Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1846385 times)

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2920 on: March 20, 2015, 12:46:28 PM »
How much - 30k?
I don't think it is a signup bonus per se, rather it is just a bonus for upgrading.
The normal bonus-I asked if I downgrade to green would I get the signup bonus they said no bec it is a downgrade, but then THEY said if I upgrade to platinum I would have to pay the 450 AF upfront, but WOULD get the signup bonus and if I cancel within the year I would get a prorated refund. Should I upgrade to platinum, meet my spending requirements, and then downgrade to green?

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2921 on: March 21, 2015, 11:16:11 PM »
The normal bonus-I asked if I downgrade to green would I get the signup bonus they said no bec it is a downgrade, but then THEY said if I upgrade to platinum I would have to pay the 450 AF upfront, but WOULD get the signup bonus and if I cancel within the year I would get a prorated refund. Should I upgrade to platinum, meet my spending requirements, and then downgrade to green?
I clarified- they said its a "special offer" for me- to upgrade to platinum- I would get 30,000 points after some spending thresh hold and then they said I could downgrade to green and get a refund- any reason not to do this?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2922 on: March 21, 2015, 11:43:46 PM »
I clarified- they said its a "special offer" for me- to upgrade to platinum- I would get 30,000 points after some spending thresh hold and then they said I could downgrade to green and get a refund- any reason not to do this?
Yes. Because you will have to wait a year from downgrading to get the signup bonus again on a new Plat card. So first sign up for a Plat card, that way you'll be eligible for the bonus, then do the upgrade on your BRG.

Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #2923 on: March 22, 2015, 01:49:24 AM »
Yes. Because you will have to wait a year from downgrading to get the signup bonus again on a new Plat card. So first sign up for a Plat card, that way you'll be eligible for the bonus, then do the upgrade on your BRG.
Can I have a platinum and then upgrade my BRG from the same company and ssn to a platinum in other words will they allow me 2 platinums?
And if yes twice the bonus in the same 12  months?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2924 on: March 22, 2015, 01:56:29 AM »
Can I have a platinum and then upgrade my BRG from the same company and ssn to a platinum in other words will they allow me 2 platinums?
And if yes twice the bonus in the same 12  months?
Yes - you can have 2 Plats. And I don't understand the 2nd question.

Offline sm8542

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Re: Credit Card Retention Bonuses
« Reply #2925 on: March 22, 2015, 02:05:10 AM »
Anyone got somting for a Sapphire ? United ? Delta ?

Offline Emkay

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Re: Credit Card Retention Bonuses
« Reply #2926 on: March 22, 2015, 02:25:20 AM »
Anyone got somting for a Sapphire ? United ? Delta ?
Got for United

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #2927 on: March 22, 2015, 07:07:56 AM »
Anyone got somting for a Sapphire ? United ? Delta ?

Not a retention but got them to waive my Sapphire. United they would only pro-rate and didnt offer me anything either at the time.
Work hard, Play harder!

Offline eAge

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Re: Credit Card Retention Bonuses
« Reply #2928 on: March 22, 2015, 08:22:37 PM »
Just got my best retention offer to date,
CitiBusiness AA -- 2.5k bonus points for each month that I spend at least $2.5k for the next 16 month -- yes, that's 40k total...

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2929 on: March 22, 2015, 08:28:25 PM »
Just got my best retention offer to date,
CitiBusiness AA -- 2.5k bonus points for each month that I spend at least $2.5k for the next 16 month -- yes, that's 40k total...
Sorry to burst your bubble, but a simple churn is 50k. No need to wait 16 months until the miles show up, and no need to spend $2.5k every month.

Offline eAge

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Re: Credit Card Retention Bonuses
« Reply #2930 on: March 22, 2015, 08:32:45 PM »

Sorry to burst your bubble, but a simple churn is 50k. No need to wait 16 months until the miles show up, and no need to spend $2.5k every month.
+1
No bubble busted though, best retention I've ever got.

Offline avremie

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Re: Credit Card Retention Bonuses
« Reply #2931 on: March 22, 2015, 09:56:52 PM »
Got 2k spg through chat

Offline 12HRS

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Re: Credit Card Retention Bonuses
« Reply #2932 on: March 23, 2015, 02:29:33 PM »
5000 marriott for 15 purchases over 90 days.

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2933 on: March 23, 2015, 05:13:57 PM »
Yes. Because you will have to wait a year from downgrading to get the signup bonus again on a new Plat card. So first sign up for a Plat card, that way you'll be eligible for the bonus, then do the upgrade on your BRG.
then downgrade both to green?

Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #2934 on: March 23, 2015, 06:03:54 PM »
10k TY for citi forward. 3k spend.
5k for Barclays US Air. 1k spend.
And additional 4k US AIR. No spend necessary.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2935 on: March 23, 2015, 06:55:22 PM »
then downgrade both to green?
That's an option, or cancel both.

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2936 on: March 24, 2015, 12:46:10 AM »
That's an option, or cancel both.
If I apply now for a platinum and get approve and then tell them I want to upgrade my current BGR they wont say, since I just got the bonus from the new card- I will not be eligible for this bonus offer anymore?

Offline mord1

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Re: Credit Card Retention Bonuses
« Reply #2937 on: March 24, 2015, 01:42:25 AM »
That's an option, or cancel both.
I guess according to your svara- I might as well get the green card now also- so I will get the signup bonus now and then will be eligible down the line also?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2938 on: March 24, 2015, 07:47:34 AM »
If I apply now for a platinum and get approve and then tell them I want to upgrade my current BGR they wont say, since I just got the bonus from the new card- I will not be eligible for this bonus offer anymore?
No
I guess according to your svara- I might as well get the green card now also- so I will get the signup bonus now and then will be eligible down the line also?
Green Card sign up bonus is nothing special

Offline princea143

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Re: Credit Card Retention Bonuses
« Reply #2939 on: March 27, 2015, 05:18:46 PM »
I am still ahead with 8000 points plus come June and I'll get another $100 travel credit
How does one get this travel credit? Is it part of PRG perks?  Not aware of this one.