Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820092 times)

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #4420 on: January 03, 2016, 08:30:32 AM »
Its always ymmv. One rep sees nothing, same rep offers something when you're about to cancel.
FTFY

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4421 on: January 03, 2016, 08:31:13 AM »
FTFY
It doesn't necessarily always need to come down to that.

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4422 on: January 03, 2016, 09:17:14 AM »
Haven't been hit with fee yet, probably within a few weeks I will be,  but called up about spg and there were no offers. Probably spent 40k. Is that weird, or will they probably have something after the fee hits?

Mustn't have to do with the fee. I have gotten retention without my fee even coming up or being hit with it.
Work hard, Play harder!

Offline eliraps

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Re: Credit Card Retention Bonuses
« Reply #4423 on: January 03, 2016, 05:40:36 PM »
Amex EDP. $50 statement credit. No spend necessary.

Offline MilesNpoints

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Re: Credit Card Retention Bonuses
« Reply #4424 on: January 04, 2016, 12:01:53 AM »
Amex EDP. $50 statement credit. No spend necessary.

Nice...

Offline Azis Papa

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Re: Credit Card Retention Bonuses
« Reply #4425 on: January 04, 2016, 12:15:26 AM »
I hope you got the extra points first.

Its very uncommon to get a retention for any SW card..
What "extra points",  Can I ask?  My AF is coming up soon.

Offline Azis Papa

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Re: Credit Card Retention Bonuses
« Reply #4426 on: January 04, 2016, 12:20:55 AM »
Aviator Red Barclays MC:
Got them to waive the $89AF and then she offered a 5,000 mile bonus for $1,000 spend in 90d.
Nice!
Nice!  What did you say to get such a nice response? 

Offline Hidden

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Re: Credit Card Retention Bonuses
« Reply #4427 on: January 04, 2016, 03:58:57 AM »
By Chase, how long after af posts could I get refunded

Is BA 9k avios for $1500 worth it?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4428 on: January 04, 2016, 04:38:17 AM »
By Chase, how long after af posts could I get refunded

60 days for auto refund. 180 days for manual refund.

Offline Dave A

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Re: Credit Card Retention Bonuses
« Reply #4429 on: January 04, 2016, 01:32:33 PM »
United Club ($395 AF). I was told "Sorry, there's no retention offer." I moved my credit line to other cards & asked again. Got the same answer. I then said please close the card. He read the T&C of closing the card. I said, sure, close it, unless perhaps a supervisor can offer something you can't. He replied, I only have one offer for 5k miles. :) He claims that it posted immediately.

Can you move an entire credit line over, or only majority? I had a small credit line on BA card and asked to move it to CSP before closing, and they would only move 80% of the CL.

Offline username

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Re: Credit Card Retention Bonuses
« Reply #4430 on: January 04, 2016, 01:36:02 PM »
Usually they only move most of it, but Dan said somewhere that he got them to move the entire CL.
^^^

Offline Hidden

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Re: Credit Card Retention Bonuses
« Reply #4431 on: January 04, 2016, 03:01:44 PM »
60 days for auto refund. 180 days for manual refund.
Thanks

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4432 on: January 04, 2016, 03:02:07 PM »
Can you get retention offers through chat?

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4433 on: January 04, 2016, 03:06:08 PM »
Usually they only move most of it, but Dan said somewhere that he got them to move the entire CL.
I have had them move the whole thing over. Took some convincing.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4434 on: January 04, 2016, 03:10:59 PM »
I have had them move the whole thing over. Took some convincing.
What did you say that changed his mind ?

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4435 on: January 04, 2016, 03:13:25 PM »
What did you say that changed his mind ?
I just was being persistent. It was a small freedom credit line, so it needed all the help it could get. After a few min they put me on hold and said they could do it.

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4436 on: January 04, 2016, 11:51:11 PM »
I just was being persistent. It was a small freedom credit line, so it needed all the help it could get. After a few min they put me on hold and said they could do it.
I'll try that when I actually close the the UC card.

Offline srulky

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Re: Credit Card Retention Bonuses
« Reply #4437 on: January 04, 2016, 11:58:38 PM »
Called to cancel my AA Barclay's card. Immedietly offered to wave the $89 annual fee. Closed it anyways :)

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4438 on: January 05, 2016, 01:06:11 AM »
Called to cancel my AA Barclay's card. Immedietly offered to wave the $89 annual fee. Closed it anyways :)
Why?

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #4439 on: January 05, 2016, 10:23:07 AM »
Anyone get for the CSP recently? Rep said right away that nothing was there for retention.
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