Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1139186 times)

Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #4545 on: February 19, 2016, 12:26:21 AM »
I called Citi regarding my old HH (no AF), which I haven't used in a year, and got an offer for 5K HH after spending $1500.

I then proceeded to ask about all my Citi cards.

Prestige, opened mid-Nov 2015, spent the initial $3K very quickly, then light spend here and there until I made a couple hotel reservations in the past month through the 4th night free program. Total spend about $5K. No offers.

Premier, opened Aug 2015. Hit the initial spend quickly, then with a few large purchases ($2500+) since then. Offered 5000 TYP for spending $1000 in 6 months. The only other offer is 5000 TYP for spending the same $1K in 3 months. I took the 6 month offer.

Forward, which I've had for a long time. No offers. I got an offer last July for 15K TYP for spending $4K (or was it $6K), which I achieved.

Citi AA, which I've had since 2011. I got the $95 statement credit and extra 1K AA miles for $1K spend every month last August, same offer a lot of people got. The rep could see this offer and said nothing new.

Overall, 2 relatively lackluster offers out of 5 cards. I have a big trip coming up and I really wanted a big offer for my Pretige of Premier card.

Maybe Citi is cutting down on the really great retention bonus    people were getting in the past couple of years. Or maybe my spending habits aren't what they need to be.

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #4546 on: February 19, 2016, 02:10:01 AM »
Is it easy to get offer on Chase Ritz card? A few people reported getting free cat 1-4 for 5k spend. Is that a standard offer? I barely used the card besides initial spend and pggm for travel credit

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4547 on: February 19, 2016, 02:14:14 AM »
Is it easy to get offer on Chase Ritz card? A few people reported getting free cat 1-4 for 5k spend. Is that a standard offer? I barely used the card besides initial spend and pggm for travel credit

PUTPAC and find out.

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #4548 on: February 19, 2016, 02:22:15 AM »
PUTPAC and find out.
I remember reading somewhere PUTPAC = PITA.

Offline GAM Z.

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Re: Credit Card Retention Bonuses
« Reply #4549 on: February 19, 2016, 01:50:49 PM »
On my Barclay's Aviator, the first rep did not want to waive the fee, but i got it the next time i HUCA'd, plus either 5,000 points for 1,000 spend in 90 days or 2x points on gas & groceries.

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4550 on: February 19, 2016, 03:41:15 PM »
The retention on the biz is a YMMV but that doesn't depend on whether you close the personal or not.
There a cards that will for sure give you a retention offer?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4551 on: February 19, 2016, 03:47:54 PM »
There a cards that will for sure give you a retention offer?
Some are more prone than others.

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #4552 on: February 19, 2016, 03:49:22 PM »
Some are more prone than others.
Is there a list of this anywhere?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #4553 on: February 19, 2016, 04:11:54 PM »
Is there a list of this anywhere?
Its all YMMV. CSP is tough

Offline DaveInLA

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Re: Credit Card Retention Bonuses
« Reply #4554 on: February 22, 2016, 01:29:54 AM »
My wife just called for her Prestige. Light intermittent spend. Card signed up 4/15, then $350 AF renewed 8/15 when she got CG checking. CG since downgraded. This was her first ever call for this and it's her only Citi card. 4 offers.

1. $200 statement credit for $4k/3 mo. That's 5% extra cash on all categories.

2. 4 extra TYP per $ on restaurants.

3. 4 extra TYP on airlines, hotels, travel agencies.

4. 4 extra TYP on drug stores, groceries, gas stations.

#2-4 capped at extra 50k TYP.

I would've chosen #4 for myself but my wife doesn't do MS. I have the 5x Forward card so #2 didn't make sense. And we don't spend enough on travel to take advantage of #3, so we chose #1.

Offline yakrot

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Re: Credit Card Retention Bonuses
« Reply #4555 on: February 22, 2016, 01:37:41 AM »
It prob would have been worth it to make yourself an au on her card and choose #4

Offline DaveInLA

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Credit Card Retention Bonuses
« Reply #4556 on: February 22, 2016, 02:19:21 AM »
It prob would have been worth it to make yourself an au on her card and choose #4

IIRC, AU on Prestige aren't free.
« Last Edit: February 22, 2016, 02:26:27 AM by DaveInLA »

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4557 on: February 22, 2016, 08:12:33 AM »
IIRC, AU on Prestige aren't free.
$50 iinm
Life is as good as you make it...

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #4558 on: February 22, 2016, 08:34:15 AM »
IIRC, AU on Prestige aren't free.
Or find a drug store that won't ID for gift cards, I know it's easier said then done.

Offline dealfinder85

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Re: Credit Card Retention Bonuses
« Reply #4559 on: February 22, 2016, 09:53:38 AM »
SPG personal
3K
(also got 3k a month ago when i tried and they told me my fee didnt post yet so i cant get any, but random token of appreciation)
has anyone gotten more than 3K lately, strictly related to retention?
also, i didnt call the retention number, do ppl have more success going that route?