Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1849449 times)

Offline Einstein

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Re: Credit Card Retention Bonuses
« Reply #2960 on: March 31, 2015, 08:43:17 PM »
Amex delta gold:
Call #1  - nothing
HUCA #1 - nothing
HUCA #2 - CSR tells me there is no retention dept 😯
HUCA #3 - nothing

What am I doing wrong?
I personally got a retention offer on the Amex Delta Gold....

P.S. Im the one who updated the wiki ;)
If you think nobody cares about you... just forget to pay your credit card bill

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2961 on: April 01, 2015, 01:22:17 PM »
anyone ever gotten a retention offer from amex via chat?
2 of my wifes cards are gonna get hit soon with AF and i dont want to bother her with calling and then letting me speak (its a last resort)

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2962 on: April 01, 2015, 01:23:27 PM »
anyone ever gotten a retention offer from amex via chat?
Yes

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #2963 on: April 01, 2015, 01:32:56 PM »

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #2964 on: April 01, 2015, 01:43:38 PM »

so HUC(hat)A?
Ummmm......  let me think for a second.......... I came to the conclusion that you should try again.... Good luck !!!!
Life is as good as you make it...

Offline Einstein

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Re: Credit Card Retention Bonuses
« Reply #2965 on: April 02, 2015, 10:01:54 AM »
Just got retention bonus on Cit Platinum Mastercard

$95 dollar statement credit after one $95 purchase

also 1000 bonus miles for the next 16 months after spending 1000 dollers ;D
If you think nobody cares about you... just forget to pay your credit card bill

Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #2966 on: April 02, 2015, 10:58:22 AM »
Does anyone know a direct number to Barclaycard retention?

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #2967 on: April 02, 2015, 10:59:21 AM »
Does anyone know a direct number to Barclaycard retention?

18664084064 is the credit department.
Work hard, Play harder!

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #2968 on: April 02, 2015, 06:54:43 PM »
Just got retention bonus on Cit Platinum Mastercard

$95 dollar statement credit after one $95 purchase

also 1000 bonus miles for the next 16 months after spending 1000 dollers ;D

That's the standard. I got that last month. Barely took any effort. Gotta love getting something that good with no effort compared to how you have to negotiate with some of the other cards.

Offline Einstein

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Re: Credit Card Retention Bonuses
« Reply #2969 on: April 02, 2015, 07:08:40 PM »
That's the standard. I got that last month. Barely took any effort. Gotta love getting something that good with no effort compared to how you have to negotiate with some of the other cards.
agreed, was easier then I expected :)

was definitely worth the phone call
If you think nobody cares about you... just forget to pay your credit card bill

Offline joshnuss

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Re: Credit Card Retention Bonuses
« Reply #2970 on: April 03, 2015, 12:41:40 AM »
MY fee for sapphire preferred came in 149 dollars ouch. any chance of any retention bonus?

Offline Einstein

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Re: Credit Card Retention Bonuses
« Reply #2971 on: April 03, 2015, 12:44:12 AM »
MY fee for sapphire preferred came in 149 dollars ouch. any chance of any retention bonus?
How could it be more then $95?
If you think nobody cares about you... just forget to pay your credit card bill

Offline TimT

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Offline Einstein

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Re: Credit Card Retention Bonuses
« Reply #2973 on: April 03, 2015, 01:09:37 AM »
If you think nobody cares about you... just forget to pay your credit card bill

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #2974 on: April 03, 2015, 01:12:38 AM »
But its still $95 so only if you applied thru those very specific links?
Correct, the regular link is $95.

Offline spetropo

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Re: Credit Card Retention Bonuses
« Reply #2975 on: April 03, 2015, 08:03:15 AM »
Ugh, just got off the phone with AMEX tried to get AF waived, then told her I will close the card and before I new it she said my account was closed. What now? Can I reapply or a new SPG card? will SPG merge accounts or should I just use my existing spg account.

Did get my Chase Ink waived though.

Thanks
S

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2976 on: April 03, 2015, 09:07:30 AM »
Ugh, just got off the phone with AMEX tried to get AF waived, then told her I will close the card and before I new it she said my account was closed. What now? Can I reapply or a new SPG card? will SPG merge accounts or should I just use my existing spg account.

Did get my Chase Ink waived though.

Thanks
S
They can probably open it again for you.

Personal SPG, you cannot get again, business you need to wait a year.
Quaerite et Invenietis.

Offline Emkay

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Re: Credit Card Retention Bonuses
« Reply #2977 on: April 03, 2015, 09:17:46 AM »
Ugh, just got off the phone with AMEX tried to get AF waived, then told her I will close the card and before I new it she said my account was closed. What now? Can I reapply or a new SPG card? will SPG merge accounts or should I just use my existing spg account.

Did get my Chase Ink waived though.

Thanks
S
Happened to a friend, had no problem reopening

Offline spetropo

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Re: Credit Card Retention Bonuses
« Reply #2978 on: April 03, 2015, 09:38:43 AM »
Thanks folks, instead of reopening you think if I reapply i may get the bonus? I have had the cards for awhile.
S

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2979 on: April 03, 2015, 09:43:58 AM »
Thanks folks, instead of reopening you think if I reapply i may get the bonus? I have had the cards for awhile.
S
If it was an Amex personal card, you will not get the bonus. If it was a business card from Amex, you still need to wait 12 months.
Quaerite et Invenietis.