Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1849747 times)

Offline benjie1305

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Re: Credit Card Retention Bonuses
« Reply #4440 on: January 05, 2016, 10:25:24 AM »
Anyone get for the CSP recently? Rep said right away that nothing was there for retention.

They always say that. Try a bit more (I got it waived once for me and once for DW in the past) and if it doesn't work just downgrade to Freedom if >1 year or close if you have INK.
Work hard, Play harder!

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #4441 on: January 05, 2016, 10:31:52 AM »
I definitely plan on HUCA, was just wondering about recent experiences.
Quaerite et Invenietis.

Offline Luvtotravel

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Re: Credit Card Retention Bonuses
« Reply #4442 on: January 05, 2016, 10:43:39 AM »
I definitely plan on HUCA, was just wondering about recent experiences.
my recent experience with csp was nada after several huca. i downgraded to freedom. working on my spg now but not getting any offfers either...
Don't wait for the perfect moment; take the moment and make it perfect.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4443 on: January 05, 2016, 10:46:47 AM »
CSP success stories are few & very far between.

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4444 on: January 05, 2016, 10:56:13 AM »
Haven't been hit with fee yet, probably within a few weeks I will be,  but called up about spg and there were no offers. Probably spent 40k. Is that weird, or will they probably have something after the fee hits?
called again
this guy told me its under a year since my last retention bonus so thats probably whats preventing offers
sound right? or still, ymmv?

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4445 on: January 05, 2016, 11:39:28 AM »
called again
this guy told me its under a year since my last retention bonus so thats probably whats preventing offers
sound right? or still, ymmv?
BS

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4446 on: January 05, 2016, 11:44:51 AM »
BS
alright ill just wait a little since theres no rush, as i have 1.5 months until the fee hits

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4447 on: January 05, 2016, 12:17:08 PM »
alright ill just wait a little since theres no rush, as i have 1.5 months until the fee hits
Somewhere in this thread, I believe somebody mentions the idea of waiting 2 weeks. Perhaps new offers will open up.

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4448 on: January 05, 2016, 02:17:16 PM »
Somewhere in this thread, I believe somebody mentions the idea of waiting 2 weeks. Perhaps new offers will open up.
waiting 2 weeks from when?

Offline mawmaw

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Re: Credit Card Retention Bonuses
« Reply #4449 on: January 05, 2016, 10:45:04 PM »
spg biz nada >:(

Offline WAM

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Re: Credit Card Retention Bonuses
« Reply #4450 on: January 06, 2016, 03:58:13 AM »
waiting 2 weeks from when?
From when they rejected your retention offer request. I don't know what their formula is (e.g. how long to wait), but the retention offer are constantly changing. Or, if you HUCA enough, you may get lucky.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #4451 on: January 06, 2016, 12:49:43 PM »
Anyone get retention offer on UMPE lately?

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4452 on: January 06, 2016, 03:02:55 PM »
Miles and More card, barely used, the rep tells me he isnt even able to forward to retention bc he doesnt have that option for this account
BS?

Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #4453 on: January 06, 2016, 04:13:09 PM »

Anybody have a clue how Chase or Citi determines who gets offers and who doesn't? My parents, my wife, and I all applied for the Ink Plus a little over a year ago. When I called for my dad, he got no offer. I HUCA'd like 4 times. I spoke for my mom 5 times. Nothing. I spoke for my wife, nothing. When I called for myself, I got the $95 credit the first time I spoke with someone. Didn't even have to speak to a retention specialist. My wife and I have a joint checking account. The only thing I can think of is that I have a slightly longer history with Chase than they do, and more credit cards.

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #4454 on: January 06, 2016, 07:38:13 PM »


Miles and More card, barely used, the rep tells me he isnt even able to forward to retention bc he doesnt have that option for this account
BS?
That

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4455 on: January 09, 2016, 07:50:07 PM »
10k avios for having charge declined, after setting spend notification.
Life is as good as you make it...

Offline youkay

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Re: Credit Card Retention Bonuses
« Reply #4456 on: January 09, 2016, 10:52:34 PM »
Any success with BOFA AS retention?

Offline E-MAN

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Re: Credit Card Retention Bonuses
« Reply #4457 on: January 12, 2016, 02:18:55 PM »
What does one say when calling retention (I'm calling amex)? Do you tell them you want to close the card bc of annual fee and ask what they can offer to keep the card open?

Offline CS91

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Re: Credit Card Retention Bonuses
« Reply #4458 on: January 12, 2016, 06:28:14 PM »
What does one say when calling retention (I'm calling amex)? Do you tell them you want to close the card bc of annual fee and ask what they can offer to keep the card open?
Yup.

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4459 on: January 12, 2016, 06:41:20 PM »
What does one say when calling retention (I'm calling amex)? Do you tell them you want to close the card bc of annual fee and ask what they can offer to keep the card open?
You could just ask for an offer but sometimes the offers "magically" appear when you suggest that you wanna close it.