Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1852151 times)

Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #4220 on: November 17, 2015, 10:42:49 AM »
Happens. But I think that there is some window that they can reopen it. I dont remember where i saw/heard that
I've done it with SP
Workflowy. You won't know what you're missing until you try it.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4221 on: November 17, 2015, 11:02:01 AM »
They can reopen it. I actually did have him reopen it right after and downgrade it

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4222 on: November 17, 2015, 11:02:26 AM »
dont they havta ask something like "im confirming that you'd like me to close your acct." similar to when u open a cc or ask for a CL increase they ask if they should pull ur credit...
Apparently not

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4223 on: November 17, 2015, 11:03:42 AM »
Apparently not
Then I wish they'd stop reading me the whole megillah every time I shut a card.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4224 on: November 17, 2015, 11:03:45 AM »
That's why I always say that I want to close BUT I was wondering if you have anything to offer me to keep it open.
I usually do ask that, however, I was actually thinking of closing it anyway so i figured i would play it all the way

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4225 on: November 17, 2015, 11:03:55 AM »
Then I wish they'd stop reading me the whole megillah every time I shut a card.
Lol

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4226 on: November 19, 2015, 02:34:19 PM »
Has anyone ever gotten a retention bonus on a Freedom card?

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4227 on: November 19, 2015, 02:35:16 PM »
Has anyone ever gotten a retention bonus on a Freedom card?

Why would you think of closing it? There's no AF...

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4228 on: November 19, 2015, 02:36:29 PM »
Why would you think of closing it? There's no AF...
Who said I'm thinking of closing it.

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4229 on: November 19, 2015, 02:52:01 PM »
Who said I'm thinking of closing it.

My guess is they'll just say something along the lines of "why would you close it if no fee." And then tell you that they'll gladly close it if you want to.

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #4230 on: November 19, 2015, 03:15:49 PM »
Who said I'm thinking of closing it.

2 Years ago i got 10k - i was shocked! so was csr

Offline foseph

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Re: Credit Card Retention Bonuses
« Reply #4231 on: November 19, 2015, 03:18:33 PM »
i beleive someone mentioned a couple months back that they got one

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4232 on: November 19, 2015, 03:23:54 PM »
Do Chase reps have any say in the matter or is it all what the computer says? I called about several cards. Some had a bonus and on the others she would say "It says here I should reinforce the benefits".

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4233 on: November 19, 2015, 03:27:01 PM »
i beleive someone mentioned a couple months back that they got one
Me. I got 5k

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4234 on: November 19, 2015, 03:28:35 PM »

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4235 on: November 19, 2015, 03:28:42 PM »
Me. I got 5k

Geez. Didn't expect to hear that anyone got it.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4236 on: November 19, 2015, 03:29:15 PM »

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #4237 on: November 19, 2015, 03:29:46 PM »
Geez. Didn't expect to hear that anyone got it.
Me neither.
Race you.

Offline Jm1248

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Re: Credit Card Retention Bonuses
« Reply #4238 on: November 19, 2015, 03:29:56 PM »
Geez. Didn't expect to hear that anyone got it.
And my wife got it as well. But only 1k because I accepted it right away without asking for better

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4239 on: November 19, 2015, 03:30:14 PM »
Me neither.
Race you.

Too lazy to call now. Want to ask for me too while you're on the phone with them?  :D