Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1849475 times)

Offline Josef.koney

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Re: Credit Card Retention Bonuses
« Reply #4140 on: November 03, 2015, 01:15:00 PM »
Chase ink- nothing... Not even downgrade... Huca?
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Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4141 on: November 03, 2015, 01:26:23 PM »

Quote from: Josef.koney on November 03, 2015, 01:15:00 PM
Chase ink- nothing... Not even downgrade... Huca?
Sure.
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Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4142 on: November 03, 2015, 01:27:02 PM »
Quote from: Josef.koney on November 03, 2015, 01:15:00 PM
Chase ink- nothing... Not even downgrade... Huca

That
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4143 on: November 03, 2015, 01:57:16 PM »
Quote from: Josef.koney on November 03, 2015, 01:15:00 PM
Chase ink- nothing... Not even downgrade... Huca?
How much did you spend this past year? I just had the AF hit on mine and my wife's card. Wondering what to expect...
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4144 on: November 03, 2015, 07:32:21 PM »
Quote from: CS91 on November 03, 2015, 01:57:16 PM
How much did you spend this past year? I just had the AF hit on mine and my wife's card. Wondering what to expect...

Got $95 statement credit for my Ink ($30k+ spend in past year) and nothing for DW's (under ~$7k spend in past year). Probably will try again at some point.
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Offline hvaces42

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Re: Credit Card Retention Bonuses
« Reply #4145 on: November 03, 2015, 08:37:49 PM »
Aviator Silver - - big fat NOTHING. "There is no retention offer on yoir account. We dont control these offers." HUCA'd nothing doing. Gonna downgrade after i get my GE. When is it too late for AF refund on downgrade?
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4146 on: November 03, 2015, 10:32:52 PM »
On with cs for ink plus now and rep is telling me that since January 2015 the only way to get a retention bonus is if you request to have the account closed and when they hit the button to actually close it a retention offer can pop up to try to get you to stay, but if no offer pops up then the account is closed. Any possible truth to this?
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4147 on: November 03, 2015, 10:38:54 PM »
Quote from: Jm1248 on November 03, 2015, 10:32:52 PM
On with cs for ink plus now and rep is telling me that since January 2015 the only way to get a retention bonus is if you request to have the account closed and when they hit the button to actually close it a retention offer can pop up to try to get you to stay, but if no offer pops up then the account is closed. Any possible truth to this?
Sounds like BS.
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4148 on: November 03, 2015, 10:43:55 PM »
Quote from: TimT on November 03, 2015, 10:38:54 PM
Sounds like BS.
That's what I figured but she claims that's how it always works when she closes accounts. I don't see why she would lie, and I don't understand how she could be making a mistake. Then again, there have been plenty of reports of retention offers here and I doubt that most of us getting these offers are committing to closing the card just like that.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4149 on: November 03, 2015, 10:47:43 PM »
Quote from: Jm1248 on November 03, 2015, 10:43:55 PM
Then again, there have been plenty of reports of retention offers here and I doubt that most of us getting these offers are committing to closing the card just like that.
Exactly
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Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4150 on: November 03, 2015, 10:51:21 PM »
Quote from: Jm1248 on November 03, 2015, 10:32:52 PM
On with cs for ink plus now and rep is telling me that since January 2015 the only way to get a retention bonus is if you request to have the account closed and when they hit the button to actually close it a retention offer can pop up to try to get you to stay, but if no offer pops up then the account is closed. Any possible truth to this?
What she probably means is that she hits to cancel and then right before a confirmation (are u sure u want to cancel?), the retention offers pop up.
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4151 on: November 03, 2015, 10:58:46 PM »
Quote from: tzifanya54 on November 03, 2015, 10:51:21 PM
What she probably means is that she hits to cancel and then right before a confirmation (are u sure u want to cancel?), the retention offers pop up.

Doubt that's the case either. When I just called for mine earlier today, I told her straight up that I'm thinking of closing but wondering if they will offer anything in terms of retention. She came back with an offer to waive the AF, and since she seemed very nice and helpful, I asked her to check if my wife is eligible for the same offer. Gave her the account number, she checked, and no dice. Doubt she went ahead and clicked cancel if all I asked for was for her to see if my wife is eligible.
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Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4152 on: November 03, 2015, 11:02:23 PM »
Quote from: CS91 on November 03, 2015, 10:58:46 PM
Doubt that's the case either. When I just called for mine earlier today, I told her straight up that I'm thinking of closing but wondering if they will offer anything in terms of retention. She came back with an offer to waive the AF, and since she seemed very nice and helpful, I asked her to check if my wife is eligible for the same offer. Gave her the account number, she checked, and no dice. Doubt she went ahead and clicked cancel if all I asked for was for her to see if my wife is eligible.
Come to think of it I have had a similar situation too. I guess I'm wrong and we are back to:
Quote from: TimT on November 03, 2015, 10:38:54 PM
Sounds like BS.
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4153 on: November 04, 2015, 12:31:58 AM »
Quote from: tzifanya54 on November 03, 2015, 11:02:23 PM
Come to think of it I have had a similar situation too. I guess I'm wrong and we are back to:
There must be something to it though... It's not like she's sitting there devising diabolical plots. It's מסיח לפי תומו
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Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4154 on: November 04, 2015, 12:37:58 AM »
Quote from: hvaces42 on November 03, 2015, 08:37:49 PM
Aviator Silver - - big fat NOTHING. "There is no retention offer on yoir account. We dont control these offers." HUCA'd nothing doing. Gonna downgrade after i get my GE. When is it too late for AF refund on downgrade?
Tried an account specialist?
You have 60 days to get the AF refunded.
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Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4155 on: November 04, 2015, 12:41:16 AM »
Quote from: Jm1248 on November 04, 2015, 12:31:58 AM
There must be something to it though... It's not like she's sitting there devising diabolical plots. It's מסיח לפי תומו
Could be, but she might not be the sharpest tool in the shed.... Lots of times people make things up based on total nonsense.
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Offline Josef.koney

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Re: Credit Card Retention Bonuses
« Reply #4156 on: November 04, 2015, 12:59:27 AM »
Quote from: hvaces42 on November 03, 2015, 08:37:49 PM
Aviator Silver - - big fat NOTHING. "There is no retention offer on yoir account. We dont control these offers." HUCA'd nothing doing. Gonna downgrade after i get my GE. When is it too late for AF refund on downgrade?
Same here think 37 days they said
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Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4157 on: November 04, 2015, 01:08:19 AM »
Quote from: Josef.koney on November 04, 2015, 12:59:27 AM
Same here think 37 days they said
-1

Quote from: D93 on November 04, 2015, 12:37:58 AM
You have 60 days to get the AF refunded.
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Offline foseph

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Re: Credit Card Retention Bonuses
« Reply #4158 on: November 04, 2015, 04:48:28 PM »
chase ink plus $95 statement credit. end of 1st yr with decent spend

convo bc i know there was some discussion: asked if retention since THINKING of closing and she said lemme look. nothing about cancel and ill see if it pops up. came back and said i got $95 for u. asked if anything better and she said sorry but thats it and it uncommon in itself.

gl to all
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Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4159 on: November 04, 2015, 05:02:04 PM »
How much spending do you do on the card?
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