Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1852041 times)

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4360 on: December 24, 2015, 11:42:03 AM »
Year 2 of biz plat. Got offered 150 statement credit. Pushed further and got offered 25k with no spend. Took that offer. Was told it will take 8-10 weeks to post. In actuality how long does it take ?
YMMV. Can take that long.
Quaerite et Invenietis.

Offline Malachi

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 987
  • Total likes: 11
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4361 on: December 24, 2015, 02:02:24 PM »
Denny Crane

Offline Jm1248

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 2419
  • Total likes: 15
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: NYC
Re: Credit Card Retention Bonuses
« Reply #4362 on: December 24, 2015, 10:46:45 PM »
Year 2 of biz plat. Got offered 150 statement credit. Pushed further and got offered 25k with no spend. Took that offer. Was told it will take 8-10 weeks to post. In actuality how long does it take ?
Nice!

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3778
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4363 on: December 25, 2015, 01:29:05 AM »
1k AAdvantage for delayed card.

Offline TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 22692
  • Total likes: 7191
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4364 on: December 25, 2015, 01:30:08 AM »
1k AAdvantage for delayed card.
How long ?

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3778
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4365 on: December 25, 2015, 01:35:45 AM »
How long ?
They said it was mailed out on the 11th

Offline Cappy

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2015
  • Posts: 716
  • Total likes: 39
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Credit Card Retention Bonuses
« Reply #4366 on: December 25, 2015, 01:38:07 AM »
1k AAdvantage for delayed card.

I think you should've pushed for more IMO.

Tell them that all your holiday shopping would've been used for that card and you're losing out. I would've aimed for 5K

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3778
  • Total likes: 197
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4367 on: December 25, 2015, 01:41:25 AM »
I think you should've pushed for more IMO.

Tell them that all your holiday shopping would've been used for that card and you're losing out. I would've aimed for 5K
I did say just that, and asked for 5k, he said his system is capped at 1k.. ::)  Couldn't prove him wrong so didn't argue.

Offline Red

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2011
  • Posts: 2380
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Re: Credit Card Retention Bonuses
« Reply #4368 on: December 25, 2015, 04:44:48 AM »
$50 spg biz, rep was claiming that it's not possible for them to give points as only starwoods can add points to your account but amex can only give statement credits.  ::)

Offline elya

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2396
  • Total likes: 96
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4369 on: December 25, 2015, 06:19:39 AM »
$50 spg biz, rep was claiming that it's not possible for them to give points as only starwoods can add points to your account but amex can only give statement credits.  ::)
ALOL!

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8793
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4370 on: December 25, 2015, 06:24:27 AM »
$50 spg biz, rep was claiming that it's not possible for them to give points as only starwoods can add points to your account but amex can only give statement credits.  ::)

There reps never fail to amuse me.

Offline Luvtotravel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 3020
  • Total likes: 132
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: Ny
Re: Credit Card Retention Bonuses
« Reply #4371 on: December 25, 2015, 10:22:30 AM »
spg personal after several huca got absolutely nothing. try some more? and is there something to downgrade to?
Don't wait for the perfect moment; take the moment and make it perfect.

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 8793
  • Total likes: 21
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Credit Card Retention Bonuses
« Reply #4372 on: December 26, 2015, 12:01:06 PM »
is there something to downgrade to?

Yes.

Offline GettingReady

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2015
  • Posts: 259
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4373 on: December 26, 2015, 02:30:40 PM »
Yes.

D93, even though it's not my question, you and some others are teaching me to be very specific in what I do ask.

Offline Luvtotravel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 3020
  • Total likes: 132
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: Ny
Re: Credit Card Retention Bonuses
« Reply #4374 on: December 27, 2015, 10:02:28 PM »
Yes.
ok. so what should i downgrade my spg personal to?  :)
D93, even though it's not my question, you and some others are teaching me to be very specific in what I do ask.
Don't wait for the perfect moment; take the moment and make it perfect.

Offline A3

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2009
  • Posts: 3476
  • Total likes: 98
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4375 on: December 28, 2015, 11:31:52 AM »
I called up to cancel my INK today... without a wink they told me they will issue me a credit statement for the annual fee...

Offline Emkay

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 14412
  • Total likes: 377
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Where I ought to be
Re: Credit Card Retention Bonuses
« Reply #4376 on: December 28, 2015, 11:32:59 AM »
I called up to cancel my INK today... without a wink they told me they will issue me a credit statement for the annual fee...
I wish I had the same luck

Offline A3

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2009
  • Posts: 3476
  • Total likes: 98
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4377 on: December 28, 2015, 11:34:13 AM »
I wish I had the same luck
It may have helped that I was late once.. They waved the late fee but not the $1 interest. :)

Offline DaveInLA

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: May 2013
  • Posts: 512
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #4378 on: December 28, 2015, 05:13:16 PM »
Called for personal SW Plus, fee not waived. Cancelled.

Offline mendy613

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Apr 2013
  • Posts: 871
  • Total likes: 19
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Brooklyn
Re: Credit Card Retention Bonuses
« Reply #4379 on: December 28, 2015, 11:20:16 PM »
Called for personal SW Plus, fee not waived. Cancelled.

I hope you got the extra points first.

Its very uncommon to get a retention for any SW card..