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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1853063 times)

Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #3100 on: May 07, 2015, 07:55:56 AM »
Quote from: keepsmiling123 on May 07, 2015, 07:51:09 AM
so i just play my luck and call even if i haven't had it a full yr?
Correct.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3101 on: May 07, 2015, 07:57:37 AM »
Quote from: keepsmiling123 on May 07, 2015, 07:51:09 AM
so i just play my luck and call even if i haven't had it a full yr?
Ask them if there's anything available for your card.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3102 on: May 07, 2015, 10:42:09 AM »
Not having any luck with arrival+. They only offer to downgrade.
"This card doesn't have any option since there's a no-AF version of the card"
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Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #3103 on: May 07, 2015, 10:58:09 AM »
Quote from: TimT on May 07, 2015, 10:42:09 AM
Not having any luck with arrival+. They only offer to downgrade.
"This card doesn't have any option since there's a no-AF version of the card"
Ye that used to be their line on the Us Airways card.
But creatively you were still able to make it happen.
« Last Edit: May 07, 2015, 01:53:01 PM by clear thinker »
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Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #3104 on: May 07, 2015, 01:40:57 PM »
Just got retention on marriott card. Get 5,000 points after making 15 purchases (any amount) in 90 days
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #3105 on: May 07, 2015, 07:09:35 PM »
time to try retention on second AA exec, haven't seen any success stories yet.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3106 on: May 07, 2015, 07:14:08 PM »
Quote from: eli1571 on May 07, 2015, 07:09:35 PM
time to try retention on second AA exec, haven't seen any success stories yet.
Quote from: Hershelsdeals on April 28, 2015, 10:09:04 AM
Citi aa executive retention.
I was offered  $250 statement credit after spending 3k for 3 months.
Is $250 for $9k spend considered a success story ?
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Offline yakrot

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Re: Credit Card Retention Bonuses
« Reply #3107 on: May 07, 2015, 07:31:00 PM »
Quote from: eli1571 on May 07, 2015, 07:09:35 PM
time to try retention on second AA exec, haven't seen any success stories yet.
The guy gave me a long shmuess today about how I can't expect to get retention when I only spent 11k on the life of the card
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Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #3108 on: May 07, 2015, 07:32:24 PM »
I got 15k miles for 5k spend and then 450 statement credit after 5k spend. Mind I spent 50k over the first 2 months of the card
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #3109 on: May 07, 2015, 07:39:20 PM »
Quote from: Hellokitty64 on May 07, 2015, 07:32:24 PM
I got 15k miles for 5k spend and then 450 statement credit after 5k spend. Mind I spent 50k over the first 2 months of the card
you got the whole $450 refunded ?
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #3110 on: May 07, 2015, 07:41:25 PM »
Quote from: TimT on May 07, 2015, 07:14:08 PM
Is $250 for $9k spend considered a success story ?
to some extent, but still wouldn't pay $200 for it, especially now with the prestige card, which is basically free (250x2) and gives you all the same benefits plus more.
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Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #3111 on: May 11, 2015, 01:05:01 PM »
Quote from: yakrot on May 07, 2015, 07:31:00 PM
The guy gave me a long shmuess today about how I can't expect to get retention when I only spent 11k on the life of the card
Hang up on him
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“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #3112 on: May 11, 2015, 03:08:40 PM »
Quote from: eli1571 on May 07, 2015, 07:39:20 PM
you got the whole $450 refunded ?
Yes I guess I did
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Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #3113 on: May 11, 2015, 03:28:01 PM »
Quote from: Hellokitty64 on May 11, 2015, 03:08:40 PM
Yes I guess I did
wow!!!! how many hucas?
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“To avoid criticism say nothing, do nothing, be nothing.”


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Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #3114 on: May 11, 2015, 03:45:01 PM »
2 HUCAs. But remember I spent 50k in 2 months on it. The rep (manager that I spoke with after going over first rep on 2 HUCA) was definitely looking at that spend, he mentioned offhand how much I spend when he told me I'd have to spend 5k to get the credit
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Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #3115 on: May 11, 2015, 04:09:05 PM »
Quote from: Hellokitty64 on May 11, 2015, 03:45:01 PM
2 HUCAs. But remember I spent 50k in 2 months on it. The rep (manager that I spoke with after going over first rep on 2 HUCA) was definitely looking at that spend, he mentioned offhand how much I spend when he told me I'd have to spend 5k to get the credit
so the garbage they try to feed you that "I don't see that offer on your account" isn't true, correct?
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“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #3116 on: May 11, 2015, 04:15:02 PM »
I'm not sure. It could be managers have some sort of Override that they are accountable for and have to give good reason for issuing large credits like this
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Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #3117 on: May 11, 2015, 04:18:59 PM »
Quote from: Hellokitty64 on May 11, 2015, 04:15:02 PM
I'm not sure. It could be managers have some sort of Override that they are accountable for and have to give good reason for issuing large credits like this
good info thanks, I'll try myself and report back.
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“To avoid criticism say nothing, do nothing, be nothing.”


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Offline Hellokitty64

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Re: Credit Card Retention Bonuses
« Reply #3118 on: May 11, 2015, 04:36:39 PM »
Quote from: Yehuda25 on May 11, 2015, 04:18:59 PM
good info thanks, I'll try myself and report back.
Oh and I didn't mention I had been calling trying to downgrade and get annual fee back. But they were telling you have to wait 12 months so I was giving them a nudge call
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Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #3119 on: May 11, 2015, 07:36:15 PM »
Quote from: Hellokitty64 on May 11, 2015, 04:36:39 PM
Oh and I didn't mention I had been calling trying to downgrade and get annual fee back. But they were telling you have to wait 12 months so I was giving them a nudge call
very useful info, I had a manager which said she will prob do it I should call her back in 3 days but after 3 days said can't be done system dosent allow it.
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