Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1838079 times)

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #3060 on: May 04, 2015, 06:14:56 PM »
Quote from: Marco Polo on May 04, 2015, 04:31:02 PM
Closing the older card can hurt the average age of your accounts.
+1 do not close the older one
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Offline Aaaron

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Re: Credit Card Retention Bonuses
« Reply #3061 on: May 04, 2015, 07:15:29 PM »
Quote from: Yehuda25 on May 04, 2015, 06:14:56 PM
+1 do not close the older one

So what are my options?  Leave them both open and eat the fee/get some sort of retention bonus?  Or close it and lose the line of credit?
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3062 on: May 04, 2015, 07:18:58 PM »
Quote from: Aaaron on May 04, 2015, 07:15:29 PM
So what are my options?  Leave them both open and eat the fee/get some sort of retention bonus?  Or close it and lose the line of credit?
Have you been paying the AF every year on the older one ? You could certainly try for retention.
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Offline Aaaron

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Re: Credit Card Retention Bonuses
« Reply #3063 on: May 04, 2015, 08:09:55 PM »
Quote from: TimT on May 04, 2015, 07:18:58 PM
Have you been paying the AF every year on the older one ? You could certainly try for retention.

About 50/50.  Some years I find the time to call and get it waived, others I don't even bother, and then some years I call and am not successful.  And I'm too lazy to HUCA.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3064 on: May 04, 2015, 08:14:41 PM »
Quote from: Aaaron on May 04, 2015, 08:09:55 PM
About 50/50.  Some years I find the time to call and get it waived, others I don't even bother, and then some years I call and am not successful.  And I'm too lazy to HUCA.
Are these personal or business ?
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Offline Aaaron

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Re: Credit Card Retention Bonuses
« Reply #3065 on: May 04, 2015, 08:18:46 PM »
Quote from: TimT on May 04, 2015, 08:14:41 PM
Are these personal or business ?

They're both personal.  I got the second one during April of 14 when people thought there was a possibility of getting the bonus again.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3066 on: May 04, 2015, 08:23:13 PM »
Quote from: Aaaron on May 04, 2015, 08:18:46 PM
They're both personal.  I got the second one during April of 14 when people thought there was a possibility of getting the bonus again.
Definitely try retention. Even if you don't get anything it's still worth it to keep them both open, with all the year round promotions & SBS, it should take care of the AF.

Sounds like you didn't get the bonus, correct ?
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Offline Aaaron

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Re: Credit Card Retention Bonuses
« Reply #3067 on: May 04, 2015, 09:15:05 PM »
Quote from: TimT on May 04, 2015, 08:23:13 PM
Definitely try retention. Even if you don't get anything it's still worth it to keep them both open, with all the year round promotions & SBS, it should take care of the AF.

Sounds like you didn't get the bonus, correct ?

Correct.  No bonus, but I referred myself from one email account to another and my primary got the 5k referral bonus.  I'll try milking them tomorrow.

Thanks!
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Offline eis517

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Re: Credit Card Retention Bonuses
« Reply #3068 on: May 05, 2015, 04:14:27 PM »
Chase Ink- said I wanted to cancel because of the annual fee. She offered me 10K points if I spend $5k in 3 months. I said no. I might as well get a new card, spend the $5k and get 60K points.
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Offline D93

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Re: Credit Card Retention Bonuses
« Reply #3069 on: May 05, 2015, 05:05:39 PM »
Quote from: eis517 on May 05, 2015, 04:14:27 PM
Chase Ink- said I wanted to cancel because of the annual fee. She offered me 10K points if I spend $5k in 3 months. I said no. I might as well get a new card, spend the $5k and get 60K points.

You can take the 10k AND get a new card for another 60k
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Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #3070 on: May 05, 2015, 11:53:23 PM »
Quote from: D93 on May 05, 2015, 05:05:39 PM
You can take the 10k and cancel within 60 days AND get a new card for another 60k
FTFY
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Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #3071 on: May 06, 2015, 01:41:25 AM »
Quote from: eis517 on May 05, 2015, 04:14:27 PM
Chase Ink- said I wanted to cancel because of the annual fee. She offered me 10K points if I spend $5k in 3 months. I said no. I might as well get a new card, spend the $5k and get 60K points.
That's been the offer for the past 6 months.
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Offline D93

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Re: Credit Card Retention Bonuses
« Reply #3072 on: May 06, 2015, 01:45:56 AM »
Quote from: clear thinker on May 05, 2015, 11:53:23 PM
FTFY
No way! Why would you cancel an INK?
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Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #3073 on: May 06, 2015, 08:24:01 AM »
Quote from: D93 on May 06, 2015, 01:45:56 AM
No way! Why would you cancel an INK?

+1

Quote from: D93 on May 05, 2015, 05:05:39 PM
You can take the 10k AND get a new card for another 60k

+100
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Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #3074 on: May 06, 2015, 09:39:54 AM »
Quote from: D93 on May 06, 2015, 01:45:56 AM
No way! Why would you cancel an INK?
If he doesn't want to pay the AF
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Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #3075 on: May 06, 2015, 09:45:39 AM »
Quote from: clear thinker on May 06, 2015, 09:39:54 AM
If he doesn't want to pay the AF

a) you can always get some sort of retention which he mentioned he was offered. b) Ink is quite valuable.
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Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #3076 on: May 06, 2015, 10:00:07 AM »
Quote from: benjie1305 on May 06, 2015, 09:45:39 AM
a) you can always get some sort of retention which he mentioned he was offered. b) Ink is quite valuable.
So I said he can take the retention and then cancel before the 60 days if he doesn't want to pay the AF.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3077 on: May 06, 2015, 10:06:45 AM »
Quote from: clear thinker on May 06, 2015, 10:00:07 AM
So I said he can take the retention and then cancel before the 60 days if he doesn't want to pay the AF.
If you could max out the 5x on both inks its worth a lot more than an AF.
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Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #3078 on: May 06, 2015, 10:16:50 AM »
Quote from: TimT on May 06, 2015, 10:06:45 AM
If you could max out the 5x on both inks its worth a lot more than an AF.
I couldn't agree more but others think differently.
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Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #3079 on: May 06, 2015, 10:21:56 AM »
Quote from: clear thinker on May 06, 2015, 10:16:50 AM
I couldn't agree more but others think differently.

About maxing out being worth more then AF?  ???
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