Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1894862 times)

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3640 on: August 14, 2015, 06:46:20 PM »
So I call Amex retention for my SPG card (spent over $20k this year) and the best that they can do for me is $25 statement credit. My wife calls for her card (hit the bonus and stopped using it) and they offer her 7k points...Makes so much sense...
There's no rhyme and reason how they offer it. HUCA for yours. You should be able to get something better.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #3641 on: August 14, 2015, 06:48:25 PM »
There's no rhyme and reason how they offer it. HUCA for yours. You should be able to get something better.

I tried but got the same offer so just took it. I think the first rep noted the account so the subsequent reps just stuck to that.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3642 on: August 14, 2015, 06:50:13 PM »
I tried but got the same offer so just took it. I think the first rep noted the account so the subsequent reps just stuck to that.
Try chat

Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #3643 on: August 14, 2015, 07:29:59 PM »
How long after having aa plat can I call in for retention?
I would give it at least 3-4 months.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #3644 on: August 15, 2015, 09:04:31 PM »
Try chat

I already accepted the $25 offer. Can I still get something else? Or now that I accepted it, I can't ask for anything more?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3645 on: August 15, 2015, 09:09:21 PM »
I already accepted the $25 offer. Can I still get something else? Or now that I accepted it, I can't ask for anything more?
You have nothing to lose by trying. Worst case they'll say you already accepted an offer.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #3646 on: August 15, 2015, 09:26:24 PM »
You have nothing to lose by trying. Worst case they'll say you already accepted an offer.

Fair enough.

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #3647 on: August 19, 2015, 11:31:37 PM »
I just got an email saying that my anniversary night posted for my Hyatt card. Fee due to post on 9/1. Can I close the cc to avoid the fee, but retain the night in my hgp account?
Risk is opportunity

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #3648 on: August 20, 2015, 01:00:35 AM »
I just got an email saying that my anniversary night posted for my Hyatt card. Fee due to post on 9/1. Can I close the cc to avoid the fee, but retain the night in my hgp account?
Yes (but make sure the anniversary night is in your account).

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #3649 on: August 20, 2015, 07:14:50 AM »
Where do I see that?
Risk is opportunity

Online rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #3650 on: August 20, 2015, 12:20:21 PM »

Where do I see that?
Check your account history details in your hyatt account.
Life is as good as you make it...

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #3651 on: August 20, 2015, 12:23:03 PM »
Anyone successful with EDP on the AF?
Work hard, Play harder!

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #3652 on: August 20, 2015, 09:53:20 PM »
Yes (but make sure the anniversary night is in your account).
Can I assume marriott is the same?

Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #3653 on: August 20, 2015, 10:30:43 PM »
Can I assume marriott is the same?
Yep

Offline Tywin

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Re: Credit Card Retention Bonuses
« Reply #3654 on: August 21, 2015, 03:51:02 PM »
Annual fee posted a few days ago on my SPG personal. Got 7K retention offer. No spend required.

Online etech0

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Re: Credit Card Retention Bonuses
« Reply #3655 on: August 21, 2015, 03:58:31 PM »
Annual fee posted a few days ago on my SPG personal. Got 7K retention offer. No spend required.
nice!!
Workflowy. You won't know what you're missing until you try it.

Offline Yitzshpitz

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Re: Credit Card Retention Bonuses
« Reply #3656 on: August 22, 2015, 11:13:49 PM »
Anyone have luck getting retention offer for Keeping United Mileage card open?

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #3657 on: August 22, 2015, 11:15:24 PM »
I got a $60 statement credit
Risk is opportunity

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #3658 on: August 22, 2015, 11:16:51 PM »
Anyone have luck getting retention offer for Keeping United Mileage card open?
They'll usually offer $60.

Online etech0

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Re: Credit Card Retention Bonuses
« Reply #3659 on: August 22, 2015, 11:21:42 PM »
They'll usually offer $60.
Even if you don't do much spending on the card?
Workflowy. You won't know what you're missing until you try it.