Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1848172 times)

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4020 on: October 16, 2015, 01:40:01 PM »
Is it really up to the rep? Isn't usually whatever the automated system spits out?
Its possible that they are able to give you an offer anyway I think. Or at least a supervisor can. Not positive about this but I have been given retention by a supervisor when a regular rep turned me down

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4021 on: October 16, 2015, 03:09:49 PM »
Is it really up to the rep? Isn't usually whatever the automated system spits out?
Thats what HUCA is all about. The 1st rep says "no", the 2nd rep says "certainly not", the 3rd rep says "sure, I'd be happy to" :)

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4022 on: October 16, 2015, 05:23:25 PM »
Thats what HUCA is all about. The 1st rep says "no", the 2nd rep says "certainly not", the 3rd rep says "sure, I'd be happy to" :)
Right but usually they just tell you what they system tells them. Sometimes its not even worth the hassle of all the Huca's

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4023 on: October 17, 2015, 10:53:17 PM »
Annual fee waived, 5k bonus miles after 1k spend, and $1000 cli on barclaycard aviator.

(Does Barclays claw back retention if i close afterwards?)

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4024 on: October 17, 2015, 10:58:00 PM »
(Does Barclays claw back retention if i close afterwards?)
Does anybody ?

Offline ydf

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Re: Credit Card Retention Bonuses
« Reply #4025 on: October 17, 2015, 11:02:42 PM »
Does anybody ?
right, but one time a amex retention rep told me that If i close it after getting a retention bonus it can raise a red flag, true?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4026 on: October 17, 2015, 11:03:53 PM »
right, but one time a amex retention rep told me that If i close it after getting a retention bonus it can raise a red flag, true?
Of course they don't like you doing that.

Offline ydf

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Re: Credit Card Retention Bonuses
« Reply #4027 on: October 17, 2015, 11:08:01 PM »
Of course they don't like you doing that.
and what exactly does a red flag mean? Not a negative thing on the account?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4028 on: October 17, 2015, 11:08:58 PM »
and what exactly does a red flag mean? Not a negative thing on the account?
They're just trying to scare you.

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4029 on: October 17, 2015, 11:10:30 PM »
Does anybody ?
Not AFAIK, but Barclaycard is not anybody..

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4030 on: October 18, 2015, 12:54:15 AM »
Annual fee waived, 5k bonus miles after 1k spend, and $1000 cli on barclaycard aviator.
No pull for the cli?

Quote
(Does Barclays claw back retention if i close afterwards?)
No

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4031 on: October 18, 2015, 12:57:39 AM »


No pull for the cli?

That's what they said.

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4032 on: October 18, 2015, 01:50:22 AM »


and what exactly does a red flag mean?
That there's a bomb underneath.

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4033 on: October 18, 2015, 01:51:14 AM »

That's what they said.
Did you check your report to see?

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4034 on: October 18, 2015, 02:23:58 AM »
Did you check your report to see?
Checked credit karma, (Updated now) No pull there.

No other free access to my TU report.

Offline Geshmak25

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Re: Credit Card Retention Bonuses
« Reply #4035 on: October 18, 2015, 10:34:49 AM »
Has anyone had any luck with the IB and CSP recently? I'm a little nervous to call them based on what SPLP reported earlier. Has anyone had a similar experience to him?
Just got $60 statement credit for CSP.
PUTPAC = PITA

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4036 on: October 18, 2015, 06:55:45 PM »
Annual fee waived, 5k bonus miles after 1k spend, and $1000 cli on barclaycard aviator.

(Does Barclays claw back retention if i close afterwards?)

Make sure to stay on top of them for the bonus miles. Had them offer me 5k last year in December and only got them last month. It seems like it doesn't get added automatically and that someone needs to do it manually.

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4037 on: October 18, 2015, 07:21:14 PM »
Make sure to stay on top of them for the bonus miles. Had them offer me 5k last year in December and only got them last month. It seems like it doesn't get added automatically and that someone needs to do it manually.
Thanks for the tip.

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4038 on: October 18, 2015, 07:23:39 PM »
Make sure to stay on top of them for the bonus miles. Had them offer me 5k last year in December and only got them last month. It seems like it doesn't get added automatically and that someone needs to do it manually.
+1
Same experience with Barclays, deffinetly keep an eye out.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4039 on: October 19, 2015, 12:39:45 AM »
Citi aadvantage. Standard $95 statement credit and 1k per month after 1k spend