Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1849265 times)

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2940 on: March 27, 2015, 05:22:11 PM »
Quote from: princea143 on March 27, 2015, 05:18:46 PM
How does one get this travel credit? Is it part of PRG perks?  Not aware of this one.
http://www.dansdeals.com/archives/62092
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Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #2941 on: March 28, 2015, 08:32:30 PM »
3k SPG via chat!
She offered me to downgrade it to a non AF card. I'll do that after points post!
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Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #2942 on: March 29, 2015, 09:23:01 PM »
Just called 2x in a row (for SPG and PRG), and got the same lady!

:)

Unfortunately she couldn't offer me anything. (I haven't used either card in a few months, besides for SBS, so maybe that's why).

Now for a question:
If what they offer is based on what the computer shows for my account, is there any point in HUCAing?
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Workflowy. You won't know what you're missing until you try it.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2943 on: March 29, 2015, 09:28:34 PM »
Quote from: etech0 on March 29, 2015, 09:23:01 PM
is there any point in HUCAing?
Yes
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2944 on: March 29, 2015, 09:29:48 PM »
Quote from: etech0 on March 29, 2015, 09:23:01 PM
Just called 2x in a row (for SPG and PRG), and got the same lady!

:)

Unfortunately she couldn't offer me anything. (I haven't used either card in a few months, besides for SBS, so maybe that's why).

Now for a question:
If what they offer is based on what the computer shows for my account, is there any point in HUCAing?
HUCA. I've had 1 rep offer nothing & the next rep offer something.
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Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #2945 on: March 29, 2015, 10:26:37 PM »
Quote from: TimT on March 29, 2015, 09:29:48 PM
HUCA. I've had 1 rep offer nothing & the next rep offer something.
Quote from: D93 on March 29, 2015, 09:28:34 PM
Yes
Will do. I hope I don't get the same lady :)
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Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #2946 on: March 29, 2015, 11:39:57 PM »
How long after opening a cc can I start asking for retention bonuses?
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Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #2947 on: March 30, 2015, 12:00:03 AM »
You can always ask, worst they'll say is no.
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Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #2948 on: March 30, 2015, 01:36:45 PM »
The best they offered me for my PRG was to charge me "only" 17k MR instead of the fee.

So sad to close it before it becomes a much better card..
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Offline Ergel

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Re: Credit Card Retention Bonuses
« Reply #2949 on: March 30, 2015, 02:12:42 PM »
AA executive card - offered me $100 + 5,000 miles or 15,000 miles. Soyanara
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Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2950 on: March 30, 2015, 02:29:23 PM »
Quote from: Ergel on March 30, 2015, 02:12:42 PM
AA executive card - offered me $100 + 5,000 miles or 15,000 miles. Soyanara
No spend required?
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Offline Ergel

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Re: Credit Card Retention Bonuses
« Reply #2951 on: March 30, 2015, 05:59:51 PM »
$5K spend

For the wife's card they offered 1K miles a month for $1K spend.
I'm gonna miss the lounge access.
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #2952 on: March 30, 2015, 06:09:09 PM »
Quote from: Ergel on March 30, 2015, 05:59:51 PM
$5K spend

For the wife's card they offered 1K miles a month for $1K spend.
I'm gonna miss the lounge access.

What they offered your wife is what they usually offer for the AA Platinum card...
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Offline lunatic

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Re: Credit Card Retention Bonuses
« Reply #2953 on: March 31, 2015, 02:44:10 PM »
Amex delta gold:
Call #1  - nothing
HUCA #1 - nothing
HUCA #2 - CSR tells me there is no retention dept 😯
HUCA #3 - nothing

What am I doing wrong?
« Last Edit: March 31, 2015, 02:48:06 PM by lunatic »
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Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #2954 on: March 31, 2015, 02:57:20 PM »
Quote from: lunatic on March 31, 2015, 02:44:10 PM
Amex delta gold:
Call #1  - nothing
HUCA #1 - nothing
HUCA #2 - CSR tells me there is no retention dept 😯
HUCA #3 - nothing

What am I doing wrong?

Are you calling the retention line?
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Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #2955 on: March 31, 2015, 03:06:14 PM »

Quote from: lunatic on March 31, 2015, 02:44:10 PM
Amex delta gold:
Call #1  - nothing
HUCA #1 - nothing
HUCA #2 - CSR tells me there is no retention dept
HUCA #3 - nothing

What am I doing wrong?
I don't know which number your calling but this is the retention department phone number 800-444-2568 good luck
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Life is as good as you make it...

Offline lunatic

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Re: Credit Card Retention Bonuses
« Reply #2956 on: March 31, 2015, 03:07:25 PM »
Quote from: shauly on March 31, 2015, 02:57:20 PM
Are you calling the retention line?
Calling cs and asking for retention dept
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Offline shauly

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Re: Credit Card Retention Bonuses
« Reply #2957 on: March 31, 2015, 03:11:15 PM »
Ya so try calling the number Riley posted for you from the wiki.

Keep in mind you won't always get a retention offer, especially if you just got the bonus and left it in a drawer for the rest of the year.
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Offline lunatic

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Re: Credit Card Retention Bonuses
« Reply #2958 on: March 31, 2015, 03:15:31 PM »
Thx
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Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #2959 on: March 31, 2015, 05:34:24 PM »
5k for UE.
$95 IP.
« Last Edit: March 31, 2015, 05:44:59 PM by nobiggy »
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