while, dont see any success on the AA exec card
Logged

Offline bookwrm

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2012
  • Posts: 352
  • Total likes: 0
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2857 on: March 09, 2015, 02:39:45 PM »
Quote from: eli1571 on March 09, 2015, 02:37:55 PM
been following this thread a while, dont see any success on the AA exec card

i'm referring to the platinum not the executive
Logged

Offline eli1571

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2464
  • Total likes: 28
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2858 on: March 09, 2015, 02:41:10 PM »
Quote from: bookwrm on March 09, 2015, 02:39:45 PM
i'm referring to the platinum not the executive
sorry
Logged

Offline Toasted

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2013
  • Posts: 1101
  • Total likes: 222
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2859 on: March 09, 2015, 05:06:37 PM »
They nixed me on the platinum so I just cancelled.
Logged
Pages: 1 ... 137 138 139 140 141 142 [143] 144 145 146 147 148 149 ... 395   Go Up
« previous next »