Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1121762 times)

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #4635 on: March 06, 2016, 10:20:03 AM »
IP - $95 statement credit and 10k UR.
That's awesome!
I usually only get $95 or 10k UR.
This year, I've tried calling a dozen times, but no success so far.
Risk is opportunity

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #4636 on: March 06, 2016, 10:41:51 AM »
I just tried this number in the wiki for retentions for Chase: 800-945-2006

It goes to reg CS. Does anyone have an alternate number?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4637 on: March 06, 2016, 11:03:39 AM »
I just tried this number in the wiki for retentions for Chase: 800-945-2006

It goes to reg CS. Does anyone have an alternate number?

What's wrong with asking regular CS for a retention offer?

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #4638 on: March 06, 2016, 11:05:09 AM »

What's wrong with asking regular CS for a retention offer?

Who said there was a problem?

I just figured their was a dedicated line

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4639 on: March 06, 2016, 11:07:41 AM »
Who said there was a problem?

I just figured their was a dedicated line

Regular CS works just fine.

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #4640 on: March 06, 2016, 11:08:19 AM »

Regular CS works just fine.

Thanks

Offline etech0

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Re: Credit Card Retention Bonuses
« Reply #4641 on: March 06, 2016, 06:05:49 PM »
Regular CS works just fine.
Is either one more likely to be helpful?
Workflowy. You won't know what you're missing until you try it.

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #4642 on: March 06, 2016, 06:43:37 PM »
You inspired me to call again . Thanks .  Amex Biz Plat  $100 statement cr. Going to retry SPG tmrw .

SPG Biz offered me zip . Guy said call back in month . Things change

Offline PillanSmye

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Re: Credit Card Retention Bonuses
« Reply #4643 on: March 06, 2016, 06:47:25 PM »
I just got off the phone with the AMEX retention department. The CSR said that the best offer she could make on my PRG was to let me pay the annual fee with points. We discussed it quite a while. She eventually said that she could offer 5K MR + 15K MR after 3K spending in 60 days.

Don't you love she lied to you for a while?   ;)

Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #4644 on: March 06, 2016, 08:02:49 PM »
IP- $95 statment credit
PRG- 2.5k MR instantly and 5k MR after 1k spend
UA Explorer- Nothing

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4645 on: March 06, 2016, 08:12:06 PM »
Wow, I should have tried harder on my prg.
 I figured after 5 calls, I should give it up, but others seem to be having an easier time.
Life is as good as you make it...

Offline MeirS

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Re: Credit Card Retention Bonuses
« Reply #4646 on: March 06, 2016, 10:14:14 PM »
IP- $95 statment credit
PRG- 2.5k MR instantly and 5k MR after 1k spend
UA Explorer- Nothing
I got the same for PRG.
With my SPG I had a crazy rep who after telling me that there was no offer available he ended up giving me 2k points and $30 credit but that's a long story for the books.

Anyone have any experience with the Delta gold card?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4647 on: March 07, 2016, 12:16:42 AM »
Don't you love she lied to you for a while?   ;)

Classic Amex rep.

Offline rileywiles23

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Re: Credit Card Retention Bonuses
« Reply #4648 on: March 07, 2016, 08:05:45 AM »
Can I reopen my prg, and then try for retention again ?
Life is as good as you make it...

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #4649 on: March 07, 2016, 08:12:35 AM »
Can I reopen my prg, and then try for retention again ?

Yes (But they might HP you).