Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1853013 times)

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4200 on: November 15, 2015, 05:57:57 PM »
No love on the SPG personal
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Offline rileywiles23

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Credit Card Retention Bonuses
« Reply #4201 on: November 15, 2015, 07:13:42 PM »
3k SPG, for AU card not delivered on time.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4202 on: November 15, 2015, 08:36:41 PM »
Quote from: rileywiles23 on November 15, 2015, 07:13:42 PM
3k SPG, for AU card not delivered on time.
They offered it on their own or you asked for it ? I'm still waiting for a few au's.
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4203 on: November 15, 2015, 08:52:15 PM »
Quote from: TimT on November 15, 2015, 08:36:41 PM
They offered it on their own or you asked for it ? I'm still waiting for a few au's.
Riley always asks for compensation.

(C'mon Tim, find the post where he wrote that..)
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Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4204 on: November 15, 2015, 09:27:56 PM »

Quote from: TimT on November 15, 2015, 08:36:41 PM
They offered it on their own or you asked for it ? I'm still waiting for a few au's.
I asked them. I requested AU to be rush shipped, and after a week of waiting, it never showed up. Plus they shipped it to my address, instead of the AU's address like I asked them.
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4205 on: November 15, 2015, 09:29:55 PM »
Quote from: rileywiles23 on November 15, 2015, 09:27:56 PM
I asked them. I requested AU to be rush shipped, and after a week of waiting, it never showed up. Plus they shipped it to my address, instead of the AU's address like I asked them.
I didn't know shipping it to au's address is even an option. They always say they're sending it to me.
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Offline ydf

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Re: Credit Card Retention Bonuses
« Reply #4206 on: November 15, 2015, 09:34:50 PM »
Quote from: TimT on November 15, 2015, 09:29:55 PM
I didn't know shipping it to au's address is even an option. They always say they're sending it to me.
+1 they are always saying they can only send it to primary cardholders address
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Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4207 on: November 15, 2015, 11:01:57 PM »

Quote from: TimT on November 15, 2015, 09:29:55 PM
I didn't know shipping it to au's address is even an option. They always say they're sending it to me.
Quote from: ydf on November 15, 2015, 09:34:50 PM
+1 they are always saying they can only send it to primary cardholders address
I've had AU's card shipped to a diff. address then my account address, many times already.
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Offline elya

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Re: Credit Card Retention Bonuses
« Reply #4208 on: November 16, 2015, 12:41:37 PM »
Any offers recently on the Ink Plus? af just hit, manager said its not based on customer, there is just no offer on this specific product now. DROPR?
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Offline foseph

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Re: Credit Card Retention Bonuses
« Reply #4209 on: November 16, 2015, 12:43:25 PM »
Quote from: elya on November 16, 2015, 12:41:37 PM
Any offers recently on the Ink Plus? af just hit, manager said its not based on customer, there is just no offer on this specific product now. DROPR?
got $95 a couple weeks ago
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4210 on: November 16, 2015, 12:56:42 PM »
Quote from: foseph on November 16, 2015, 12:43:25 PM
got $95 a couple weeks ago

Got $95 last week.
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4211 on: November 16, 2015, 07:28:13 PM »
Quote from: elya on November 16, 2015, 12:41:37 PM
Any offers recently on the Ink Plus? af just hit, manager said its not based on customer, there is just no offer on this specific product now. DROPR?
BS
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4212 on: November 16, 2015, 07:30:00 PM »
Quote from: ydf on November 15, 2015, 09:34:50 PM
+1 they are always saying they can only send it to primary cardholders address
Quote from: TimT on November 15, 2015, 09:29:55 PM
I didn't know shipping it to au's address is even an option. They always say they're sending it to me.
They can send it to wherever you would like. I have had them ship cards to Israel
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Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4213 on: November 16, 2015, 07:33:02 PM »
Quote from: Jm1248 on November 16, 2015, 07:30:00 PM
They can send it to wherever you would like. I have had them ship cards to Israel
Good to know
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Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4214 on: November 16, 2015, 08:00:54 PM »
Ok so I just called for retention on United card and when rep asked what I want I said to close the card. Two seconds later he said ok its closed now.
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Offline 12HRS

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Re: Credit Card Retention Bonuses
« Reply #4215 on: November 17, 2015, 12:17:51 AM »
Quote from: Jm1248 on November 16, 2015, 08:00:54 PM
Ok so I just called for retention on United card and when rep asked what I want I said to close the card. Two seconds later he said ok its closed now.

Happens to everyone at some point
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Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4216 on: November 17, 2015, 12:18:27 AM »
Quote from: 12HRS on November 17, 2015, 12:17:51 AM
Happens to everyone at some point

That's why I always say that I want to close BUT I was wondering if you have anything to offer me to keep it open.
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Offline username

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Re: Credit Card Retention Bonuses
« Reply #4217 on: November 17, 2015, 08:34:55 AM »
Quote from: Jm1248 on November 16, 2015, 08:00:54 PM
Ok so I just called for retention on United card and when rep asked what I want I said to close the card. Two seconds later he said ok its closed now.
Happens. But I think that there is some window that they can reopen it. I dont remember where i saw/heard that
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^^^

Offline foseph

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Re: Credit Card Retention Bonuses
« Reply #4218 on: November 17, 2015, 08:53:42 AM »
Quote from: username on November 17, 2015, 08:34:55 AM
Happens. But I think that there is some window that they can reopen it. I dont remember where i saw/heard that
dont they havta ask something like "im confirming that you'd like me to close your acct." similar to when u open a cc or ask for a CL increase they ask if they should pull ur credit...
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Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #4219 on: November 17, 2015, 10:42:36 AM »
Quote from: foseph on November 17, 2015, 08:53:42 AM
dont they havta ask something like "im confirming that you'd like me to close your acct." similar to when u open a cc or ask for a CL increase they ask if they should pull ur credit...
When closing amex there's a long paragraph they have to read you
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