Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1853007 times)

Offline Luvtotravel

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Re: Credit Card Retention Bonuses
« Reply #4340 on: December 18, 2015, 01:15:54 PM »
Freedom.
tx. should i try huca or i wont get anywhere anyhow?
Don't wait for the perfect moment; take the moment and make it perfect.

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4341 on: December 18, 2015, 02:23:38 PM »
Barclays AA Aviator AF waived . Plus 2x on Groceries , Gas Utilities accepted it  to make Gal feel good, but not going to use it .

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #4342 on: December 18, 2015, 02:25:05 PM »
Barclays is being a PITA now. I've HUCA already 5 times. They all refuse to transfer me over to retentions. I tried through CS and a UW. I have no options except upgrading both my Aviators right now. I don't get why they have no AF Aviator versions of you can't DG...  Barclays seriously sucks when it comes to PC.

Any advice?

Seriously not interested in paying the AF.




Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #4343 on: December 18, 2015, 02:43:55 PM »
Say you were talking to retention and you got disconnected.
Denny Crane

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #4344 on: December 18, 2015, 02:54:55 PM »
Say you were talking to retention and you got disconnected.

Already tried that  ;D

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4345 on: December 18, 2015, 03:00:19 PM »
Already tried that  ;D

  Tell them that you just got back from a country where credit card use is very difficult. (Greece) and now that you are home you  want to start using your card for the Holidays
  Ask for any promo like 2x Gas etc and accept it at the same time to show good intentions,.
Thats exactly what I did 15 minutes ago , after being denied 2 weeks ago .
Good Luck 

Offline GettingReady

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Re: Credit Card Retention Bonuses
« Reply #4346 on: December 18, 2015, 08:28:13 PM »
If they say they gave u retention, itll be there. You wont see it on your end until you spend the amount you agreed to.

Thanks for answering my question. Guess I'll go shopping tomorrow.

Offline a mirrer

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Re: Credit Card Retention Bonuses
« Reply #4347 on: December 19, 2015, 01:03:23 PM »
Barclays is being a PITA now. I've HUCA already 5 times. They all refuse to transfer me over to retentions. I tried through CS and a UW. I have no options except upgrading both my Aviators right now. I don't get why they have no AF Aviator versions of you can't DG...  Barclays seriously sucks when it comes to PC.

Any advice?

Seriously not interested in paying the AF.
they do have a no af aviator card
https://www.aa.com/i18n/AAdvantage/earnMiles/beyondTravel/creditDebit/barclays-educational/aadv-aviator-white-card-benefits.jsp

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4348 on: December 19, 2015, 01:22:53 PM »
Barclays is being a PITA now. I've HUCA already 5 times. They all refuse to transfer me over to retentions. I tried through CS and a UW. I have no options except upgrading both my Aviators right now. I don't get why they have no AF Aviator versions of you can't DG...  Barclays seriously sucks when it comes to PC.

Any advice?

Seriously not interested in paying the AF.

Cancel the card?

Offline PillanSmye

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Re: Credit Card Retention Bonuses
« Reply #4349 on: December 19, 2015, 01:50:58 PM »
Barclays is being a PITA now. I've HUCA already 5 times. They all refuse to transfer me over to retentions. I tried through CS and a UW. I have no options except upgrading both my Aviators right now. I don't get why they have no AF Aviator versions of you can't DG...  Barclays seriously sucks when it comes to PC.

Any advice?

Seriously not interested in paying the AF.
Maybe they are hard-balling you since you received the 10,000 anniversary miles?  That's the only reason I could think of that would preclude you getting the Vanilla no AF.

Try having the Manila girls connect you with a US Supervisor, and then ask for retention  department access through that channel.  Try calling the analyst line, and have them connect you to the retention department.

Offline Venilla

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Re: Credit Card Retention Bonuses
« Reply #4350 on: December 19, 2015, 09:45:40 PM »
tx. should i try huca or i wont get anywhere anyhow?
IMO, downgrade. CSP is one of the hardest when it comes to retention bonuses. 99.99% don't get anything.
I like vanilla but my name is Venilla.

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4351 on: December 22, 2015, 04:08:03 PM »
Will i be able to get a retention bonus on my spg personal even though they gave me a goodwill bonus (for something else ;)) already? Cause whenever i try to get another bonus they say max of one per acct.

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4352 on: December 22, 2015, 04:11:15 PM »
Will i be able to get a retention bonus on my spg personal even though they gave me a goodwill bonus (for something else ;)) already? Cause whenever i try to get another bonus they say max of one per acct.

Of course you can. Doesn't mean they'll give it to you though.
Work hard, Play harder!

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4353 on: December 22, 2015, 04:13:37 PM »
Basically my question is if the retention bonus is considered a goodwill bonus or not??

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #4354 on: December 22, 2015, 04:53:55 PM »
Basically my question is if the retention bonus is considered a goodwill bonus or not??
You should be able to get more than one goodwill bonus.

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4355 on: December 22, 2015, 06:39:49 PM »
Blue cash preferred, first year AF waived. They sent card to the wrong address.
Life is as good as you make it...

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4356 on: December 22, 2015, 10:52:27 PM »
You should be able to get more than one goodwill bonus.

-1 tried twice and they didnt let.  :(

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4357 on: December 22, 2015, 11:18:12 PM »
You should be able to get more than one goodwill bonus.
Did you ever get more than one goodwill credit on spg personal?

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4358 on: December 23, 2015, 02:19:40 PM »
Prestige- got 2 offers. Either $200 statement credit after spending 4K every month for 3 months, or 10k points after spending 3k in 6 months. I took the points one.
Citi Premier - 5k points after 1k spend in 6 months
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Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #4359 on: December 24, 2015, 11:39:33 AM »
Year 2 of biz plat. Got offered 150 statement credit. Pushed further and got offered 25k with no spend. Took that offer. Was told it will take 8-10 weeks to post. In actuality how long does it take ?
Denny Crane