Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1852101 times)

Offline rs242

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 1304
  • Total likes: 157
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2880 on: March 12, 2015, 05:53:29 PM »
I called today about my delta gold Amex they would not offer anything and then I asked if there something she could do the cs told me there is no way for her to drop the a/f on this card

Offline Einstein

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2014
  • Posts: 1248
  • Total likes: 6
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2881 on: March 12, 2015, 06:46:12 PM »
Got 12.5 skymiles on my delta card for just paying the annual fee, no extra spending required
If you think nobody cares about you... just forget to pay your credit card bill

Offline lunatic

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2009
  • Posts: 4459
  • Total likes: 29
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2882 on: March 12, 2015, 08:43:48 PM »
Good data points... I also have af coming up on a delta gold.
Seems like all of a sudden so many people have af coming up on the Delta gold. Wonder if it has anything to do with the Delta glitch 😆

Offline Einstein

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2014
  • Posts: 1248
  • Total likes: 6
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2883 on: March 13, 2015, 01:03:11 AM »
Good data points... I also have af coming up on a delta gold.
Seems like all of a sudden so many people have af coming up on the Delta gold. Wonder if it has anything to do with the Delta glitch 😆
lol ha that's a good point but actually not why I opened it....Had to be in Mexico City and found that Delta miles actually was the most convenient
If you think nobody cares about you... just forget to pay your credit card bill

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2884 on: March 15, 2015, 12:32:26 PM »
I got 25000 points to keep open the prg

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2885 on: March 15, 2015, 12:39:25 PM »
I got 25000 points to keep open the prg
That's a nice amount. Any spend required ? Do you do heavy spending on this card ?

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2886 on: March 15, 2015, 12:39:51 PM »
That's a nice amount. Any spend required ? Do you do heavy spending on this card ?
No and no

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2887 on: March 15, 2015, 12:42:22 PM »
No and no
You just said you wanna close it & they said "here, take 25k to keep it open" ? Sweet

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2888 on: March 15, 2015, 12:42:58 PM »
You just said you wanna close it & they said "here, take 25k to keep it open" ? Sweet
Yup
And I used 17000 points to pay for the annual fee even it's not the best redemption it's still better than to take out 175 from pocket

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2596
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2889 on: March 15, 2015, 12:52:42 PM »
Yup
And I used 17000 points to pay for the annual fee even it's not the best redemption it's still better than to take out 175 from pocket
That's why they gave you the 25k because they see you're anyways not making good use of the MR.
#JustKiddin

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2890 on: March 15, 2015, 12:54:14 PM »
And I used 17000 points to pay for the annual fee even it's not the best redemption it's still better than to take out 175 from pocket
Not sure too many would agree with that.

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2891 on: March 15, 2015, 12:56:09 PM »
Not sure too many would agree with that.
I am still ahead with 8000 points plus come June and I'll get another $100 travel credit

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2892 on: March 15, 2015, 12:57:59 PM »
Not sure too many would agree with that.
Each sticks to their own.

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2893 on: March 15, 2015, 01:04:33 PM »
I am still ahead with 8000 points plus come June and I'll get another $100 travel credit
So in reality you got 8k to keep it open. The other 17k was the AF credited back to you.

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2894 on: March 15, 2015, 01:07:01 PM »
So in reality you got 8k to keep it open. The other 17k was the AF credited back to you.
That's was my personal decision to use it for credit

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2895 on: March 15, 2015, 01:08:35 PM »
That's was my personal decision to use it for credit
100%. But they didn't offer you 25k to keep it open, only 8k.

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2596
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2896 on: March 15, 2015, 01:10:07 PM »
AF on ink bold is coming up so far (2 calls) it's a no go.
Will I have better chances after the AF posts?

Offline yoelygb

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 177
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2897 on: March 15, 2015, 01:11:39 PM »
100%. But they didn't offer you 25k to keep it open, only 8k.
No they offered me 25000  and I call back a few weeks later to ask to waive the Annual fee

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2898 on: March 15, 2015, 01:13:39 PM »
No they offered me 25000  and I call back a few weeks later to ask to waive the Annual fee
Oh, so they gave you 25000 + 17000 credited back ? Got it

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2596
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #2899 on: March 15, 2015, 01:15:09 PM »
Oh, so they gave you 25000 + 17000 credited back ? Got it
Lol, but this is my take:
That's why they gave you the 25k because they see you're anyways not making good use of the MR.
#JustKiddin