Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1854080 times)

Offline Alexsei

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Re: Credit Card Retention Bonuses
« Reply #4000 on: October 13, 2015, 12:29:09 PM »
Jews ≠ Zionists
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Satmar ≠ SatmarHQ

Offline MrsZev

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Re: Credit Card Retention Bonuses
« Reply #4001 on: October 13, 2015, 02:03:47 PM »
AmEx SPG Business $150 loyalty statement... to offset the $95 AF, after it posted ;)

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4002 on: October 13, 2015, 02:04:35 PM »
AmEx SPG Business $150 loyalty statement... to offset the $95 AF, after it posted ;)

Sweet.
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Offline gswannabe

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Re: Credit Card Retention Bonuses
« Reply #4003 on: October 13, 2015, 02:30:31 PM »
SPG Business card 3k points

Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #4004 on: October 13, 2015, 02:45:24 PM »
Those of you who got SPG retention bonuses, is it only after 1 year? Or have you tried calling in <1 year in like with Citi?

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4005 on: October 13, 2015, 02:46:25 PM »
Those of you who got SPG retention bonuses, is it only after 1 year? Or have you tried calling in <1 year in like with Citi?

People do it under a year as well.
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Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #4006 on: October 13, 2015, 08:22:27 PM »

People do it under a year as well.

I think it was DoC who recommended calling Citi at 2 mo, 6 mo, 12 mo, or something like that. Has anybody been this aggressive with AMEX?

Offline DaveInLA

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Credit Card Retention Bonuses
« Reply #4007 on: October 13, 2015, 09:39:31 PM »
I know a lot of people got a free night for keeping the USB CC card open. I think a blogger even got the free night a couple months ago and another one after calling to close the card in the past couple weeks. I was given a free night a couple months ago but when I called to close, I was given nothing, but backed out of canceling. I then called in as my dad, who did NOT get the free night recently, and he got no offer at all. I said I want to close my account and the CSR was ready to proceed. I asked to speak with a retention specialist and he said there was nobody to talk to, and again I said I would think about it. I'm not very familiar with USB-- if I told him to proceed, would he transfer me to a specialist at that point? Or would it actually be closed?
« Last Edit: October 13, 2015, 09:44:42 PM by DaveInLA »

Offline lunatic

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Re: Credit Card Retention Bonuses
« Reply #4008 on: October 15, 2015, 03:03:34 PM »
Any recent reports on Barclays Arrival Plus? Many HUCAS and I am getting nothing. No waiver, no bonus points

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4009 on: October 15, 2015, 03:07:07 PM »
Any recent reports on Barclays Arrival Plus? Many HUCAS and I am getting nothing. No waiver, no bonus points
They haven't been offering lately

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4010 on: October 15, 2015, 03:35:45 PM »
Has anyone had any luck with the IB and CSP recently? I'm a little nervous to call them based on what SPLP reported earlier. Has anyone had a similar experience to him?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4011 on: October 15, 2015, 03:39:29 PM »
Has anyone had any luck with the IB and CSP recently? I'm a little nervous to call them based on what SPLP reported earlier. Has anyone had a similar experience to him?
His issue was getting it twice. No reason not to try once.

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4012 on: October 15, 2015, 03:43:49 PM »
His issue was getting it twice. No reason not to try once.
So maybe they won't like me going for 2 cards.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4013 on: October 15, 2015, 03:45:14 PM »
So maybe they won't like me going for 2 cards.
Nothing wrong with asking for 2 different cards.

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #4014 on: October 16, 2015, 03:26:52 AM »
His issue was getting it twice. No reason not to try once.

+10--- NO HARM to get once

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4015 on: October 16, 2015, 12:14:09 PM »
So maybe they won't like me going for 2 cards.
Why would they even know? Make 2 separate phone calls

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4016 on: October 16, 2015, 12:34:59 PM »
So maybe they won't like me going for 2 cards.
Their issue was 'gaming the system', You're not gaming anything with two different cards.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4017 on: October 16, 2015, 12:40:09 PM »
Why would they even know? Make 2 separate phone calls
No need to. If you get a rep that's more than willing then mention the second card as well.

Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #4018 on: October 16, 2015, 12:47:07 PM »
Citi prestige, 10,000 points after $3k spend within the next 6 months.

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4019 on: October 16, 2015, 01:04:53 PM »
No need to. If you get a rep that's more than willing then mention the second card as well.
Is it really up to the rep? Isn't usually whatever the automated system spits out?